Had an amazing experience with Anna. Walked in for an enquiry and walked out with 2 x contracts. 😃 Staff are very professional, experienced and hands on. Definitely recommend this store. Keep up t... See more
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Mitch was absolutely amazing from start to finish. He took the time to explain everything clearly, including all the terms and conditions, and made sure we fully understood every detail before m... See more
Company replied
The service was really good and helpful. Maureen was so nice to me. She was also very professional. I will definitely recommend her.
Company replied
The lady that was dealing with us ( Fyza ) was extremely helpful and informative .... keep up the good work 👏
Company replied
Company details
About Three UK - 3Store Derby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
SU105 Eagle Centre, DE1 2PL, Derby, Midlands, United Kingdom
- 01332200859
4.9
Excellent
286 reviews
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Hey there
Hey there
When we just visit the 3 shop in derbion
The service given by Fyza was so good and she treated us so well
Cheers ❤️🔥
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Derby
That's lovely to hear, Amith. We're glad Fyza looked after you and gave you the help you needed :) -Scott
Fyza is really good
Fyza is really good. I got excellent customer service. Thanks again fyza :)
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Derby
That's awesome to hear, Prince. We're glad you had a great experience being served by Fyza :) -Scott
Reply from Three UK - 3Store Derby
That means a lot to us, Joyal, thank you! -Scott
The customer service is very friendly and fun her name is FAIZA
The customer service is very friendly
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Derby
That's amazing to hear! -Maxine
Elena was amazing
Elena was amazing - she knew what she was doing and made my experience so easy- her patience with everything was commendable- will always love to come back and recommend to my friends - thanks you Derby store
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Derby
Thank you for sharing this amazing 5⭐ review! We’re delighted to hear that Elena made your experience positive and seamless at our Derby store. We look forward to welcoming you back and truly appreciate your recommendations to friends! -Veronica
Fyza was so wonderful today
Fyza was so wonderful today. She made my experience today seamless
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Derby
We're delighted that Fyza made it feel effortless for you, Eniola :) Thanks for a great review -Scott
Reply from Three UK - 3Store Derby
We're glad to hear you had a good chat with Fyza, Ajala :) Thanks for leaving a review -Scott
Good service from the team
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Derby
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Anna was very helpful and got me the…
Anna was very helpful and got me the exact plan I wanted for a great price. Very happy with the service I received today, it was quick and easy. I would recommend three.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Derby
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Varun was great and the vibes were good.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Derby
Hi Aferdita, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Derby
We're delighted you found Elena knowledgeable :) Thanks, Aimee -Scott
Very helpful and much thanks to Izzy…
Very helpful and much thanks to Izzy for assisting me
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Derby
Thank you for a fantastic review for Izzy, Loveness :) We appreciate you -Scott
Great Experience with Maureen and…
Great Experience with Maureen and shaheen.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Derby
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine
Elena was very helpful today and she…
Elena was very helpful today and she help me to choose the right plan and phone for my needs.
5 stars for her
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Derby
This is fantastic to hear, Cristian! Great job Elena 😊 -Jade
They were all really helpful especially…
They were all really helpful especially Varun he wasn’t pushy always gave me the right information and space to decide
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Derby
This is fantastic to hear, Darrell. Thanks for posting such a positive review! Great work Varun 😊 -Jade
Varun was great today
Varun was great today, he really helped us and gave us all the important information we need to move our number to the Three network
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Derby
That's brilliant, Primrose. We're very glad to have you join us! :) -Scott
It was a pleasant experience
It was a pleasant experience. Leon was great he was really considerate and helped me make the process seem less. Maureen was also great she spoke nicely to I and my wife and she was really great
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Derby
We're delighted that Leon and Maureen made it a pleasant visit for you and your wife, Ossai :) -Scott
First of all
First of all, when I went into shop. A man call Lydon was assistant manager in this shop, I was so surprise he was he is assistant manager he should need more under training to be honest. he was no patient no friendly, no hospitality , please do not come in this shop. thanks
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Derby
That's not the experience we expect, Jeff, we hope that any visits in the future you'll feel welcomed and heard. We appreciate you taking the time to write a review -Scott
Leon
Leon
Manager is very good person he has good offers,
Please toach with them
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Derby
Hey Zia, your appreciation for Leon truly made our day! We’re delighted to know you had such a wonderful experience. -Ashifa
The best job done ever and very…
The best job done ever and very professional thank you Shaheen
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Derby
Wonderful, we're delighted that Shaheen did a brilliant job :) Thanks for the 5 stars, Rares -Scott
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