Visited Falkirk Three Store to get assistance with storage problems on mobile phone. Member of staff, Skye, was extremely helpful and professional, taking the time to explain things and provide a solu... See more
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Paul was very welcoming , helped us choose the correct deal that we needed , we still like to go into the shop and speak face to face with someone .paul is very helpful and made us feel comfortable wi... See more
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John the store manager was super helpful today helping me to upgrade my current phone so I receive a better deal for using it abroad on business. He was also very knowledgeable explaining the differen... See more
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We have been dealing with this branch of 3 for over a decade. We have always experienced outstanding service here and would highly recommend this store to other customers. I have promoted this store w... See more
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Company details
About Three UK - 3Store Falkirk
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
72 High Street, FK1 1DD, Falkirk, North, United Kingdom
- 01324634402
4.8
Excellent
63 reviews
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Fantastic
Fantastic, knowledgeable staff. Friendly and always willing to help, no matter how small my question. I wouldn't go anywhere else!
Thank you Megan with the assistance of Faye
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for sharing such positive feedback, Nicola. Megan, together with Faye, delivered the level of care and service we strive for, and we’re delighted your experience has made us your first choice. -Ashifa
Really Gud experience….
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Such a kind 5⭐ review, Riyan. We’re delighted to hear you had a great experience with us. Sending you warm wishes for the rest of your day! 🌷 -Ayesha
Skye took her time to explain my…
Skye took her time to explain my contracts and options open to me.
Nice experience today.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for sharing your feedback! It’s great to hear that Skye offered clear guidance and helped you understand everything available to you. -Afaq
The Falkirk team was very helpful with…
The Falkirk team was very helpful with fixing my tablet!
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for taking the time to leave your feedback, Nancy! We’re really glad to hear that the Falkirk team got everything sorted for you and ensured your device was back up and running. -Afaq
I was served by Faye today and she was…
I was served by Faye today and she was absolutely amazing and was able to help me in a very timely manner! Terrific work!
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hey Jay, we’re thrilled that Faye made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
Fab knowledge
Fab knowledge, friendly manner and will.make a good customer service agent.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you, Keri. It’s fantastic to hear the combination of strong knowledge and a warm approach stood out to you. Feedback like this really makes our day. 😇 -Prabhjeet
Skye and Paul
Skye and Paul, were awesome in their professionalism and warm rapport. Very happy
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Amazing, James! We’re thrilled Skye and Paul made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Falkirk
Hi Duncan, we’re delighted Megan provided great care and delivered a seamless experience. -Kishan
Very efficient
Very efficient, friendly service from Skye. She increased our requirements and made the process seamless
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hey Fiona, it’s fantastic to hear how Skye made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Leah was brilliant in the store
Leah was brilliant in the store. Will be back for a chat because she was so lovely.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thanks for the review, Caroline! We're thrilled that Leah gave you great service and friendly guidance at the store. ⭐ We can’t wait to welcome you back again! -Neha
Reply from Three UK - 3Store Falkirk
Thank you so much for the amazing 5⭐ review, Iohn. 🌟 We're thrilled to know you’ve consistently had positive experiences with us. Here’s to great things ahead ❤️ -Arvind
Staff were great
Staff were great. Friendly and knowledgeable. Would thoroughly reccomend.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Thank you for sharing this, Gareth. It’s fantastic to hear the team delivered such a positive and reassuring experience. -Manavata
Reply from Three UK - 3Store Falkirk
Hey Ross! Nothing makes us happier than knowing we could brighten your day. Have a fantastic day filled with positivity! 🌼 -Ayesha
Megan was fantastic in the store!
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Jenny, thanks for the love! 😊 Megan was thrilled to help and we’re so glad you had a fantastic time in store. 🎉 -Ayesha
Had handset in I wanted staff very…
Had handset in I wanted staff very friendly and helpful
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hey Andrea, that’s incredible! We’re thrilled our team made your experience go so seamlessly. Thank you for this amazing 5⭐ review! -Veronica
Outstanding service
We have been dealing with this branch of 3 for over a decade. We have always experienced outstanding service here and would highly recommend this store to other customers. I have promoted this store with friends and family also work colleagues. It is rare these days to get such good service. So 3 now have our 3 family contracts for the next 2 years. Thank you.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Aww, Isabella! Thanks a ton for sharing such positive feedback, we’re truly grateful for your recommendation and loyalty over the years. 🤞 It’s fantastic to know our team delivers the service you value most. 🥰 Three family contracts for 3… that’s a triple win! 🎉 -Kashish
Everything was great with Leah in the…
Everything was great with Leah in the store
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hi Rachel, we’re delighted to hear that Leah in our store gave you all the help and support throughout. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Lewis and Leah were great
Lewis and Leah were great, helping two technically illiterate pensioners navigate their new phones! Many thanks!
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hey there! It’s wonderful to hear that Lewis and Leah were so friendly and got everything perfect for you. We truly appreciate you sharing this! ☺️ -Kashish
Megan was brilliant in the store
Megan was brilliant in the store, she got us exactly what we needed.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Wow, Eileen 🌟 This is what we love to hear. Megan delivered an excellent experience and made your store visit seamless. Thank you for sharing this incredible 5 ⭐ review. -Arvind
Staff very friendly and made everything…
Staff very friendly and made everything we wanted done so easy. We were served by Leah and also Paul made sure everything was ok . Amazing service
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Falkirk
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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