Visited Falkirk Three Store to get assistance with storage problems on mobile phone. Member of staff, Skye, was extremely helpful and professional, taking the time to explain things and provide a solu... See more
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Paul was very welcoming , helped us choose the correct deal that we needed , we still like to go into the shop and speak face to face with someone .paul is very helpful and made us feel comfortable wi... See more
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John the store manager was super helpful today helping me to upgrade my current phone so I receive a better deal for using it abroad on business. He was also very knowledgeable explaining the differen... See more
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We have been dealing with this branch of 3 for over a decade. We have always experienced outstanding service here and would highly recommend this store to other customers. I have promoted this store w... See more
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Company details
About Three UK - 3Store Falkirk
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
72 High Street, FK1 1DD, Falkirk, North, United Kingdom
- 01324634402
4.8
Excellent
60 reviews
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Skye at Falkirk Three Store
Visited Falkirk Three Store to get assistance with storage problems on mobile phone. Member of staff, Skye, was extremely helpful and professional, taking the time to explain things and provide a solution.
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
What a sweet 5-star rating, Thomas! Our staff are truly exceptional, and we’re so happy to know they made everything right for you. Thank you! ☺️ — Three Social Media Team
Skye and Andy were fantastic
Skye and Andy were fantastic, was able to help fix my phone!
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi Romy, thank you for your brilliant feedback. We’re glad to hear that Skye and Andy provided reliable support and got your device sorted smoothly.
– Three Social Media Team
Reply from Three UK - 3Store Falkirk
Thanks for this fantastic 5⭐ review, Steven! We're delighted to hear our team was supportive and attentive in resolving your needs.-Three Social Media Team
Polite ,understanding and knowledgeable…
Polite ,understanding and knowledgeable staff
June 24, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you, Brian! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Amazing help from in store guide
Amazing help from in store guide, made sure i had everything i needed and made the whole process nice and easy
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for sharing this feedback, Faith! We’re thrilled that our colleague made sure you had everything you needed and kept things running smoothly. 😊 -Veronica
Reply from Three UK - 3Store Falkirk
That’s fabulous! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Ayesha
It was quick and the service was very…
It was quick and the service was very good
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Love this, Marian! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ -Ayesha
Help ! ..... ready available
Listened to my request and followed through to get the right result for me
Customer service and staff were excellent.
The server today was Sky
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi Morag 😊
Lovely to hear Sky took such good care of you today.
Listening and following through makes all the difference, and we’re happy it worked out for you.
Really appreciate your kind words! -Ayesha
The staff were all really friendly and…
The staff were all really friendly and knowledgeable. Managed to sort out a new iPad for me quickly.
Thank you so much to Faye, Andy &Paul.
Excellent service
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi there 👋 Thanks for sharing this. The team provided such welcoming vibes and stellar expertise to get this brand new iPad set up with prompt efficiency. Hope the new tablet 💻 is enjoyed completely ✨ -Arvind
Faye and Andy were really helpful and…
Faye and Andy were really helpful and talked me through my options. They sorted out the best deal for a tablet and made sure we had everything we need. We will definitely comeback for future needs:)
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
That’s wonderful to hear, Aneka 🌟 We're thrilled that Faye and Andy shared their prompt expertise to layout your choices clearly and secure a stellar deal on your tablet. Knowing their spot-on care ensures you'll return to us is fantastic, and we look forward to greeting you next time 💙 -Arvind
Reply from Three UK - 3Store Falkirk
Hi James, that’s great to hear. Skye and Andy clearly made a strong impression, and it’s fantastic that they got everything sorted for you so quickly.
The quality of advice here and…
The quality of advice here and expertise is always outstanding. Very dependable service as always. Faye and Leah were great
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi Franklin, thank you for your wonderful feedback! We’re delighted to hear the quality of advice and service stood out, and that Faye and Leah made such a positive impact. Your trust means a lot to us. -Samad
Great Staff
Excellent experience, great staff.
Well worth popping into shop in Falkirk High Street to sort stuff out.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you so much for your lovely feedback, Kaleem! We’re delighted to hear that our team gave you such a wonderful visit. 😊 -Veronica
Great service!
Megan was wonderful in the store, got me everything I needed and was very pleasant!
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi Arif, we’re thrilled Megan delivered exceptional service. Thank you for taking the time to leave us a 5⭐ review. -Maryalex
Reply from Three UK - 3Store Falkirk
Thank you for your review. It's always lovely to read such nice feedback. -Suhaas
All staff were very friendly and…
All staff were very friendly and helpful.
Skye helped us and was very knowledgeable.
Fantastic customer service.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you, Fiona, for sharing such kind words. We’re thrilled to hear that Skye and the team made your visit so positive with their expertise and warm approach. 😇 -Prabhjeet
Friendly helpful service with answers…
Friendly helpful service with answers to most of my questions. Straight forward transaction.
Thank you to Leah in Falkirk.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi there. It is great that you had such a friendly experience and found everything so simple. We are very happy to hear that Leah at our Falkirk store provided such excellent support. -Kishan
Fantastic
Fantastic, knowledgeable staff. Friendly and always willing to help, no matter how small my question. I wouldn't go anywhere else!
Thank you Megan with the assistance of Faye
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for sharing such positive feedback, Nicola. Megan, together with Faye, delivered the level of care and service we strive for, and we’re delighted your experience has made us your first choice. -Ashifa
Really Gud experience….
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Such a kind 5⭐ review, Riyan. We’re delighted to hear you had a great experience with us. Sending you warm wishes for the rest of your day! 🌷 -Ayesha
Skye took her time to explain my…
Skye took her time to explain my contracts and options open to me.
Nice experience today.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for sharing your feedback! It’s great to hear that Skye offered clear guidance and helped you understand everything available to you. -Afaq
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