Three UK - 3Store Enfield Town Reviews 

146
TrustScore 5 out of 5

4.9

Unit 7, Palace Exchange, EN2 6LE Enfield Town, London, GB


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Rated 5 out of 5 stars

Tsolaye today was very helpful and sorted my problem with U switch migration to Three. He also helped with transfer of PAC code and old number transfer.

Company replied

Rated 5 out of 5 stars

Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my... See more

Company replied

Rated 5 out of 5 stars

Marian and Cesar, these two individuals have excellent customer service. They have gone above & beyond, I feel, to assist me with every step of my transaction. Many 🙏🏿 🙏🏿🙏🏿s

Company replied

Rated 5 out of 5 stars

Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Enfield Town

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 7, Palace Exchange, EN2 6LE, Enfield Town, London, United Kingdom

  • 02083637931

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Bernard

Wonderful.
Taha and Shaek were very good

January 16, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for the kind feedback, Bernard 😊. We’re happy to hear Taha and Shaek looked after you so well 👍✨. -Shivam

Rated 5 out of 5 stars

Cameron was very helpful with my…

Cameron was very helpful with my upgrade and new contract

January 15, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That’s fabulous, Mina, you’ve made our day! 🎉 We’re so happy to hear Cameron gave you the support you deserve. Thanks for sharing your experience! 😊 -Manavata

Rated 5 out of 5 stars

Great experience

Zahra was really sweet and helpful, she made the process easy and understandable, especially for my dad.

January 12, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Amazing, Selin! 🎉 That’s fantastic news! Huge kudos to Zahra for going the extra mile to make your experience outstanding. She’ll be delighted to know her efforts truly made a difference. -Neha

Rated 5 out of 5 stars

Zahra was very useful

Zahra was very useful, polite and I felt very comfortable. She’s super sweet.

January 12, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Amazing! It's wonderful to hear that Zahra offered support that was exceptionally delivered. We truly appreciate you taking a moment to share your feedback with us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Karen was very helpful and Klaudia did…

Karen was very helpful and Klaudia did a phone transfer without any problem. I am really happy I went to the store again

January 12, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That’s fantastic, Maria! 🎉 It feels amazing to know Karen and Klaudia were able to sort everything and make the experience smooth. We hope to see you soon! -Afaq

Rated 5 out of 5 stars

Very good service

Very good service

January 5, 2026
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey Catalin, that’s superb! We’re glad everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Monika was amazing

Monika was amazing! So helpful and made the 3 experience incredibly easy and enjoyable. Thank you for your help

December 24, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey Stephanie! 🎉 Awesome to hear! Huge shoutout to Monika for making your experience excellent. Thank you so much for sharing the feedback! ☺️ -Kashish

Rated 5 out of 5 stars

Holly the girl that helps us was…

Holly the girl that helps us was fantastic and very helpful !

December 21, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

As soon as I walked into the stores I…

As soon as I walked into the stores I was greeted with a smile and pleasantries . Very knowledgeable staff and helpful. So happy I was in store

December 17, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for your 5 ⭐ review, Nishan, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Customer service was very good and…

Customer service was very good and helpful answer all my queries happy Customer

December 15, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for your feedback, Semone, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Cossy staffs and received me well

Cossy staffs and received me well. Sorted out my issues in no time. Thanks

December 15, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for the 5* review! We appreciate your feedback and will get this sent to the team. -John

Rated 5 out of 5 stars

This is for Mahdi

I recently purchased a phone on contract from Three Mobile Enfield and had a great experience with MAHDI, he had such a great customer services skills and his expertise in sales were unmatched. He was so knowledgeable about phones and all three products. He was so helpful and provided an excellent and top notch services. He explained the contract in details clearly and mentioned that how many months, I am taking the contract and he added insurance for extra safety and security concerns which really helps. He deeply concerned about three customers and he helped me to choose the best phone for my needs. He was so patient with all my questions and he given me all answers correctly and accurately to ensurethat I have understood everything before finalised my phone.
And he offered me 14 days customer satisfaction opportunity aswell that if you are still not happy with the phone you are most welcome to change or replace.
Thank you Mahdi for your smooth and hassle-free customer services experience. I'd definitely recommend Three Mobile to all my friends and family and make sure for this, that they all will come and visit to Three at Enfield Shopping Mall.

Thank you THREE.CO.UK for your trust and honesty which keeps me with you since 17 years today 🙌

December 7, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for this amazing 5⭐ review, Danish! We’re thrilled that Mahdi at our Enfield store made everything smooth and helpful. Your loyalty over 17 years means the world to us, and we look forward to welcoming you, your friends, and family again soon at Three Enfield. -Veronica

Rated 5 out of 5 stars

Eamon in Enfield store was very…

Eamon in Enfield store was very helpful. Sorted out everything out for me. Very satisfied customer

December 8, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

That's brilliant to hear, Daniel! We're glad that Eamon helped get it all sorted for you :) Thanks for a great review -Scott

Rated 5 out of 5 stars

I really appreciate the help they gave…

I really appreciate the help they gave me. I got a even better deal than i was expecting. Thank you soo much.

December 6, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I really enjoyed talking to the store…

I really enjoyed talking to the store assistant and manager. They really helped us with what needed. Thank you soo much

December 6, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you

November 17, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Magic, we're pleased to hear it, Leon :) Thanks for the 5 stars -Scott

Rated 5 out of 5 stars

Excellent service by sunny and carol in…

Excellent service by sunny and carol in Enfield town branch. Thank you for your wonderful service. Many thanks

November 15, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Holly was super helpful finding us the…

Holly was super helpful finding us the best deal and helping us get set up.

November 15, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

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