Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

124
TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB


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Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

Sherrie was incredibly helpful and understanding of my needs. She wasn't pushy and provided exactly what I came in for.

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied

Rated 5 out of 5 stars

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

31,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Stunning swrvice from Gareth.

Stunning swrvice from Gareth.

Will be asking for him next time.

May 7, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Barry! 🌷We’re thrilled to know Gareth made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Pauline was amazing getting my I pad…

Pauline was amazing getting my I pad today I am very happy with her services she was very kind and well spoken I will definitely be using this store again

April 30, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That’s impressive, Harvey 🚀We’re delighted that Pauline offered such warm, clear support while helping you get your iPad sorted and left you feeling confident about returning to the store again. Here’s to many more great moments ahead ❤️ -Arvind

Rated 5 out of 5 stars

Very happy with the help I received…

Very happy with the help I received from Abdul today in Doncaster branch. Recently signed up with three and had a couple of glitches/queries on my iPhone but Abdul sorted them for me, was really helpful.

April 29, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Sara! It’s wonderful that Abdul provided such an amazing welcome at our Doncaster branch. We’re delighted that your new mobile journey is now completely smooth and enjoyable. It's great to have you with us, and we're so glad you're part of the family! -Kishan

Rated 5 out of 5 stars

Rihanna 5 star service saved my bacon…

Rihanna 5 star service saved my bacon from the Mrs after complications with the esim on the phone.

Great service, knew exactly what she was doing and sorted it in less than 5 minutes.

Great credit to the Doncaster store team

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Keith! We’re happy to hear Rihanna got everything sorted so fast. Five minutes, no stress, and you walked out smiling, that’s exactly what we aim for. Big thanks from the Doncaster store. -Ayesha

Rated 5 out of 5 stars

Great service thankyou

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hello Ann, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Thank you Gareth for helping me set up…

Thank you Gareth for helping me set up my smartwatch.

April 25, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for letting us know. Fantastic that Gareth supported you so well and helped get everything up and running. -Manavata

Rated 5 out of 5 stars

Gareth was absolutely pleasant to work…

Gareth was absolutely pleasant to work with. Thanks for helping us get our broadband up and running.

April 24, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you, Mandy. We’re delighted Gareth made the process pleasant and ensured your broadband was set up smoothly. Your feedback means a lot. -Suhaas

Rated 5 out of 5 stars

Very good experience put my mind at…

Very good experience put my mind at rest by solving a complicated problem being persistent and patient with my Sherrie and Georgia very pleasant and I will be back soon as I am 83 you've both made me feel great and better on the new tablet and my phone

April 16, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you so much for your lovely review, Elizabeth! We’re so glad to hear that Sherrie and Georgia were able to put your mind at ease and help you get comfortable with your new tablet and phone. 😇 -Prabhjeet

Rated 5 out of 5 stars

Simply exceptional.

Very friendly service and extremely knowledgeable and competent.
A true asset to your organisation.

April 13, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hello David, we’re delighted to hear that you had a great experience with us. Thank you so much for your 5⭐ review! -Neha

Rated 5 out of 5 stars

Gareth was friendly and helpful

Gareth was friendly and helpful.

Great service.

April 13, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you for the review, Robert! We truly appreciate you sharing your experience, and it’s wonderful to hear that Gareth provided you with outstanding care. 😊 -Neha

Rated 5 out of 5 stars

Gareth was very supportive in resolving…

Gareth was very supportive in resolving the issues with my sim. Thank you Gareth

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Isabel, thank you so much for your kind words! We're delighted to hear Gareth was able to support you and get your SIM issues resolved smoothly. 😇 -Prabhjeet

Rated 5 out of 5 stars

Store advisor shingar was brilliant

Store advisor shingar was brilliant, very helpful and knowledgeable and great magician as well.

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you, Edward! We’re thrilled Shingar made your visit smooth and informative. Your feedback means a lot. -Suhaas

Rated 5 out of 5 stars

Fast and efficient service from Gareth

Fast and efficient service from Gareth.

Helped me with my account.

April 2, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That’s impressive, Carole 💫 We’re pleased that Gareth was able to step in and get your account sorted smoothly. Sending you plenty of good vibes ahead ❤️ -Arvind

Rated 5 out of 5 stars

Excellent customer service

March 25, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

We’re thrilled to hear your experience with our team was so positive. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Very good very hi

March 25, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Karwan , your experience is truly a gift. Thank you for taking the time to share your amazing feedback! -Ashifa

Rated 5 out of 5 stars

Very helpful knowledgeable young lady

Very helpful knowledgeable young lady, ten out of ten a credit to your company Rhianne

March 23, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That’s incredible, Brian! We’re so happy to hear that Rhianne gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I got good service and polite from…

I got good service and polite from someone working in three who is Pauline.
Thanks and appreciate for the help I got.

March 19, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Grmai, thank you for sharing this with us! It’s fantastic to hear that Pauline made such a positive impression and was able to get everything sorted for you. -Afaq

Rated 5 out of 5 stars

Went in for a new phone

Went in for a new phone , had An amazingly patient snd helpfull guy called Gareth help me in the frenchgate centre doncaster. Would highly recommend them

March 16, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

From smart suggestions to a shiny new phone, Acrafy. We’re thrilled Gareth was able to help you find a device you’ll love, creating an experience truly worth recommending. Thank you for sharing your feedback, it was a joy to serve you at Doncaster! -Ashifa

Rated 5 out of 5 stars

Gareth was amazing so helpful sorted…

Gareth was amazing so helpful sorted out my problems in a flash thank you for you kind service

March 16, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Quick fixes and caring service. We’re grateful Gareth was able to sort things out so efficiently. Hope you have a great rest of your day, Leah! -Ashifa

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service. Resolved the issue I came in for quickly thanks Shingar!

March 16, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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