Three UK - 3Store Enfield Town Reviews 

146
TrustScore 5 out of 5

4.9

Unit 7, Palace Exchange, EN2 6LE Enfield Town, London, GB


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Rated 5 out of 5 stars

Tsolaye today was very helpful and sorted my problem with U switch migration to Three. He also helped with transfer of PAC code and old number transfer.

Company replied

Rated 5 out of 5 stars

Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my... See more

Company replied

Rated 5 out of 5 stars

Marian and Cesar, these two individuals have excellent customer service. They have gone above & beyond, I feel, to assist me with every step of my transaction. Many 🙏🏿 🙏🏿🙏🏿s

Company replied

Rated 5 out of 5 stars

Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Enfield Town

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 7, Palace Exchange, EN2 6LE, Enfield Town, London, United Kingdom

  • 02083637931

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Cameron was super helpful and…

Cameron was super helpful and informative. All the staff deserve credit in this store

February 21, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thank you for taking the time to share this! It’s fantastic to hear how well Cameron supported you, and it’s wonderful to know the whole team made such a strong impression. -Afaq

Rated 5 out of 5 stars

I had Klaudia serve me on Wednesday and…

I had Klaudia serve me on Wednesday and she was extremely helpful and patient,I had a very good experience at the three store in Enfield.

February 11, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for the review, Natalia! We're thrilled that Klaudia gave you great service and friendly guidance at the Enfield store. We hope you have a wonderful day! -Neha

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I had a good encounter with Zahra and she help me out with porting my sim. I recommend my friends and family to choose Three network.

February 14, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Nothing delights us more than knowing you’re happy, Richard! Thank you for celebrating Zahra’s efficiency, your recommendation to your loved ones is our greatest compliment ❤️ -Ashifa

Rated 5 out of 5 stars

Great customer service

Great customer service

February 11, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey Sylwia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Taha did well

Taha did well, helped me with my upgrade

February 9, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for sharing, 🎉 Iris! Taha clearly worked some magic, and hearing that you rated us a perfect 5/5 truly makes our day. Enjoy your fresh upgrade! 🥰 -Kashish

Rated 5 out of 5 stars

Amazing service!

February 8, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Martin, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq

Rated 5 out of 5 stars

Holly very helpful

Holly very helpful
Many thanks

February 8, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Krystian! 🎉 It is great to know that Holly provided the dedicated support you needed. -Kishan

Rated 5 out of 5 stars

Mahdi Chowdhury has been fantastic in…

Mahdi Chowdhury has been fantastic in organising a new phone me! Couldn’t have been more helpful! Left the store feeling as if I’d made a new friend. Brilliant service!

February 8, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Debbie, thanks for sharing your experience! 🎯 We're so pleased that Mahdi’s clear support and calm approach made your visit enjoyable and his outstanding care truly stands out. Enjoy your new phone 😊 -Arvind

Rated 5 out of 5 stars

Sony was very good

Sony was very good
customer relationship
Good service explanation.

February 6, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Holly was very friendly and helpful.

February 3, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey Griff, that’s impressive! We’re so glad to hear Holly helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I went to the 3 store at Enfield town

I went to the 3 store at Enfield town. Zarha was the college that helped me with my upgrade. She was excellent in explaining all the details necessary to upgrading to the new phone.

February 2, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Mr. Tennant, thank you for sharing this ⭐. We’re thrilled Zarha at our Enfield Town store gave you excellent support and clear guidance during your phone upgrade 💙. -Shivam

Rated 5 out of 5 stars

Really Helpful

Taha was very Clear, friendly and super helpful

January 28, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thank you for sharing your feedback, Chantelle! We’re happy Taha could support you and make your experience a good one. 😊 -Veronica

Rated 5 out of 5 stars

Taha was really nice guy who helped use…

Taha was really nice guy who helped use get a new phone he filled us in on what to expect and what comes with are contract loved the customer service.

January 28, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey Anieshka, we're glad to hear that Taha supported you well and helped you secure a deal that met your expectations. Wishing you a good day ahead! -Afaq

Rated 5 out of 5 stars

Good customer experience from Mahdi at…

Good customer experience from Mahdi at enfield town- London.

January 28, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hi Adwoa, thank you for taking the time to share your experience. It's great to know that Mahdi at the store in Enfield Town gave you the support you needed. 😊 -Neha

Rated 5 out of 5 stars

Karen and Holly was very proactive

Karen and Holly was very proactive, patient and knowledgeable in assisting me. I am impressed and happy with the services I got today. I will give 5star rating over and over again!

January 24, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Thank you Mahdi for patiently sorting…

Thank you Mahdi for patiently sorting my device issue. I also got a very good deal.

January 18, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

This is fantastic to hear, Carlos. Thanks for taking the time to share your amazing experience with Mahdi 🎉 -Jade

Rated 5 out of 5 stars

I cannot thank Mahdi enough for…

I cannot thank Mahdi enough for setting up my new phone with such patience and explaining everything to me so patiently and very helpful and reassuring

January 19, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Wonderful customer journey from Cameron…

Wonderful customer journey from Cameron and Karen at the Enfield town shop

January 18, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello AB, thank you for sharing your experience at our Three Enfield store! We appreciate your kind words and recognition of Cameron and Karen’s support. Wishing you a wonderful day 😊 -Suhaas

Rated 5 out of 5 stars

Mahdi at Enfield store

Mahdi at Enfield store. What’s great advisor. Personable, polite, knowledgeable. If you put a Mahdi in each store that would be the best thing 3 could do
Thank you
Pleasure to meet you and we will enjoy the new iPad 👍

January 17, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Natasha, your experience is our priority 🌟. Mahdi’s remarkable expertise and genuine support at our Enfield store made your visit truly special. Your kind words fuel our passion to deliver excellence every day ☺️. Knowing you’ll enjoy your new iPad makes us just as excited 🎊 -Ashifa

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