Tsolaye today was very helpful and sorted my problem with U switch migration to Three. He also helped with transfer of PAC code and old number transfer.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my... See more
Company replied
Marian and Cesar, these two individuals have excellent customer service. They have gone above & beyond, I feel, to assist me with every step of my transaction. Many 🙏🏿 🙏🏿🙏🏿s
Company replied
Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly,... See more
Company replied
Company details
About Three UK - 3Store Enfield Town
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 7, Palace Exchange, EN2 6LE, Enfield Town, London, United Kingdom
- 02083637931
4.9
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm very happy with the service…
I'm very happy with the service provided by Klaudia. I had a problem with my phone and she helped me solve it with a smile
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Tony, it’s great to know Klaudia helped resolve your phone issue and made the whole experience comfortable and reassuring. -Suhaas
Taha helped me sort out my payment…
Taha helped me sort out my payment issues and also access my Three app. Very happy with him. He is the best!
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Kaio, thank you for your feedback. Pleased your account concerns and app access were sorted smoothly, with Taha making a strong impression throughout. -Suhaas
Sunny was very helpful with all my…
Sunny was very helpful with all my issues. Helped me cancel my insurance and explained it very well. I’m very happy :)
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Luciana, thank you for sharing your feedback, we are glad that Sunny took great care of you by resolving all your concerns and providing a clear explanation throughout the entire process! Your appreciation means a lot to us. -Shivam
Cameron helped me a lot with my phone
Cameron helped me a lot with my phone, lovely guy and very helpful Thank you👍🏻
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Thanks for the lovely review, Joy. It’s great to hear how much Cameron was able to help. His friendly manner and willingness to sort things out clearly made your visit a positive one. 🥰 -Prabhjeet
Reply from Three UK - 3Store Enfield Town
Thank you for your review, Toby. We’re glad Taha offered clear guidance and helped simplify everything for you. Your feedback is valued. -Ayesha
Holly was very helpful and helped me…
Holly was very helpful and helped me with good deals and says to come back anytime I need help
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Thank you for the review, Ampem! We truly appreciate you sharing your experience. It’s wonderful to hear that Holly helped you find a deal that met your expectations. 😊 -Samad
I'm very happy with Marian's service
I'm very happy with Marian's service. She helped me and my brother to solve some issues.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Ferit, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Marian.
. -Prabhjeet
Listened to me and explained everything…
Listened to me and explained everything clearly very polite and caring
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Thank you so much for your lovely feedback, Georgina! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
I came to the Enfield branch this…
I came to the Enfield branch this afternoon frustrated because my phone was lost and someone's been using my number on WhatsApp. I was first attended to by Sammy who was very unhelpful and gave me a wrong advice. My enquiry was later dealt with by one of your very helpful, pleasant, patient staff named Zahra. May I please ask the manager to thank Zahra for her help solving my problems at the branch. This is the second time i have been attended to by Zahra. I find her very knowledgeable, helpful and always eager to make customers satisfied. Thank you Zahra.You are highly appreciated. Please keep it up.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hey Adeola, we're sorry your visit to our Enfield branch began under such stress, especially after losing your phone and dealing with the messaging issue. We're truly glad Zahra was able to turn things around with her calm guidance and dedication. We appreciate you taking the time to highlight her efforts. -Maryalex
Holly at the Enfield Town Three store…
Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly, answered all my questions without rushing me, and made sure I felt confident about my decisions before I left.
It’s not often you come across customer service like this Holly was professional, knowledgeable, and so friendly throughout. She really went above and beyond to help me, and I left feeling very impressed.
Thank you, Holly, for such a positive experience. Three are lucky to have you!
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Sue. It is brilliant to hear about the top-tier care you received during your visit. We aim for every interaction to feel this straightforward and helpful, and it is great that Holly provided the expert guidance needed to ensure everything was clear. Thank you for sharing such a positive update. -Kishan
amazing
amazing, very great customer service, respectful. Taha was very patient and helpful greatful for his help.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Melina, lovely to know Taha showed such care and respect, giving you the time and support needed to make things feel comfortable throughout. -Kishan
Klaudia has provided a great service
Klaudia has provided a great service. Very happy
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Thank you so much for sharing this lovely feedback, Caroline! We're delighted to hear that you had such a positive experience with Klaudia. -Afaq
Sunny dıd great
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Mustafa, it is brilliant to know that Sunny provided top-tier assistance. We are pleased that you had a positive interaction with our team. -Kishan
Reply from Three UK - 3Store Enfield Town
Hi Patricia, it is wonderful to hear that Sunny provided the support you needed. We are glad that everything was handled well for you. -Kishan
I’m so happy with today’s service
I’m so happy with today’s service. Taha was very helpful and understood all my needs. He was the most patience gentleman :)
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Eliziane, thank you for your lovely feedback! Great to hear Taha took time to understand your needs and assisted you with such care. -Suhaas
Klaudia was very helpful
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hello Eugene! We're thrilled to hear you had a great experience with Klaudia. Thank you for the review! -Afaq
Klaudia was very helpful and quick in…
Klaudia was very helpful and quick in providing me a new sim.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hi Nisa, thanks for your great feedback! We're pleased Klaudia was able to sort things quickly and make the process smooth for you. -Suhaas
Marian’s service was very good and helpful
They service was very good and helpful
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Amazing to hear, Ali! We’re really glad everything clicked nicely for you. Thanks for sharing the good vibes 🌟 -Samad
Very good and swift customer service
Very good and swift customer service. I’m happy with the service
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Enfield Town
Hey Rathini, that’s awesome! That’s what we love to hear. Thank you for your feedback. -Neha
Reply from Three UK - 3Store Enfield Town
Hey Dhaval, it’s fantastic to hear how Taha made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.