I went into three and got served by a girl called noor. She was very helpful and honestly helped alot, she solved my situation in seconds and was very sweet about it. I would really recommend this bra... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... See more
Company replied
⭐⭐⭐⭐⭐ I had such a lovely experience, especially thanks to Has 💕🌸✨. She was incredibly sweet, kind, patient, and genuinely helpful throughout the whole process. 🥰💖 She took the time to... See more
Company replied
Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sana helped me to setup my account and…
Sana helped me to setup my account and give information about contract overdue balance issue.
October 15, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Thevathas, thanks for taking the time to leave a review. It's great to hear Sana made getting everything set up nice and straightforward and provided the guidance you needed during your visit.— Three Social Media Team
I visited today for unlimited data and…
I visited today for unlimited data and Sana help me quickly and setup my plan
October 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Woohoo 🎉 Liza, Sana's expertise and focused approach clearly set the tone for a fantastic start. Your feedback speaks volumes 💙
- Three Social Media Team
Sana quickly sort my App issue on phine…
Sana quickly sort my App issue on phine i am happy
October 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Doris, we're glad to hear Sana was able to get your app issue resolved quickly and make a positive difference to your experience. Thank you for the feedback. 😊💚
-Three Social Media team.
We were warmly welcome and served…
We were warmly welcome and served Dimitar
September 27, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Van, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Dimitar made you feel welcome and ensured you had such a positive experience.
Three Social Media Team
We were quickly and profesionally…
We were quickly and profesionally served by dimtar
September 27, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Georgi, thank you for your review. It's lovely to know Dimtar helped make your visit run smoothly.
Three Social Media Team
Dimitar was very professional
September 27, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Metodi, that's amazing! We're pleased to know that Dimitar provided excellent support. Thank you for your feedback. 😊 — Three Social Media Team
Very fast and clear solve my problem…
Very fast and clear solve my problem and she was very polite and expert and fast
September 26, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Nihad! We’re happy to know our team was on point, thanks for sharing this with us!🔥 - Three Social Media Team
Ari was really helpful at fixing my…
Ari was really helpful at fixing my issue on my phone, he was really patient and polite
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Elahe, thank you for the fantastic 5⭐ review! We're delighted to hear that Ari provided such outstanding support and helped resolve your phone concern with care. 😊-Three Social Media Team
Thank you Polly for helping me remove…
Thank you Polly for helping me remove all the viruses on my phone
September 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Joanne! It's wonderful to know Polly provided such great support and got everything sorted on your device. Thank you for your review. 🌟 — Three Social Media Team
Great experience
Noor was so lovely and Understanding, she helped me through every step of the way.
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
That's wonderful to hear! We're so pleased that our team member provided such lovely and understanding support, guiding you every step of the way.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
I went into three and got served by a…
I went into three and got served by a girl called noor. She was very helpful and honestly helped alot, she solved my situation in seconds and was very sweet about it. I would really recommend this branch as i recieved such amazing customer service from her and everyone was very kind.
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
It's wonderful to hear that our team member provided such amazing customer service and was able to resolve your situation so quickly. We're delighted you had such a positive experience!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
I’ve had a really positive experience…
I’ve had a really positive experience with Noor. The service was excellent, and they were very helpful, friendly and professional throughout. Everything was explained clearly and any questions I had were dealt with quickly. I really appreciate the support and would definitely recommend Noor to others. Great customer service!
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi! It's wonderful to know our team was helpful, friendly, and professional, and that everything was clearly explained. We truly appreciate your recommendation.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Noor was amazing
Noor was amazing, so helpful thank you so much 10/10 recommend
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Lana. We're absolutely thrilled to hear that the support provided was so helpful and made such a positive difference for you. Thank you for your wonderful recommendation!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
It was a great experience with Sana she…
It was a great experience with Sana she sort out my contract and bill payment for expire account very quickly.
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Surya, it’s great to know Sana was able to support you with your contract and bill payment, bringing everything together quickly. We’re pleased your experience left you feeling well looked after — Three Social Media Team
Sana helped me to sort my phone Apps…
Sana helped me to sort my phone Apps very quickly I am happy.
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Sonny, thank you for your review. It's wonderful to know Sana helped get everything organised and left you feeling pleased with the outcome. 💜
Three Social Media Team
Sana helped me with my contract renewel…
Sana helped me with my contract renewel and i am happy.
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi, Grace. We're thrilled to hear Sana made renewing your contract a smooth and happy experience. Enjoy your new plan! 🥰 - Three Social Media Team
Sana helped me out of the way took my…
Sana helped me out of the way took my payment and explained me account information.It was a great experience.
September 2, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi, Ahmad. We're thrilled to hear that Sana went above and beyond to help you with your payment and account details. Your feedback means a lot to us. 😊 - Three Social media Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had such a lovely experience, especially thanks to Has 💕🌸✨. She was incredibly sweet, kind, patient, and genuinely helpful throughout the whole process. 🥰💖
She took the time to explain everything clearly and gave me more than enough time to complete all the procedures for the SIM contracts and mobile phone purchase. 📱📄 She was also very helpful with the consultancy and made the whole process feel easy and stress-free.
I arranged three SIMs with them, and honestly, having someone as patient and understanding as Has 🌷💗 made such a big difference. She never rushed me and was always happy to help with any questions I had. 🙏✨
Has 💕🌸 is a wonderful person and provides truly excellent customer service. She is so friendly, professional, and welcoming. I really appreciate all her help and would definitely recommend her to anyone looking for great service. 🌟💐❤️
Thank you so much, Has! 🥰💖🌷✨
August 30, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Johari, thank you so much for taking the time to leave us this wonderful review! 💥 We're thrilled to hear that Has made your experience getting your SIM contracts and mobile phone so smooth and stress-free. She truly goes above and beyond for our customers. Your feedback made our day! ☺️ - Three Social Media Team
I have a very good experience with Dimitar.
I have a very good experience with Dimitar in Ealing three store every time as I am a loyal customer he does give me a good advice and he’s always very professional. Thanks Dimitar.
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Francesca, it’s great to hear Dimitar has helped you during your visits at the Ealing store. Thank you so much for your 5 ⭐ review. - Three Social Media Team
Polly helped with my.viruses and…
Polly helped with my.viruses and successfully remove then thank you
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Valerie, we appreciate your kind words. It’s great to hear Polly resolved the virus issue successfully. We’re always here to keep your devices protected.
– Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.