The assistant, Pauline was lovely, friendly and knowledgeable too. She made time to personalise the conversation whilst not going slow and is a credit to your company. People like her are why I keep c... See more
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Rihanna 5 star service saved my bacon from the Mrs after complications with the esim on the phone. Great service, knew exactly what she was doing and sorted it in less than 5 minutes. Great cre... See more
Company replied
We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more
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Pauline was amazing getting my I pad today I am very happy with her services she was very kind and well spoken I will definitely be using this store again
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Company details
About Three UK - 3Store Doncaster (F'gate Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom
- 01302349959
4.9
Excellent
94 reviews
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Very friendly and excellent help with setting up my new phone
Very friendly and excellent help with the settings up of my new phone brilliant service 👍👍👍
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Arthur, good to know the team created such a welcoming experience and made getting your new phone up and running feel well supported. -Kishan
Its very good customer service his name…
Its very good customer service his name gareth
Is very kind person he will helping very quickly
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Binu, we’re delighted to hear you were so well supported. Gareth’s patience and quick assistance clearly made your visit much easier, and it’s wonderful to know his approach left such a positive impression. -Manavata
Gareth was very helpful
Gareth was very helpful. I came in looking for a good sim deal and he was able to get me a great one.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Josie, it is wonderful to know you left with a deal you are happy with. Thanks for letting us know how well Gareth supported you. -Manavata
Carla made thi gs so eas and was very…
Carla made thi gs so eas and was very professional and very friendly,, I am well pleased
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you for taking the time to share this wonderful feedback, Janette! We're delighted to hear that Carla made everything straightforward throughout your experience. -Afaq
Came in for a new phone and Gareth was…
Came in for a new phone and Gareth was superb in helping me every step of the way.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you, Ingrida. We’re so glad to hear Gareth was superb in guiding you through every step. Enjoy your new phone 😁🥳 -Ayesha
Great staff
The assistant, Pauline was lovely, friendly and knowledgeable too. She made time to personalise the conversation whilst not going slow and is a credit to your company. People like her are why I keep coming back to Three.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for sharing this, Jason. We’re really pleased Pauline took the time to make your visit personal while keeping things moving smoothly. It’s great to hear her knowledge and approach keep you choosing Three. -Shivam
Stunning swrvice from Gareth.
Stunning swrvice from Gareth.
Will be asking for him next time.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Barry! 🌷We’re thrilled to know Gareth made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Pauline was amazing getting my I pad…
Pauline was amazing getting my I pad today I am very happy with her services she was very kind and well spoken I will definitely be using this store again
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
That’s impressive, Harvey 🚀We’re delighted that Pauline offered such warm, clear support while helping you get your iPad sorted and left you feeling confident about returning to the store again. Here’s to many more great moments ahead ❤️ -Arvind
Very happy with the help I received…
Very happy with the help I received from Abdul today in Doncaster branch. Recently signed up with three and had a couple of glitches/queries on my iPhone but Abdul sorted them for me, was really helpful.
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Sara! It’s wonderful that Abdul provided such an amazing welcome at our Doncaster branch. We’re delighted that your new mobile journey is now completely smooth and enjoyable. It's great to have you with us, and we're so glad you're part of the family! -Kishan
Very please with my service from…
Very please with my service from Gareth.
Always friendly staff here.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
David! We're glad to hear that Gareth provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Rihanna 5 star service saved my bacon…
Rihanna 5 star service saved my bacon from the Mrs after complications with the esim on the phone.
Great service, knew exactly what she was doing and sorted it in less than 5 minutes.
Great credit to the Doncaster store team
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hey Keith! We’re happy to hear Rihanna got everything sorted so fast. Five minutes, no stress, and you walked out smiling, that’s exactly what we aim for. Big thanks from the Doncaster store. -Ayesha
Great service thankyou
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hello Ann, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Thank you Gareth for helping me set up…
Thank you Gareth for helping me set up my smartwatch.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thanks for letting us know. Fantastic that Gareth supported you so well and helped get everything up and running. -Manavata
Gareth was absolutely pleasant to work…
Gareth was absolutely pleasant to work with. Thanks for helping us get our broadband up and running.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you, Mandy. We’re delighted Gareth made the process pleasant and ensured your broadband was set up smoothly. Your feedback means a lot. -Suhaas
Very good experience put my mind at…
Very good experience put my mind at rest by solving a complicated problem being persistent and patient with my Sherrie and Georgia very pleasant and I will be back soon as I am 83 you've both made me feel great and better on the new tablet and my phone
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you so much for your lovely review, Elizabeth! We’re so glad to hear that Sherrie and Georgia were able to put your mind at ease and help you get comfortable with your new tablet and phone. 😇 -Prabhjeet
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
You’ve made us smile, Michele! 😊 Thank you for the amazing 5⭐ review. Wishing you a fantastic day! -Afaq
Simply exceptional.
Very friendly service and extremely knowledgeable and competent.
A true asset to your organisation.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hello David, we’re delighted to hear that you had a great experience with us. Thank you so much for your 5⭐ review! -Neha
Gareth was friendly and helpful
Gareth was friendly and helpful.
Great service.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you for the review, Robert! We truly appreciate you sharing your experience, and it’s wonderful to hear that Gareth provided you with outstanding care. 😊 -Neha
Gareth was very supportive in resolving…
Gareth was very supportive in resolving the issues with my sim. Thank you Gareth
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Hi Isabel, thank you so much for your kind words! We're delighted to hear Gareth was able to support you and get your SIM issues resolved smoothly. 😇 -Prabhjeet
Store advisor shingar was brilliant
Store advisor shingar was brilliant, very helpful and knowledgeable and great magician as well.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Doncaster (F'gate Ctr)
Thank you, Edward! We’re thrilled Shingar made your visit smooth and informative. Your feedback means a lot. -Suhaas
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