Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

124
TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

Sherrie was incredibly helpful and understanding of my needs. She wasn't pushy and provided exactly what I came in for.

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied

Rated 5 out of 5 stars

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

31,182 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and friendly service from Gareth.

June 27, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hello Sylvia, it's great to know Gareth made everything smooth and welcoming for you. We really appreciate you sharing this. – Three Social Media Team

Rated 5 out of 5 stars

Rihanna was very friendly

Rihanna was very friendly, helpful, and professional throughout. She made us feel genuinely welcome and took the time to look after our interests. Her conversation felt natural and engaging, with a good sense of humour that made the whole experience enjoyable.

June 27, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you, Taurai. It’s great to hear Rihanna brought warmth, professionalism, and a fun touch to your visit, making everything feel easy and enjoyable. – Three Social Media Team

Rated 5 out of 5 stars

We were served by Rhianne

We were served by Rhianne. She was friendly and gave us a good deal!

June 27, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Gloria. It is wonderful to hear that you had such a pleasant experience and managed to walk away with a fantastic offer. We always want our customers to feel looked after, and we are so glad that Rhianne provided such welcoming and brilliant support. Thank you so much for taking the time to share your feedback.— Three Social Media Team

Rated 5 out of 5 stars

Sherrie was amazing.

Sherrie was amazing, sorted everything out for me on no time. Very happy customer.

June 19, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Awesome stuff, Dawn! 🙌 Sherrie took great care of you and we’re buzzing to hear it all got sorted so fast. Thanks for dropping this in! -Ayesha

Rated 5 out of 5 stars

Shingar was most helpful and polite…

Shingar was most helpful and polite even thiugh his task was difficult duw to me being a technerd

June 18, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey David, that’s brilliant! We’re thrilled to hear that Shingar made your experience so positive. Thank you for the lovely 5⭐ review! -Veronica

Rated 5 out of 5 stars

Pauline was 10/10 excellent service

Pauline was 10/10 excellent service

June 17, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Ina, thank you for sharing this amazing 5⭐ review! We’re thrilled that Pauline gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

Been using this store now for around…

Been using this store now for around five years and never had a problem yet and there always happy to help

June 12, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

That’s impressive, Patrick. We’re glad to hear that you’re happy with our service. Thank you for the great review. -Neha

Rated 5 out of 5 stars

What a help Gareth was in helping me…

What a help Gareth was in helping me with the issues I was having with my phone.

June 12, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks so much, Mr Bilsland! We’re delighted you had such a positive experience with Gareth, and your kind words mean the world to our team. 😊 -Neha

Rated 5 out of 5 stars

Karla is lovely

Karla is lovely, really helpful, totally recommend. Very satisfied with three

June 6, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Marina, thank you for sharing your feedback, we are glad that Karla went above and beyond to assist you and left such a positive impression! -Shivam

Rated 5 out of 5 stars

Really helpful and gave me advice based…

Really helpful and gave me advice based on what I wanted from a phone, stuck to my budget. Great service from Rhianne.

June 5, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey there. Boom! 💥 our team totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish

Rated 5 out of 5 stars

Great deal

We went into store to get a better SIM deal, Gareth served us and got us a better deal than was advertised, so I'm one happy customer 😁

June 5, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi, Karen. It’s great to hear that Gareth was able to find you an even better SIM offer than expected. It’s always a win when you can leave the store with a deal that feels genuinely worthwhile. 😇 -Prabhjeet

Rated 5 out of 5 stars

Very fast with good information from…

Very fast with good information from Gareth

June 5, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Carol! Thanks for your feedback, Gareth always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Sherrie very helpfull and informative

June 4, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hello John, thank you for sharing your experience regarding your interaction with Sherrie. We are glad to hear that she was helpful and provided you with informative support. -Kishan

Rated 5 out of 5 stars

Gareth was very friendly and helpful…

Gareth was very friendly and helpful and hot be the best deal. I'm a happy customer

May 28, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Sam, thanks for sharing this — great to hear Gareth gave you such strong support and found a deal that really worked for you. Fantastic to know you’re leaving as a happy customer. -Shivam

Rated 5 out of 5 stars

Its very good customer service his name…

Its very good customer service his name gareth
Is very kind person he will helping very quickly

May 12, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Binu, we’re delighted to hear you were so well supported. Gareth’s patience and quick assistance clearly made your visit much easier, and it’s wonderful to know his approach left such a positive impression. -Manavata

Rated 5 out of 5 stars

Gareth was very helpful

Gareth was very helpful. I came in looking for a good sim deal and he was able to get me a great one.

May 10, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Josie, it is wonderful to know you left with a deal you are happy with. Thanks for letting us know how well Gareth supported you. -Manavata

Rated 5 out of 5 stars

Carla made thi gs so eas and was very…

Carla made thi gs so eas and was very professional and very friendly,, I am well pleased

May 9, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you for taking the time to share this wonderful feedback, Janette! We're delighted to hear that Carla made everything straightforward throughout your experience. -Afaq

Rated 5 out of 5 stars

Came in for a new phone and Gareth was…

Came in for a new phone and Gareth was superb in helping me every step of the way.

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you, Ingrida. We’re so glad to hear Gareth was superb in guiding you through every step. Enjoy your new phone 😁🥳 -Ayesha

Rated 5 out of 5 stars

Great staff

The assistant, Pauline was lovely, friendly and knowledgeable too. She made time to personalise the conversation whilst not going slow and is a credit to your company. People like her are why I keep coming back to Three.

May 8, 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for sharing this, Jason. We’re really pleased Pauline took the time to make your visit personal while keeping things moving smoothly. It’s great to hear her knowledge and approach keep you choosing Three. -Shivam

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