Three UK - 3Store Enfield Town Reviews 

146
TrustScore 5 out of 5

4.9

Unit 7, Palace Exchange, EN2 6LE Enfield Town, London, GB


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Rated 5 out of 5 stars

Tsolaye today was very helpful and sorted my problem with U switch migration to Three. He also helped with transfer of PAC code and old number transfer.

Company replied

Rated 5 out of 5 stars

Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my... See more

Company replied

Rated 5 out of 5 stars

Marian and Cesar, these two individuals have excellent customer service. They have gone above & beyond, I feel, to assist me with every step of my transaction. Many 🙏🏿 🙏🏿🙏🏿s

Company replied

Rated 5 out of 5 stars

Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Enfield Town

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 7, Palace Exchange, EN2 6LE, Enfield Town, London, United Kingdom

  • 02083637931

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Zahra was very helpful she explained…

Zahra was very helpful she explained everything very well and helped me pay my bill very happy with the service.

May 4, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thank you for your feedback, Perera! We’re pleased that Zahra was able to sort things out for you so efficiently. ✨ -Veronica

Rated 5 out of 5 stars

Zahra Washington verdad helpful and…

Zahra Washington verdad helpful and explained everything nicely. I'm very happy

May 4, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey Gilberto, we’re so happy to know you received the best help from Zahra! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha

Rated 5 out of 5 stars

Amazing service

Amazing service. I was received with extreme professionalism by Holly at Enfield store. I recommend it to anyone. Very quick service, well explained. Thank you once again

May 3, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Sara, thank you for sharing such thoughtful feedback. It’s wonderful to hear that Holly made your visit to our Enfield branch so smooth and welcoming. -Maryalex

Rated 5 out of 5 stars

Taha helped me with some contracts

Taha helped me with some contracts. Great deals, and service

May 2, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thank you, Andreia. We’re really glad to hear Taha helped you with your contracts and found you some great deals. -Ayesha

Rated 5 out of 5 stars

Excellent service.

Excellent service by Zahra very happy with tablet

April 24, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That’s fantastic to hear, Gabriel! 🌟 We’re so glad Zahra could deliver great assistance and make you delighted with your new gadget. 😊 -Maryalex

Rated 5 out of 5 stars

I am very happy with the service Zahra…

I am very happy with the service Zahra helped me get a new phone and transfer my number over to network. she was very kind and helpful.

April 21, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Draga, we’re so pleased you’re happy with everything! It’s lovely to hear that Zahra was so supportive while getting your new device set up and moving your details across. We're glad the process went smoothly for you. -Shivam

Rated 5 out of 5 stars

Mahdi was very helpful and transparent…

Mahdi was very helpful and transparent and engaging to speak with and threw in a few freebies as well which is great

April 18, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

We’re loving it, Chris! Mahdi’s clarity made the whole conversation a delight, and those extra treats were the perfect finishing touch to an already fantastic visit. -Ashifa

Rated 5 out of 5 stars

Taha gave me an iphone 17 pro max and…

Taha gave me an iphone 17 pro max and tablet. Great service

April 17, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

From seamless service to exceptional delivery, we’re thrilled Taha could make it happen for you. Here’s to great value, smooth experiences, and choices that truly fit your needs. Enjoy your device, Abdul! -Ashifa

Rated 5 out of 5 stars

Taha was great

Taha was great, Everyone ahould go to see him

April 16, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

This is the kind of feedback that makes us smile, Mercy! 😊 We’re thrilled to know Taha made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

Sunny was very helpful and sorted all…

Sunny was very helpful and sorted all my issues. I'm very satisfied :)

April 14, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

We’re smiling over here, Hamid! 😄 We’re glad to know that Sunny supported you so well. -Veronica

Rated 5 out of 5 stars

Cameron was very helpful

Cameron was very helpful, friendly, calm and went out of his way to get me the best deal. Thank you so much!

April 12, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Phenomenal feedback, Rach! Cameron went above and beyond to ensure you enjoyed outstanding service and excellent value. They’ll be delighted to hear your words, and we appreciate you sharing your experience. -Ashifa

Rated 5 out of 5 stars

Excellent customer servive…

What an excellent customer servive experience received from Cameron.
He was professional, kind, courteous and knowledgeable about the phone which I was interested in.

April 7, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Wow, Miss Nangle! 🎉 It’s wonderful to hear that Cameron made your experience seamless. Thank you for taking the time to leave such an incredible review! -Neha

Rated 5 out of 5 stars

Holly was a great help

Holly was a great help. Super polite and knowledgeable. Many thanks Holly

April 7, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That’s incredible! We’re thrilled Holly made your experience go so smoothly and seamlessly. ✨ -Veronica

Rated 5 out of 5 stars

Sunny was amazing with the service and…

Sunny was amazing with the service and the deals

April 6, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thank you for taking the time to share this, Japheth! We’re really glad to hear that Sunny provided outstanding support and helped you find great options. -Afaq

Rated 5 out of 5 stars

Great customer service

Klaudia and cesar were very helpful.

April 4, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Amazing! We’re glad to hear that Klaudia and Cesar provided a wonderful experience and were able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Great in store experience!

In store experience was made seamless and easy. They were able to provide alternative options that was better than my preconceived ideas. Really easy simple and friendly. Thanks Holly. Very good service.

April 4, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Pru 😊 Thanks for sharing the love 🎯 We're glad to hear that Holly kept everything smooth and offered options that felt just right during your visit. Wishing you joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

Holly was excellent in providing…

Holly was excellent in providing customer service and provided me with a brand new phone. She answered all my questions professionally and Ceaser was very helpful too.

April 4, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Maame! It’s wonderful that Holly and Ceaser teamed up to ensure you left with the perfect device. Thank you for your wonderful 5 ⭐ review -Suhaas

Rated 1 out of 5 stars

DON T GO THERE !

DON T GO THERE !! If I could put 0 I will do that

The worst experience ever since I live in London!!
Having my business now they affect it a lot providing pour signal for mobile and internet router - customers calls dosn t go through

April 3, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi there. We know how vital a reliable connection is for running your business successfully in London. It is our priority to ensure your mobile and router services support you perfectly, so please reach out to us at https://bit.ly/3RkG1h0 or call 555. Our team is ready to look into this and help get everything back on track for you. -Kishan

Rated 5 out of 5 stars

Excellent customer service by Holly

Excellent customer service by Holly, was really kind and helped us with setting up a business account and issues with esims,

April 3, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Bilaal, we’re pleased Holly looked after you, helped get your business account set up, and supported you with the eSIM side of things. We really appreciate you taking the time to share this. -Kishan

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