Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

117
TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB


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Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied

Rated 5 out of 5 stars

Sherrie has been very helpful today she served me very well i love her personality and her warm understanding its been a great pleasure being served by you.

Company replied

Rated 5 out of 5 stars

Rihanna was very friendly, helpful, and professional throughout. She made us feel genuinely welcome and took the time to look after our interests. Her conversation felt natural and engaging, with a go... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Sherrie has been very helpful today she…

Sherrie has been very helpful today she served me very well i love her personality and her warm understanding its been a great pleasure being served by you.

July 10, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Your words are a real highlight, Tsitsi ✨ We’re pleased Sherrie’s considerate approach and dedicated support made such a lasting impression 🌸

- Three Social Media Team

Rated 5 out of 5 stars

Gareth was a massive help

Gareth was a massive help and we received everything we came in for

July 7, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Stephen 😊
Lovely to hear Gareth supported you so well.
Great that you left with everything you came in for.
— Three Social Media Team

Rated 5 out of 5 stars

Lovely

Gareth was very quick, explained everything and very friendly

July 7, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for sharing, 🎉 Harry! Gareth clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Customer service

Very patient and helpful service given as I am a senior citizen and struggle with technology.

July 4, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi, there! We’re delighted to hear that our team made things easier for you and supported you with patience and care. Knowing you felt comfortable and well‑guided truly means a lot. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Called in to help with travel to USA

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank you so much Gareth your service was great x

July 4, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Lisa, thank you so much for sharing 5 star rating. It’s fantastic to hear that Gareth at our Doncaster store was able to guide you through your options and make everything clear and stress‑free.-Three Social Media Team.

Rated 5 out of 5 stars

Shingar from the three store is amazing…

Shingar from the three store is amazing very good customer service

July 2, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Alex 🌟
So lovely to hear Shingar gave you such amazing support.
Your words show how much you appreciated the care and kindness.
Thanks for sharing this, feels like a really warm moment :)
— Three Social Media Team

Rated 5 out of 5 stars

Pauline offered exceptional service

Pauline offered exceptional service. She was pleasant all through

July 2, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Yvette, we're delighted you had such a smooth experience with Pauline. Thank you for the amazing 5 ⭐ review!-Three Social Media Team.

Rated 5 out of 5 stars

Good customer services from Shingar his…

Good customer services from Shingar his calm and patience

July 2, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Victoria, we appreciate your feedback. It’s great to know Shingar offered such steady and considerate service.
– Three Social Media Team

Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate…

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like him my opinion of three changed in one conversation. 1000/10

June 30, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Leona. Thank you so much for this amazing 1000/10 review! It is fantastic to hear how that single conversation completely changed your opinion. We are thrilled that Shingar won you over, sorted out all your problems, and helped keep your accounts while adding a second broadband line. Your feedback means the world to us, and we really appreciate you sharing this experience! — Social Media Team

Rated 5 out of 5 stars

Perfect servıce form Gareth

June 29, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Emrah, that’s fabulous! We’re so happy that Gareth made your experience an awesome one. Thank you for the review. ✨ – Three Social Media Team

Rated 5 out of 5 stars

Came in for a technical query and…

Came in for a technical query and Gareth was helpful in answering my questions.

June 29, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you for your lovely feedback, Brian! We’re delighted to hear Gareth looked after you so well. 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Fast and friendly service from Gareth.

June 27, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hello Sylvia, it's great to know Gareth made everything smooth and welcoming for you. We really appreciate you sharing this. – Three Social Media Team

Rated 5 out of 5 stars

Rihanna was very friendly

Rihanna was very friendly, helpful, and professional throughout. She made us feel genuinely welcome and took the time to look after our interests. Her conversation felt natural and engaging, with a good sense of humour that made the whole experience enjoyable.

June 27, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you, Taurai. It’s great to hear Rihanna brought warmth, professionalism, and a fun touch to your visit, making everything feel easy and enjoyable. – Three Social Media Team

Rated 5 out of 5 stars

We were served by Rhianne

We were served by Rhianne. She was friendly and gave us a good deal!

June 27, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Gloria. It is wonderful to hear that you had such a pleasant experience and managed to walk away with a fantastic offer. We always want our customers to feel looked after, and we are so glad that Rhianne provided such welcoming and brilliant support. Thank you so much for taking the time to share your feedback.— Three Social Media Team

Rated 5 out of 5 stars

Sherrie was amazing.

Sherrie was amazing, sorted everything out for me on no time. Very happy customer.

June 19, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Awesome stuff, Dawn! 🙌 Sherrie took great care of you and we’re buzzing to hear it all got sorted so fast. Thanks for dropping this in! -Ayesha

Rated 5 out of 5 stars

Shingar was most helpful and polite…

Shingar was most helpful and polite even thiugh his task was difficult duw to me being a technerd

June 18, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey David, that’s brilliant! We’re thrilled to hear that Shingar made your experience so positive. Thank you for the lovely 5⭐ review! -Veronica

Rated 5 out of 5 stars

Pauline was 10/10 excellent service

Pauline was 10/10 excellent service

June 17, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Ina, thank you for sharing this amazing 5⭐ review! We’re thrilled that Pauline gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

Been using this store now for around…

Been using this store now for around five years and never had a problem yet and there always happy to help

June 12, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That’s impressive, Patrick. We’re glad to hear that you’re happy with our service. Thank you for the great review. -Neha

Rated 5 out of 5 stars

What a help Gareth was in helping me…

What a help Gareth was in helping me with the issues I was having with my phone.

June 12, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks so much, Mr Bilsland! We’re delighted you had such a positive experience with Gareth, and your kind words mean the world to our team. 😊 -Neha

Rated 5 out of 5 stars

Karla is lovely

Karla is lovely, really helpful, totally recommend. Very satisfied with three

June 6, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Marina, thank you for sharing your feedback, we are glad that Karla went above and beyond to assist you and left such a positive impression! -Shivam

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