Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

124
TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

Sherrie was incredibly helpful and understanding of my needs. She wasn't pushy and provided exactly what I came in for.

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied

Rated 5 out of 5 stars

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

31,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Gareth was extremely helpful polite and…

Gareth was extremely helpful polite and understanding help me with everything and very knolagble very happy with service thankyou

December 3, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Colleen, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Staff are friendly and very helpful…

Staff are friendly and very helpful especially Rhianne

December 2, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Ray, this is what we love hearing from our customers, thanks so much for letting us know about this, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Fanfastic aervixw by tom

Fanfastic aervixw by tom

November 29, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Doncaster store

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different offers and phone contracts. This made the choice of getting a new phone super easy.

November 29, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Tom is very good

Tom was very helpful transfered my new phone for me

November 28, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That's very exciting, Hasan, we're glad Tom got you set up and connected :) -Scott

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

November 25, 2025
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for your feedback, Sandra, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Gareth from Doncaster three store in…

Gareth from Doncaster three store in Frenchgate, has tried absolutely everything single step to help me out with my eSIM. I’m very grateful because he literally tried everything to help me out and he succeeded!!
Thank you Gareth once again !!! 👊🏼👊🏼👊🏼

November 20, 2025
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Kacper, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Friendly staff

Gareth was nice, polite and friendly. Great service.

November 17, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this great 5⭐ review, Anthony. This is what we like to hear! Great work Gareth 😊 -Jade

Rated 5 out of 5 stars

Gareth was really helpful and helped…

Gareth was really helpful and helped getting the best deal possible would 100% recommend

November 10, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this fantastic 5⭐ review, Thomas. We appreciate you taking the time to send this over! Well done Gareth 🎉 -Jade

Rated 5 out of 5 stars

Tom was fantastic talked me through…

Tom was fantastic talked me through every aspect of my new contract and phone very helpful and efficient a job well done thank you x

November 7, 2025
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for your feedback, Angie, and it's lovely to hear that you enjoyed great customer service from Tom with your new plans. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, very polite and helpful

November 6, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this amazing 5⭐ review, Ter. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Rhianne was very verygood!

November 4, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this fantastic 5⭐ review, Byanka. We really do appreciate you taking the time to send this over! Great work Rhianne 🎉 -Jade

Rated 5 out of 5 stars

We were very impressed with Tom who…

We were very impressed with Tom who took my husband and I buying a new mobile phone. . He was very helpful and experienced and friendly .which is so important as we are both in our eighties.
,we are very satisfied with his service.

November 3, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this amazing 5⭐ review, June. We really do appreciate you taking the time to send this over! Well done Tom 🎉 -Jade

Rated 5 out of 5 stars

Fantastic great service.

November 1, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Rhianne

Rhianne. Doncaster Frenchgate. Absolutely fantastic service. Talked us through all options and offers very friendly and polite

October 24, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for the fantastic 5⭐ review, Sarah. We really do love to hear this! Well done Rhianne 🎉 -Jade

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Very efficient and informative, thank you for your friendly service Brett.

October 21, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Brett. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

Chris was very helpful when I had…

Chris was very helpful when I had trouble activating my E-Sim had me sorted in minutes, top man

October 18, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Pauline was the most wonderful person

Pauline was the most wonderful person. She stood with us and helped us with phone upgrading.
Thank you so much Pauline for your help

October 9, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for your feedback, Ana-Maria, and it's lovely to hear that you enjoyed great customer service from Pauline. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great service as always Craig was more…

Great service as always Craig was more then helpfull

October 8, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Daniel, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

We been to frenchgate store three we…

We been to frenchgate store three we met carla she is a lovely person and is helpful she explained everything perfectly with her patience and we are very happy with her service

October 6, 2025
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for this amazing 5⭐ review, Vedat. Well done Carla 🎉Keep up the amazing work! -Jade

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