Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... See more
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Noor was very helpful and helped us a lot with our queries and sorting out any issues we had. Had a very smooth and quick visit to sort out some contracts. I was really impressed.
Company replied
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
Company replied
Sana customer advisor in Ealing helped me out of the way and setup my account and good offer.
Company replied
Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hastı was perfect
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Edna, it is wonderful to hear that Hasti provided a completely flawless experience for you. — Three Social Media Team
Even though I got an extra data pack…
Even though I got an extra data pack through customer services my internet was still not working until I came and a has to in the Ealing store who did everything possible to make my internet work before I left great service
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Marcia! 🎉
Thanks so much for the lovely words. We’re really glad the team made everything smooth for you.
You’ve brightened our day big time! 😄 — Three Social Media Team
Lost my phone and came in looking for…
Lost my phone and came in looking for help and hasti served me and gave me the perfect phone for an affordable price and also setup the phone for me
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Luis 😊
Thanks for sharing your experience, losing a phone is stressful, but glad Hasti helped you out.
Great to hear you found the perfect phone at a good price and got everything set up smoothly.
— Three Social Media Team
It was good experience Sana sort out my…
It was good experience Sana sort out my contracts quickly.
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Love this energy 🎉 Selina. We’re pleased Sana’s swift support had your contracts sorted in no time 🌟
- Three Social Media Team
Sana help me to setup my phone and…
Sana help me to setup my phone and remove extra Apps it's a big relief she is fantastic.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
We appreciate your feedback, Jumi. It’s wonderful to hear everything was handled smoothly and left you feeling confident with your device. Thank you for sharing your experience.
— Three Social Media Team
I visited Ealingbroadway store…
I visited Ealingbroadway store yestarday Sana sort out my plan with phone and Trade In as well.
She is so helpfull.
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic 5⭐ review, Jovica! We’re delighted to hear Sana guided you through everything so smoothly and ensured your new setup was completed perfectly at our Ealingbroadway branch.-Three Social Media Team.
Noor made it very easy knew exactly…
Noor made it very easy knew exactly what I needed great customer service
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Jay, thank you for the 5⭐ love. We’re glad to know that Noor made everything simple, understood your needs right away, and delivered exceptional support.
– Three Social Media Team
Noor gave fantastic support and was…
Noor gave fantastic support and was extremely friendly and helpful.
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Aidan, we’re glad to hear Noor made your experience feel smooth and provided such friendly guidance throughout. - Three Social Media Team
Excellent service from Sana
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Veena, thanks for your amazing review. We’re glad to know that Sana offered thoughtful guidance and delivered service that truly stood out.
– Three Social Media Team
Amazing service by polly
Amazing service by polly. Helpful , patient anf helped me with my plan. Highly recommend
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Amazing! We're super happy to hear that Polly gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Someone at work downlaoded something…
Someone at work downlaoded something and phone was full of virus Ari help me to get rid of them,thank you ari
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Mandeep, thank you for sharing your feedback and for the fantastic rating. We’re really glad to hear that Ari was able to step in and sort things out for you so quickly.-Three Social Media Team
Dimitar was excellent fast and tailored…
Dimitar was excellent fast and tailored the experience to what I like.Second time I am visiting him more excellent then even the first.
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for your wonderful feedback. We’re delighted to hear Dimitar made your experience even more exceptional once again. ✨ – Three Social Media Team
Noor took care of us today
Noor took care of us today. She was amazing she took her time and helped me and my mum get the best deals. I really wish to have this service from everyone!
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks so much for sharing this. We’re really glad to hear Noor took such great care of you and your mum. It’s lovely to know she helped you find the best deals and made the experience a positive one. - Three Social Media Team
Hasti done a good job we are very happy…
Hasti done a good job we are very happy about a service
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Such lovely feedback!
Hasti always gives her best, and she’ll be thrilled to know you’re very happy with the support you received ⭐
— Three Social Media Team
Dimitar was fantastic 10/10
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for your feedback! We’re delighted to hear Dimitar looked after you so well. 🙌 -Veronica
I visited three store today Sana helped…
I visited three store today Sana helped me sort my account unblock my number and setup my account plus three App as well so happy and satisfied
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for your lovely feedback, Paramjit. We’re delighted Sana was able to help you with everything you needed. 😊 -Veronica
Hasti made my day as I was confused…
Hasti made my day as I was confused about how everything work and she took the time to explain everything in detail
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi there, we are delighted to hear about your positive experience. It is great to know that Hasti provided such exceptional support by clearing up your confusion and offering a thorough, clear breakdown of how our services operate. -Shivam
Dimitar was a great help and showed me…
Dimitar was a great help and showed me how to find my old videos.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Jayshree, we are delighted to hear about your positive experience. It is great to know that Dimitar provided such excellent and clear support to help you recover your valuable memories. -Shivam
Ari was a wonderful person he was soo…
Ari was a wonderful person he was soo helpful and patient with me, i would 10/10 recommend his customer service
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic review, Gabriel! 😊 We’re thrilled to hear Ari provided excellent support and guided you throughout. -Veronica
Ari was really helpful with fixing the…
Ari was really helpful with fixing the problem and he is the best person in the world
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Raaj, we are thrilled to hear that Ari was able to sort things out for you so perfectly. Thank you for sharing such an amazing compliment! -Kishan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.