I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
Company replied
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See what reviewers are saying
I phoned up needing advice about Insurance, David was great in guiding me to the right direction. When I expressed how I am not good with technology, he asked if I was local and if so, to pop in and h... See more
Company replied
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... See more
Company replied
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
Company replied
Company details
About Three UK - 3Store Dunfermline
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, United Kingdom
- 01383725014
4.9
Excellent
64 reviews
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The staff were great
The staff were great, they were really helpful and gave us plenty support and advice.
Every time we go in to the store everyone is welcoming and helpful.
Special mention to Kerrie who is a real credit to the company.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Dunfermline
Thanks for your feedback, Carol, and it's lovely to hear that you enjoyed great customer service from the store team. We appreciate you taking the time to share this with us. -Michael
xcellent customer service very helpful…
Excellent customer service very helpful kerrie n Andy excellent as while
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Dunfermline
Thanks for this amazing 5⭐ review, Robert. We really do appreciate you taking the time to send this over! Well done Kerrie & Andy 🎉 -Jade
Excellent service from Andy and Calum…
Excellent service from Andy and Calum today. Had difficulty previously via online chat with Three so came in store and Andy was extremely helpful, super knowledgeable and sorted my home and business accounts.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Dunfermline
Thanks for this amazing 5⭐ review, Lisa. We really do appreciate you taking the time to send this over! Well done Andy & Callum 🎉 -Jade
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