Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more
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Sherrie was incredibly helpful and understanding of my needs. She wasn't pushy and provided exactly what I came in for.
Company replied
Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more
Company replied
We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more
Company replied
Company details
About Three UK - 3Store Doncaster (F'gate Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom
- 01302349959
4.9
Excellent
124 reviews
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Rajeswari, you just made our day! 🎉 Big shoutout to Chris for making your experience excellent and thank you for taking the time to share it with us. -Ashifa
Fast transaction and approachable person
Fast transaction and verry approachable person
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
That's Impressive, Roldan. We’re thrilled you found the process quick and our team supportive. Your feedback truly brightened our day. ☺️ -Prabhjeet
Quick & easy upgrade
Quick & easy upgrade for all 3 of us. Tom
was great, helpful, and patient with my daft questions! Many thanks Tom for all your help.
From The Hunter 3!
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you for this incredible 5 ⭐ review, Laura. We absolutely love hearing feedback like this! A huge shoutout to Tom for being so attentive. We hope you have a wonderful day 😊 -Suhaas
Carla helped us alot and we are thank…
Carla helped us alot and we are thank full for everything she did for us we recommend three
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Katarzyna, that’s phenomenal! 🎉 We’re happy to hear that your experience with Carla was smooth and joyful. Thank you for your glowing 5 ⭐ review. -Afaq
The experience was brilliant and very…
The experience was brilliant and very helpful and very quick just like we wanted I would highly recommend Gareth and Tom Both a credit to the company
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Wow, Pete! Your review is next level awesome! 🎉 Huge shout out to Gareth and Tom for making your in store experience great. We can’t wait to welcome you back soon! ☺️ -Kashish
Great assistance from Gareth
Gareth was extremely helpful and friendly in giving me the options and advice needed whilst in store today. Thank you and keep up the good work.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you, Charlotte! We’re delighted to hear that our team gave you such great service today. They truly enjoy helping customers, and we’re glad your experience was a positive one! 🥰 -Kashish
Finally having help to sort my broadband problem
Tom and Chris made me feel very comfortable and help me sort out my problem and save money
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
That’s fantastic, Doris! We’re so glad Tom and Chris were able to provide the support you needed. Thank you so much for the amazing review! -Neha
Fabulous
Fabulous, great service, helped me with my broadband and new sim. Thank you Rhianne
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Debbie, thank you for sharing this! We’re delighted Rhianne made things easier for you with your broadband and new SIM. We’re so pleased you had a fabulous experience! 😇 -Ayesha
Help me solve my contract
Gareth was helpful in my queries with regards to my contract.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Johnson, this is what we love hearing from our customers, we're so glad to hear this was your experience with Gareth, we'll get your feedback passed on! -John
Plain and simple process
Plain and simple process. Very informative. And pleasant manner
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Andy, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet
An excellent experience
An excellent experience. Tom was helpful,friendly and efficient. I would certainly use this service next time. He sold me just what i needed at a good price.
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Elizabeth, thank you for sharing your experience 🎉 We're delighted Tom made everything smooth and enjoyable for you. Wishing you a great day 🌼 -Arvind
Karina and jade are fab
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hello Paul! 🎉 It is great to know that Karina and Jade looked after you so well. We appreciate you sharing your experience and for giving us a 5 ⭐ rating! -Kishan
I have received a very helpful service…
I have received a very helpful service at the Three in Doncaster again . Always very willing , informative enlightening experience . Brilliant
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hello Anna! That’s amazing to hear! 🎉 Our team at Doncaster truly loves making every visit smooth and enjoyable. Thanks for sharing this, it means a lot to us! 😊 -Kashish
Great experience from Tom and extremely…
Great experience from Tom and extremely knowledgeable and friendly.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Upgrading my Account
Sherrie was very professional very friendly and explained everything in a way I could understand and follow which made my experience in the store very enjoyable
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Andy, that’s amazing! 🎉 We’re so glad Sherrie delivered an exceptional service experience. Thank you for taking the time to leave this 5⭐ review. -Neha
This was a very good and easy process…
This was a very good and easy process which Tom ensured went extremely smoothly. I really rate Tom’s expertise
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Andy, that’s wonderful! We’re thrilled Tom made everything seamless for you. Thank you for the amazing 5⭐ review -Veronica
Great customer service
Great customer service. Garth was great got me what I needed and wanted. Would highly recommend Three to all.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Tom was very helpful and reasuring i…
Tom was very helpful and reasuring i would recomend this shop to family and friends
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for your feedback, Jans, and it's lovely to hear that you enjoyed great customer service from Tom during your store visit. We appreciate you taking the time to share this with us. -Michael
Great service
Gareth and Georgia were friendly and helpful. They also took the time to help me out with my issue.
Great service.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for this amazing 5⭐ review, Izzet. We really appreciate you taking the time to send this over to us! Great work Gareth and Georgia 🎉 -Jade
Very helpful and fast to help me find…
Very helpful and fast to help me find th deal I wanted. Thanks tom
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
That's awesome! We're happy to hear Tom helped you get a great deal. Thanks, Jordan :) -Scott
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