Yeah three sim very good and the staff is very polite and friendly and specially mr. Jay customer assistance is very friendly and polite with us.
Company replied
Location
Switch locationUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
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See what reviewers are saying
Cruz, Jamie and the manager Harry especially were fantastic today with my Mum. We had an issue on her account (not their fault another branch) and Harry was excellent in helping and went above and be... See more
Company replied
Arif and harry were very helpful for my purchase of my new phone. They took their time explaining what options I had available and made the experience smooth. Will n bringing my family over. Great exp... See more
Company replied
Visited the 3 store in St James Edinburgh after a subpar visit at my home store. Met Guvvy the assistant manager who after two minutes of conversation told me the phone I would probably buy, talked th... See more
Company replied
Company details
About Three UK - 3Store Edinburgh St. James
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, United Kingdom
- 01315572308
4.9
Excellent
147 reviews
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Jay was brilliant in helping us set up…
Jay was brilliant in helping us set up our broadband and SIM cards with 3 today. Very helpful and a gentleman.
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi Thomas, thank you for your kind words. Nice to hear Jay made everything clear and easy, helping you get your broadband and SIMs set up with ease. - VodafoneThree Social Media Team
Yeah three sim very good and the staff…
Yeah three sim very good and the staff is very polite and friendly and specially mr. Jay customer assistance is very friendly and polite with us.
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi Hargunpreet, thanks so much for your lovely feedback! We’re really pleased to hear you had such a positive experience with our team. It’s great to know Mr. Jay made such a great impression with his friendly and helpful support. 💙 — VodafoneThree Social Media Team
Amazing and quick service by Jemimah
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
That’s impressive, Siddharth 😊 Jemimah handled everything with speed and left a strong impression. Have an amazing day 🌟
- VodafoneThree Social Media Team
Friendly
Friendly, very helpful indeed. Our broadband is cheaper and we are happy bunnies. Thanks, Jemimah!
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
That’s wonderful to hear, James 😊 We’re pleased Jemimah brought a warm approach and helped bring your broadband to a better value. Here’s to many more happy moments ahead 🥰
- VodafoneThree Social Media Team
Jemimah helped me very well
Jemimah helped me very well. She's so kind and friendly. I'm so happy! Thanks
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thanks for this fantastic review, Kochisa! We’re thrilled to hear Jemimah provided excellent support and guided you throughout. 😊 - VodafoneThree Social Media Team
Jamie helpful and knowledgeable
Jamie was very helpful and explained everything in an easy to understand way.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thanks for the fantastic 5⭐ review! We truly appreciate you sharing your experience, and it’s wonderful to hear that Jamie provided you with outstanding care. – VodafoneThree Social Media Team
Jamie was very kind and helpful in…
Jamie was very kind and helpful in store. Thank you!
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thank you so much, Alessia. We’re happy to hear Jamie was kind and helpful during your visit. It’s great to know you had a positive experience in store. We appreciate you taking the time to share your feedback.
— VodafoneThree Social Media Team
Arif is amazing and helped me
Arif is amazing and helped me! Very satisfied
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hi AD, your shout‑out is WOW ✨ We're overjoyed that Arif provided such prompt care and left you completely happy with everything 🥰 -Arvind
A great experience of customer service…
A great experience of customer service and satisfaction by SAM. This store has Aces employees. Thank you Sam and Three.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Providing excellent service and memorable experiences is what we aim for every day, and Sam made that happen seamlessly. Thank you, Bijay, for being part of the journey! -Samad
Reply from Three UK - 3Store Edinburgh St. James
Thank you for your 5⭐ review, Hannah! We’re happy to know you had a wonderful experience. -Neha
Emilia and her manager Jamie were…
Emilia and her manager Jamie were brilliant. They helped me get a number which I thought was lost and gave me a great deal. Would highly recommend for the best service!
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thank you, Pedro, for such a fantastic review! We're really pleased to hear that Emilia and Jamie was able to guide you to the right deals and provide clear answers to your questions. Your recommendation means a lot. 😇 -Prabhjeet
Great service and banter from Arif on…
Great service and banter from Arif on both my phone contract and home broadband switch - thank you!
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thanks so much for your review. Arif will be delighted to know his friendly service and great banter made your contract and broadband switch such a positive experience. -Manavata
Arif was really helpful wad very quick…
Arif was really helpful wad very quick and efficient helped me get exactly what I needed
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
We really appreciate your kind words, Neil. Arif is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐ -Ayesha
Reply from Three UK - 3Store Edinburgh St. James
Boom 💥 Olorunware, we're thrilled that Jemima provided such stellar and prompt support to ensure you had a fantastic experience 🚀 -Arvind
Arif was very helpful
Arif was very helpful, and was super informative and could help me enough
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Wow, Ronan! 🎉 We’re so pleased that the support you received from Arif was clear and made the whole process simple. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Reply from Three UK - 3Store Edinburgh St. James
Hi Silvio, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Jemimah. We truly appreciate your feedback. -Neha
Arif was very helpful
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
That’s brilliant, Sharon! 😊 We’re super happy to hear that Arif gave you all the support you needed. We truly appreciate your feedback! -Neha
Arif and Harry were lovely in helping…
Arif and Harry were lovely in helping me with my issue I had with my MIFI, problem was solved quick and easy, staff were amazing.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Thanks so much, Derek! 😊 Arif and Harry will be thrilled to hear this. We’re glad your MIFI issue was sorted quickly! -Ayesha
Sam was an amazing help to a lost soul!.
Sam was an amazing help to a lost soul!.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
That's impressive, Marion. We're super happy to hear that Sam gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Sam and Gurveer ftw
Sam and Gurveer are great. Thank you for the great deals! Couldn't be happier with my brand new Palm Pré!
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh St. James
Hey there, it is a pleasure to hear that Sam and Gurveer provided a positive experience while getting you set up. We are glad you are pleased with the value and your latest device. -Kishan
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