Three UK - 3Store Falkirk Reviews 

63
TrustScore 5 out of 5

4.8

72 High Street, FK1 1DD Falkirk, North, GB


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Rated 5 out of 5 stars

Visited Falkirk Three Store to get assistance with storage problems on mobile phone. Member of staff, Skye, was extremely helpful and professional, taking the time to explain things and provide a solu... See more

Company replied

Rated 5 out of 5 stars

Paul was very welcoming , helped us choose the correct deal that we needed , we still like to go into the shop and speak face to face with someone .paul is very helpful and made us feel comfortable wi... See more

Company replied

Rated 5 out of 5 stars

John the store manager was super helpful today helping me to upgrade my current phone so I receive a better deal for using it abroad on business. He was also very knowledgeable explaining the differen... See more

Company replied

Rated 5 out of 5 stars

We have been dealing with this branch of 3 for over a decade. We have always experienced outstanding service here and would highly recommend this store to other customers. I have promoted this store w... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Falkirk

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 72 High Street, FK1 1DD, Falkirk, North, United Kingdom

  • 01324634402

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service by Paul

Excellent Customer Service by Paul, very helpful, informative and patient with all my questions.

November 6, 2025
Unprompted review
Three UK - 3Store Falkirk logo

Reply from Three UK - 3Store Falkirk

We're happy Paul was able to take his time and help you with your transaction, Karen. Thank you for sharing :) -Scott

Rated 5 out of 5 stars

Helpful

Very helpful as im not too good with phones excellent service

November 4, 2025
Unprompted review
Three UK - 3Store Falkirk logo

Reply from Three UK - 3Store Falkirk

Thank you for that, Leah, that means a lot. If you ever do have a question about your device don't be afraid to get in touch and we'll answer it or point you in the direction of whoever can. We love to help :) -Scott

Rated 5 out of 5 stars

Very helpful great service

Very helpful great service

November 5, 2025
Unprompted review
Three UK - 3Store Falkirk logo

Reply from Three UK - 3Store Falkirk

Thanks for this amazing 5⭐ review, Tracey. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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