Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
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See what reviewers are saying
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
Company replied
I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... See more
Company replied
Noor was very helpful and helped us a lot with our queries and sorting out any issues we had. Had a very smooth and quick visit to sort out some contracts. I was really impressed.
Company replied
Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
166 reviews
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Ari showed great service and explained…
Ari showed great service and explained everything about my contract. He was really helpful
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for the review, Rose. It’s great to hear you felt well supported during your visit, and that Ari made everything easy and clear for you. -Shivam
Upgrade done with Phone,tablet and home…
Upgrade done with Phone,tablet and home WiFi it was great experience and data transfer as well Sana help me a lot.
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
We appreciate the great feedback, Jamal. Fantastic to hear Sana supported you through the whole upgrade and data transfer. -Ayesha
Amazing Noor was extremely helpful and…
Amazing Noor was extremely helpful and would recommend and will be definitely coming back
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Bravo, Mohammed! 🎊 We’re thrilled that Noor made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐ review. -Kashish
The worker Nour was very kind and…
The worker Nour was very kind and helpful in supporting me with my Sim Plan. Great customer service from her
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for sharing this. It’s great to hear Nour provided such kind and supportive guidance with your plan. We really appreciate your positive feedback. -Suhaas
Great experience today Sana explained…
Great experience today Sana explained me all the details of renewal of my contract,previously I was not explained that much two year back now I am happy with services.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Anjali, thanks for taking the time to share your feedback.
We’re really pleased to hear Sana took the time to clearly explain your renewal options and helped you feel confident with the service this time around. -Shivam
Went to Three Ealing store for setup…
Went to Three Ealing store for setup contract good journey over all Sana setup quickly with good deal.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi, Max! It’s brilliant to hear that Sana found you a great deal and got everything set up so efficiently. We always aim to make the process quick and easy. 😇 -Prabhjeet
It was a great experiece Sana help me…
It was a great experiece Sana help me with my phone settings something happen to my phone that all the fonts get bright she put some efforts to sort it and its sorted.I am happy
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Gomes, it’s brilliant that Sana could help get your display looking perfect again. We know how important those little details are, and we’re glad her hard work left you smiling. 📱✨ -Kishan
I came in asking for help to transfer…
I came in asking for help to transfer my details from one phone to the other ans even though i didnt get the new phone from three Ari helped me to do everything and give me peace of mind
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for sharing this, Nadejda! It’s great to hear Ari gave you such helpful support and left you feeling reassured. -Shivam
My WhatsApp got hacked and polly helped…
My WhatsApp got hacked and polly helped me to contact WhatsApp and raise a request, great help
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Nkechi! It’s brilliant that Polly could step in and provide that extra guidance to help get your request raised. We’re so glad the team was there to assist when it mattered most! 🛡️ -Kishan
I received spectacular customer service…
I received spectacular customer service from Noor. She was absolutely brilliant. Best customer service I have received ever from an employee. She was so kind and talked through every step and explained things so well. Thank you so much Noor
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for sharing this with us. It’s wonderful to hear that Noor created such a clear, supportive, and positive experience throughout your visit. Wishing you a wonderful day! -Afaq
Malek was very helpful
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Omid! It’s really lovely to hear that Malek was so helpful. Thank you for the wonderful 5 ⭐ review! -Ayesha
That a great experience in Ealing…
That a great experience in Ealing Broadway store from Upgrade,offers,data transfer and Trade In everything went perfectly fine Sana helped me approx 2hours and transfer all data.Great Experience
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Amazing to hear, Premsai! 🌟 We’re delighted Sana made your experience at our Ealing Broadway store so smooth, helping with your upgrade, data transfer, and trade in. We really appreciate your great feedback 😊 -Samad
Ari was helpful with making me decide…
Ari was helpful with making me decide what tablet i should get. He was happy and welcoming
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Bilal! It’s brilliant to hear that Ari made you feel so welcome. We’re glad he could help you find the perfect tablet and that you had such a positive experience getting everything sorted. -Kishan
Hi, Three
Hi,
I had the pleasure of purchasing a modem from the Three network and was helped by Ms. Noor. She was a real help, giving me details about everything I needed to know. Everything was resolved very quickly, maximum satisfaction. Thank you for the support.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Your new modem, Marius, paired with Noor’s exceptional support, is the perfect example of how we aim to serve, quick, clear, and completely satisfying. We’re overjoyed your purchase journey was seamless and that you felt fully supported every step of the way. -Ashifa
My experience was great because of the exceptional customer service.
My experience was great because of the exceptional customer service. The staff member at the Ealing Broadway Stor was polite, welcoming, and genuinely attentive. Her friendly attitude, constant smile,and strong product knowledge made the interaction feel comfortable and efficient She took the time to understand my needs and provided helpful, clear guidance without making me feel rushed.
The company is doing well investing in well-trained staff who prioritize custumer satisfaction. The store environment felt positive and approachable.,and the employee demonstrated professionalism, patience,and expertise. This shows that the company values good communication, product knowledge, and a customer-first approach.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for the incredible shout‑out for our teammate. Feedback like this, Mariola, isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. What a joy it was to serve you at Ealing Broadway! -Ashifa
Best customer service ever I have
Best customer service ever I have. I am very happy for servise. Today I spoke with Sana. She so polite and helpful. Kind and made my day happy. She made me smile . She give me best deal what she could. I am always happy to come and see her. Super star.
April 20, 2026
Unprompted review
Hi visited twice for sim activation…
Hi visited twice for sim activation Sana helped me twice as sim replacment was not strainght forward from my account she connected me to customer service arranged a sim delivery and i got it and again walk in for activation sl now its working so i am happy.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for sharing this brilliant feedback, Varathan! It’s great to hear that everything went so smoothly and that Sana provided such excellent support throughout the process. -Afaq
I was worried from weezchat service…
I was worried from weezchat service Sana helped me alot can subscription and help me and cancel it and give me there number for refund and future refrence.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Vasil, it’s good to hear Sana was able to step in and guide you through everything clearly, helping bring some reassurance to the situation. -Shivam
Ari was really helpful with making me…
Ari was really helpful with making me decided what phone i should upgrade to, he also was very helpful with transfering the data from my old phone to my new one
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for sharing this, Jack! We’re really glad to hear that Ari was able to guide you through your upgrade and help transfer all your data smoothly. -Afaq
It was a great experience since…
It was a great experience since beginning till the end from Upgrade, pricing,data transfer and Trade In Sana helped me all the way till the end being patient as its along journey.I was very grateful for all the help that Sana gave me.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for sharing the love, John 💫 It’s impressive how Sana steered your entire upgrade and trade-in with such poise. We’re thrilled the pricing and data move were handled so smoothly, ensuring you walked away with the setup that hits all the right notes for you 🚀 -Arvind
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