Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more
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The customer service was amazig by both nayeem and oumar Not only sortrd me out with the best trade in offer ona upgrade but also helped me transfer ans set uo new device and watch.
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There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more
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It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more
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Company details
About Three UK - 3Store Dalston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom
- 02072758764
4.9
Excellent
135 reviews
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Excellent service by Nayeem
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Aisha, we appreciate your review. It’s great to know Nayeem delivered the level of service you were hoping for.
– Three Social Media Team
Hello “Amazing Customer Service”
Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Customer service personally from Mr Rana and other member of staff was too. And also wanted to say a huge THANKS for well manners and well spoken staff.. kind Regards
Ramesh Barchha.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you for sharing your experience, Ramesh. We’re so pleased to hear that our Dalston E8 store team, including Mr Rana, always make you feel welcomed and well looked after. – Three Social Media Team
Good service from Nayeem
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Juan, we’re glad Nayeem made your experience a positive one. Thanks for the review 😊
-Three Social Media Team.
I came to Dalston and Gloria looked…
I came to Dalston and Gloria looked after me thanks to her I have a new phone and she was very helpful and I recommend this branch
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Maria, We are delighted to hear about your visit to our Dalston branch. It is wonderful that Gloria provided such a welcoming experience and supported you so well with your upgrade. Thank you for sharing your feedback.— Three Social Media Team
Nayeem is awesome
Nayeem is awesome. Very polite and good customer service.
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Manyima, Thank you for reaching out. I am delighted to hear that you had such a wonderful experience today, and it is great to know that Nayeem provided excellent support with such a courteous approach.— Three Social Media Team
Uju was very helpful
Uju was very helpful. Supported me with my long awaited phone upgrade and helped transfer
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Belinda, it is brilliant to hear that Uju was so helpful with supporting you through your phone upgrade and assisting with the transfer. Thank you for sharing your positive experience with us! -Kishan
I had fantastic service from Oumar…
I had fantastic service from Oumar today - he was very knowledgeable and helpful. Thank you, Oumar.
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Saleem, thank you for sharing this lovely feedback! 😊 We’re thrilled that Oumar gave you such an incredible experience. -Veronica
Saroush is definitely the best employee…
Saroush is definitely the best employee you guys have, helped my disabled mum understand thoroughly how the phone contracts work etc
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Your words are a real highlight ✨ Teo. Wonderful to know Saroush delivered patient and thoughtful guidance, helping your mum feel confident and fully informed 💫 -Arvind
It was good customer service from…
It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app.
I highly recommend Dalston three branch, staff is very helpful.
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi there, we are glad to hear that Nayeem looked after you so well by finding a better deal on your SIM contract and assisting with the Three app setup. Thank you for recommending our Dalston branch and praising our helpful team! -Kishan
Esen has been very helpful and i have…
Esen has been very helpful and i have been a three customer for many years i highly reccomend her
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Suzana, we are delighted to hear about the excellent care Esen provided. Thank you for your continued loyalty over the years and for recommending her! -Kishan
Very patient
Very patient, explained everything thoroughly, very well mannered
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Fantastic stuff, Valluno! We’re so glad to hear that our team was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
I went to dalston because my phone had…
I went to dalston because my phone had over 40 viruses, Jonathan helped me remove everything. Fantastic and happy customer
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Alex. We're thrilled Jonathan made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Uju was very helpful helped me with my…
Uju was very helpful helped me with my upgrade for me and my wife . Lovely girl
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thanks so much, Kwabena! 🎉 We’re so happy Uju could help you and your wife as well also get exactly how you wanted. Enjoy your upgrade with us, you’re awesome! ♥️ -Kashish
I went in today about a billing issue…
I went in today about a billing issue and was seen by gloria, she explained to me how the billing cycle works and helped me solve my issue, she was also very patient during the process and also helped me set up the three app so i could monitor my bill every month
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Thank you Alfred, we’re really glad to hear how well Gloria supported you. It’s great to know she took the time to walk you through your billing query, helped you understand your cycle clearly, and even got the Three app set up so you can keep an eye on things each month. That level of patience and care is exactly what we aim to deliver. -Prabhjeet
Reply from Three UK - 3Store Dalston
Hey Ahmed, great to hear Nayeem made a positive impression and ensured your experience went smoothly. -Suhaas
I was served by Uju
I was served by Uju, who was so lovely, attentive and informative. She was very patient between my dad’s questions and my questions, and overall made my experience lovely. PAY HER MORE!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hey Fridaosa, that’s fantastic 🎉 We're delighted Uju provided such prompt care and stellar insights to handle all your queries seamlessly and look after both you and your dad. Wishing you both an amazing day 🌼 -Arvind
Uju helped me get a new sim and helped…
Uju helped me get a new sim and helped set it up. She was super helpful and great customer service
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
That's brilliant, Leon 🎉 We're delighted that Uju provided such prompt expertise and stellar guidance to get your new SIM set up perfectly 💫 -Arvind
Amz was such a dear she gave me Great…
Amz was such a dear she gave me Great advice on getting a new phone and I explained how I'm elderly and I struggle so she even set up up for me. What a lovely young lady
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
That’s amazing, Eileen! Amz will be so happy to hear your ⭐⭐⭐⭐⭐ feedback 💗. We’re glad she gave you great advice and even set everything up for you with such care. Thank you for recommending our Braehead team! -Ayesha
Saroush was vey helpful
Saroush was vey helpful. He helped me set up my new device after I took a new contract in store. He was a lovely individual and made transferring from on device to another easy.
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Dalston
Hi Gulay, thank you for sharing your experience! We're thrilled to hear that Saroush made setting up your new device and transferring your data so easy. Enjoy your new contract and device! 😇 -Prabhjeet
Reply from Three UK - 3Store Dalston
Hi Emmanuel, it’s wonderful to hear Nayeem made everything go smoothly for you. We appreciate you taking the time to share this. -Suhaas
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