Three UK - 3Store Enfield Town Reviews 

146
TrustScore 5 out of 5

4.9

Unit 7, Palace Exchange, EN2 6LE Enfield Town, London, GB


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Rated 5 out of 5 stars

Tsolaye today was very helpful and sorted my problem with U switch migration to Three. He also helped with transfer of PAC code and old number transfer.

Company replied

Rated 5 out of 5 stars

Popped in to Enfield Town branch and met Hollie who was brilliant. She had great knowledge about the deals and phones available for my budget. She also helped me to chose what was best for me and my... See more

Company replied

Rated 5 out of 5 stars

Marian and Cesar, these two individuals have excellent customer service. They have gone above & beyond, I feel, to assist me with every step of my transaction. Many 🙏🏿 🙏🏿🙏🏿s

Company replied

Rated 5 out of 5 stars

Holly at the Enfield Town Three store was absolutely amazing today. From the moment I walked in, she was welcoming, patient, and genuinely helpful. She took the time to explain everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Enfield Town

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 7, Palace Exchange, EN2 6LE, Enfield Town, London, United Kingdom

  • 02083637931

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Monika at 3 Store was extremely helpful…

Monika at 3 Store was extremely helpful today. She went an excursion mile to explain the process and ideas to upgrade to a new iPhone 17 pro max.
Also was able to provide answers to all questions.
Kind Regards

Bonnie

October 10, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hey, Bonnie.

That's amazing. We're glad Monika was able to help so much. Thanks for the support. -Pete

Rated 5 out of 5 stars

Good customer service from Maryan!

Good customer service from Maryan!! So helpful and informative!

October 6, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Thanks for this amazing 5⭐ review, Tr. Well done Maryan 🎉 -Jade

Rated 5 out of 5 stars

Helpful & Knowledgable

The moment I walked in the store and greeted the manager with my problem, he instantly put me on to agent Mahdi. He instantly assessed my account and helped give me clarity with my phone issue. I am slightly older than most customers and Mahdi helped me understand the technology and contract benefits I was under-using!

September 27, 2025
Unprompted review
Three UK - 3Store Enfield Town logo

Reply from Three UK - 3Store Enfield Town

Hello, Terrence.

We're very happy to hear that Mahdi was able to help give clarity in relation to the phone issue, and get things resolved for you. Thank you for taking the time to leave your feedback. -Pete

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