Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
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See what reviewers are saying
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
Company replied
I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... See more
Company replied
We visited three stores, and the customer representative Sana was absolutely wonderful. She was friendly, professional, and went above and beyond to help us. The manager was also very welcoming and... See more
Company replied
Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
167 reviews
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Ari was a wonderful person he was soo…
Ari was a wonderful person he was soo helpful and patient with me, i would 10/10 recommend his customer service
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic review, Gabriel! 😊 We’re thrilled to hear Ari provided excellent support and guided you throughout. -Veronica
Ari was really helpful with fixing the…
Ari was really helpful with fixing the problem and he is the best person in the world
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Raaj, we are thrilled to hear that Ari was able to sort things out for you so perfectly. Thank you for sharing such an amazing compliment! -Kishan
We visited three stores
We visited three stores, and the customer representative Sana was absolutely wonderful. She was friendly, professional, and went above and beyond to help us. The manager was also very welcoming and supportive.
Sana provided outstanding customer service, took the time to assist us with everything we needed, and made our shopping experience very enjoyable. Thanks to her excellent service, we left feeling very satisfied.
I would highly recommend this store to my friends and family. Thank you, Sana, for your hard work and dedication—keep up the excellent work!
From Leo and Nayan
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Your words are a real highlight ✨ Nayan. Sana delivered such attentive and dedicated care, creating a welcoming experience that left a lasting impression and reflects the kind of support others would be keen to choose 💫 -Arvind
Five-Star Service from Dimitar
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He explained everything clearly and made sure I understood all the options available to me.
Nothing felt rushed, and he took the time to answer all my questions. Excellent customer service and a real credit to Three UK.
Thank you, Dimitar!
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there, we are incredibly grateful for your kind words about Dimitar. It is wonderful to hear that he made your contract renewal at Ealing Broadway so clear, thorough, and stress-free. -Kishan
Sana checked my account in detail…
Sana checked my account in detail helped me to sort extra subscriptions on account and gave me a good deal on sim.I am happy with my experience.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for the review, Mervyn! We truly appreciate you sharing your experience. It’s wonderful to hear that Sana helped you secure a deal that met your expectations. -Neha
I couldn't make my payment and the…
I couldn't make my payment and the store had issues with payment but polly helped me to download the app and set up my account to make the payment through there and open my account
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
This is fantastic to hear, Dan! ✨ We’re pleased Polly could help you get everything sorted through the app. Thanks for the great review! -Veronica
It was a brilliant experience as i lost…
It was a brilliant experience as i lost my phone Sana sort my sim and gave me a new deal for phone as well.Setup my phone in new sim as well.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Bishnu, we are so glad that Sana looked after you so well during a stressful time. It is wonderful to know she got your replacement sim ready, secured a fantastic upgrade deal, and made sure your new phone was fully set up. -Shivam
Ari was helpful at finding me the best…
Ari was helpful at finding me the best and money saving deal 10/10 customer service
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Amjad, we are thrilled to hear that Ari took such great care of you. Providing helpful support and finding the absolute best value for you is exactly what we aim for. -Shivam
Sana help me with my Apps issue and…
Sana help me with my Apps issue and phone was glitch along so she sort it.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Azam, thank you for sharing this feedback! 😊 We’re thrilled that Sana gave you such a fantastic experience. -Veronica
So I visited Ealing Broadway store…
So I visited Ealing Broadway store yesterday Sana helped me as I was struggling with WiFi device so I bring it next day she fix it and I am happy.
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Nicholl, thank you so much for sharing your experience with Sana at our Ealing Broadway store. We are glad to hear that she was able to assist with your Wi-Fi device and that everything is working well for you. -Kishan
I couldnt send any messages and could…
I couldnt send any messages and could see anything on my phone Polly was quick to help out thanks
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Margaret, thanks for sharing this — really glad to hear Polly was able to step in quickly and get things working again for you. It’s great to know you’re back up and running. -Shivam
Polly helped me sort out my email so i…
Polly helped me sort out my email so i could reset my password for my three app
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Anthony, we’re so glad Polly could guide you through resetting your password and get everything sorted without any stress 💕😊 -Ayesha
Came to get a sim before I travel and…
Came to get a sim before I travel and Polly really helped me with she also set it up for me and made it easier. thank you again.
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
That’s fantastic 🎉 Ali, We’re glad Polly made things simple and got your SIM set up smoothly ahead of your travel plans. Here’s to a great trip ahead 🌍 -Arvind
Although i done a deal already but I…
Although i done a deal already but I done port in pf Three SIMS later on Sana helped me alot and do everything soomthly.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
That’s fabulous to hear. Sana provided outstanding support and made the additional SIM setup completely effortless for you, Patrizia. We’re delighted the team delivered such a smooth experience, and we look forward to welcoming you back. -Manavata
Incredible service
I was helped today by Malek, Bilal and Dimitar. They sorted me out with a 5g router. Service was great, they gave me clear information which made me feel assured throughout the whole process. Thank you to these 3 incredibly hospitable gentlemen for the great experience
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Dan! 🌷We’re thrilled to know our team made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Ari was really helpful with…
Ari was really helpful with transferring my number to three and also gave me great deal on the sim
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks, Ja! Ari loved helping you out and making that number transfer super easy. 😊⭐ -Ayesha
Ari was brilliant
Ari was brilliant.
Talked me into 2 new sims for my husband and granddaughter which will save me money.
And, renewed my wifi at a better price.
Great customer service.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for sharing this brilliant feedback, Debra! It’s wonderful to hear how smoothly everything went and that Ari provided such excellent support throughout the process. -Afaq
Sana helped extract mile to setup issue…
Sana helped extract mile to setup issue on Direct debit extra payments and App settings.I am so happy.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Nasir, great to know Sana helped get everything set up, including payments and app features. We’re glad it all went smoothly. -Suhaas
Dimitar was the best very professional…
Dimitar was the best very professional and absolutely heartwarming.Always greets me with a smile and gives me best advice.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you so much, Mrs Diljana. Dimitar will be glowing after reading this. His professionalism, warmth and constant smile truly make him one of a kind. -Ayesha
I'm writing to thank the attendant for your helpfulness
I'm writing to thank the attendant for their patience and sensitivity. They explained everything to me very calmly, even though I don't speak fluent English. Empathy is one word, among others, that describes my experience. Thank you very much.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you so much, Josy. Your words are full of warmth, and the team is truly touched. We’re so glad the attendant could support you with patience and kindness. -Ayesha
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