I walked in knowing absolutely nothing about phones and expecting to be there for hours. Jono greeted me straight away, explained everything in plain English, and somehow managed to find me a deal t... See more
Company replied
Location
Switch locationUnit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD Fareham, South, GB
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See what reviewers are saying
Johnathan was absolutely amazing - I wasn't expecting to walk out of the store with a new phone but I'm very pleased with my new S26 ultra! He was efficient and knowledgeable, and I appreciated being... See more
Company replied
Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me ch... See more
Company replied
The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable a... See more
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Company details
About Three UK - 3Store Fareham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD, Fareham, South, United Kingdom
- 01329289686
4.8
Excellent
54 reviews
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The staff were really lovely and talked…
The staff were really lovely and talked me through the process very clearly.
Special shout out to Jonathan.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Wow, Annabelle! 🎉 That’s awesome! A big cheer for our team and Jonathan for going above and beyond to make your experience exceptional. Thank you so much for the 5⭐ review! -Neha
CHRIS was very helpful
CHRIS was very helpful, sold me up on a iphone and ipad when i threatened to leave for a tesco bundle ;) Very helpful, friendly and even put my screen protector in for me!!
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Fareham
Thanks for this fantastic 5⭐ review, Lee! Appreciated 😊 -Jade
Very patient and helpfull
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
We're pleased that you were able to take your time and get the help you required, Bill :) Thanks for a brilliant review -Scott
The man in the shop helped me transfer…
The man in the shop helped me transfer all of my information from my old phone to my new phone that I brought from somewhere else. When ever I go into this shop they always help me.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Hi John, we’re delighted your store visit went smoothly. Thanks for your wonderful feedback! -Suhaas
Contract renewal
I rang the shop to say my contract was ending but was confused what to do, they said no problem come to the shop and we will sort it out. Nothing was too much trouble, I'm 82 and I must say I was so thankful for the friendly service
Jim Tomlinson
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Three fareham branch
I purchased a new iPhone 17 Pro Max and Jonathan was extremely helpful and kind throughout the process. I would highly recommend asking for his assistance if you’re visiting the Fareham branch
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Hey Melissa, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
I had an amazing experience from start…
I had an amazing experience from start to finish with Jonathan in fareham. The service was fast, friendly, and genuinely went above and beyond my expectations. Everything was handled professionally, communication was spot-on, and the whole process felt smooth and stress-free.
It’s rare to find a company that truly cares about its customers, but these guys nailed it. I’m extremely impressed and honestly couldn’t be happier with the results.
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Thanks for this fantastic 5⭐ review, Billy. We really appreciate you taking the time to send this over! Well done Jonathan 👏 -Jade
Good appreciation of our requirements…
Good appreciation of our requirements and open to discussion. Staff were polite and keen to help
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Hi.
Thanks! Your review is really appreciated. -Pete
Jonathan was incredibly helpful and…
Jonathan was incredibly helpful and very well knowledgeable. Brilliant service, definitely recommend going in store
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Transfer a SIMWe saw BetFareham today…
We saw Beth at Three in Fareham today to transfer a SIM card to another IPhone and received absolutely brilliant service. Thank you very much Three!
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Thanks for your feedback, Janet, and it's lovely to hear that you enjoyed great customer service from Beth during your store visit. We're pleased to learn that your transfer went smoothly and appreciate you taking the time to share this with us. -Michael
Always very helpful and friendly.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
Thanks for this amazing 5⭐ review, Mrs Swain. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Fareham
Brilliant, Polly. We're glad to have you with us :) -Scott
Helpful and knowledgeable team
Helpful and knowledgeable team, very polite and professional
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Fareham
That's very kind, Lisa. We're grateful for your 5 star review :) -Scott
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