I walked in knowing absolutely nothing about phones and expecting to be there for hours. Jono greeted me straight away, explained everything in plain English, and somehow managed to find me a deal t... See more
Company replied
Location
Switch locationUnit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD Fareham, South, GB
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See what reviewers are saying
Johnathan was absolutely amazing - I wasn't expecting to walk out of the store with a new phone but I'm very pleased with my new S26 ultra! He was efficient and knowledgeable, and I appreciated being... See more
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Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me ch... See more
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The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable a... See more
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Company details
About Three UK - 3Store Fareham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD, Fareham, South, United Kingdom
- 01329289686
4.8
Excellent
54 reviews
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I was happy with today’s service
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi John, thanks for taking a moment to leave a review 😊 It’s great to hear everything went well during your visit. -Shivam
Really good service.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Woohoo 🎉 Thrilled to hear you had a fantastic experience 🚀 Thanks so much for the glowing 5⭐ review, Kevin. -Arvind
The staff who served me going above and…
The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable about her field of expertise in her role.
The only thing really that could be improved I think in my opinion for the store would be to have a few extra charging stations as when I looked there was only one . I think it would be handy in peak times for customers whilst they’re waiting patiently .
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
We appreciate you sharing your feedback about the store, Jonathan. We’re thrilled that our team got everything sorted so smoothly for you. Thank you for the 4⭐ rating. We’ll keep working to make your next experience even better. -Afaq
Chris was amazing and made me feel safe…
Chris was amazing and made me feel safe in my choices. Very happy with my purchase today
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Thank you for taking the time to share your thoughts, Michaela. We’re really pleased to hear that Chris helped you feel confident throughout your visit and that you left happy with your new purchase. -Afaq
Very polite staff
Very polite staff, had help from Beth today. She was very kind and gave great advice and very good explanations on what to do with getting a new contract. Jonathan also helped my parents with getting new phones and was equally as polite as beth. Very good experience today.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Jayce, thanks for sharing this. Great to hear Beth supported you so well with your new contract, and that Jonathan gave your parents the same positive experience. -Kishan
Visited the store and had great…
Visited the store and had great service. Felt looked after and listened to. Dont get that at every phone shop. Thank you
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
It means the world to us that you felt attended to and valued, James. Thank you for this amazing review -Scott
Great Service
The team were brilliant helping my Mum with her issue, never made her feel silly or talked down to. Sorted it quickly and easily, thank you.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hey Lucy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent service from everyone always…
Excellent service from everyone always very pleased.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hey Kenneth, that’s superb! We’re glad that our team made sure everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica
Welcoming experience
Welcoming experience, it is always welcoming when I come into the store. Today was excellent, Daniel was supportive and had a clear understanding of our issues.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Jean, thank you for sharing such uplifting feedback. Hearing that each visit leaves you feeling valued means the world to us, and we’re thrilled that Daniel provided such attentive guidance with real clarity. Your message brings a genuine boost to our team. -Manavata
Jonathan was extremely helpful
Jonathan was extremely helpful, I joined from O2 and got a significantly better deal than the one I was on.
Would definitely recommend Three in Fareham
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Beth at the fareham store was lovely…
Beth at the fareham store was lovely and very patient, she explained everything so I could understand easily.
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Thanks for your feedback, Abigail, and it's lovely to hear that you enjoyed great customer service from Beth during your store visit. We appreciate you taking the time to share this with us. -Michael
Beth was very kind and patient and…
Beth was very kind and patient and helped me with my enquiry
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Sue. We’re thrilled to hear how Beth’s thoughtful approach made your enquiry feel straightforward and reassuring. Feedback like this really makes our day. ☺️ -Prabhjeet
Chris was really helpful and helped me…
Chris was really helpful and helped me find the perfect phone plan. Highly recommend 👌
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Alice, thank you for taking the time to share your thoughts. It’s wonderful to hear that Chris brought such great energy and helped you secure a plan that suits you well. Wishing you a fantastic day. -Afaq
Very good all sorted
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Margaret, that’s amazing news. We’re absolutely thrilled everything has come together perfectly for you. -Manavata
Beth and Chris were super helpful with…
Beth and Chris were super helpful with helping me sort out my new phone, I would highly recommend paying them a visit if you need help :)
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
That’s amazing to hear, Ellie! Beth and Chris will be buzzing when they see this. We love making sure your new phone is ready to enjoy from the moment you walk out. Thanks for the awesome 5⭐ love! -Ayesha
Reply from Three UK - 3Store Fareham
Hey Phil, that's excellent! 🎉Your words shine with brilliance and joy. Thank you for the 5 ⭐ love. -Ashifa
I always get good service in the…
I always get good service in the Fareham branch but Jonathan was extra helpful and polite
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Claire, we really appreciate hearing that Jonathan provided the patient and caring support you needed during your visit to our Fareham branch. Thank you for sharing your experience with us 💛 -Arvind
Absolutely pleased with the service i…
Absolutely pleased with the service i get in my Fareham store.At aged 85 i sometimes struggle to understand todays mobiles ,and I am always treated with respect here.Thankyou Beth.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Doris, it’s lovely to hear about your visit to the Fareham store. We're so glad Beth was patient and made sure you felt respected, as we always want our shops to be welcoming for everyone. Thank you for taking the time to share this with us. -Kishan
Sorted out our problem first visit
Managed to sort out our problem first visit, after months of visiting a different three store and it not being sorted. Excellent!
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very helpful
Very helpful. Excellent customer service. Sorted out new deals for me and new phone . Great work Beth!
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Ali, we’re thrilled Beth was able to help and ensure you had a positive experience with us. -Shivam
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