Three UK - 3Store Farnborough Reviews 

83
TrustScore 5 out of 5

4.9

Unit 1, 39 Princes Mead, GU14 6YA Farnborough, South, GB


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Rated 5 out of 5 stars

Excellent service Replaced my old iPhone SE with a new iPhone 17 E which I bought outright at a competitive price in their Farnborough store I was dealt with quickly by a very polite and helpful y... See more

Company replied

Rated 5 out of 5 stars

James served me and was very good, he was aimed at saving me money where he could. It was one of the better experiences I have had with Three and I left very happy with the support received. Thank... See more

Company replied

Rated 5 out of 5 stars

James from the Farnborough store was amazing, great customer service, friendly, went through everything step by step, found the best deal and phone for myself and daughter. Went over and above to make... See more

Company replied

Rated 5 out of 5 stars

Callam was very helpful, he showed me the best prices and was very helpful with the options I had. I now have a phone and a tablet and insurance for the same price I'm paying now. Very helpful and kin... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Farnborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 1, 39 Princes Mead, GU14 6YA, Farnborough, South, United Kingdom

  • 01252522995

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

Very patient and friendly staff :)

Very patient and friendly staff :)

March 7, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi Sam, it’s good to hear the team took the time to make your experience a welcoming one. -Kishan

Rated 5 out of 5 stars

Super service in store from the staff…

Super service in store from the staff Darshan and his colleagues, both really helped get to decision regarding my broadband and managed to get great deal. Best deals in the phone market for sure !

March 7, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hey Dan! 🎉 That’s awesome to hear! A huge shoutout to Darshan and our team for making your experience excellent. Congratulations on your new deal, and thank you so much for sharing your feedback! 🥰 -Kashish

Rated 5 out of 5 stars

Aman is great

Aman made the whole experience quick and painless with the best deal with loads of added extras and support. Really knows his stuff

March 6, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Thank you, Maisie! We’re delighted that Aman made the whole process easy and helped you walk away with a deal full of extras and support. Your feedback means a lot. :) -Ayesha

Rated 5 out of 5 stars

I was attended by Fran & found her very…

I was attended by Fran & found her very helpful & efficient in sorting out my problem. 🌟

March 6, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi there 👋 Thank you so much for sharing your experience. We’re delighted to hear that Fran looked after you so well and made sure everything was sorted just the way you needed 💛 Here's to many more happy moments 🥰 -Arvind

Rated 5 out of 5 stars

The staff member aman served me very…

The staff member aman served me very nicely and was very knowledgeable with products and services. He took his time explaining everything thoroughly.

February 28, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Devi! Thank you for sharing this! It's wonderful to hear how clearly Aman guided you through everything and made sure you had all the information you needed. Wishing you a wonderful day! -Afaq

Rated 5 out of 5 stars

Aman went through all the deal with me…

Aman went through all the deal with me patiently and figured out the most suitable one. Looked at all my contracts and helped me give information on them.

February 28, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Wow, what fantastic feedback, Cham! Aman really went the extra mile to walk you through every deal and contract. We’re thrilled he could make things clear and easy for you. 🎉 -Veronica

Rated 5 out of 5 stars

Aman was very knowledgeable and offered…

Aman was very knowledgeable and offered me very good deals.

February 24, 2026
Unprompted review
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Reply from Three UK - 3Store Farnborough

Rom, it's fantastic to hear you had such a standout experience with Aman and walked away with a deal you're really happy with. Have an amazing day ahead! -Afaq

Rated 5 out of 5 stars

James and Dashan was great

James and Dashan was great. Saved me 50% of my bill, great experience in store and great deals!!

February 9, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Thanks for your review, Nigel! Wonderful to know James and Dashan provided excellent support and helped you save so much. ⭐😊 -Veronica

Rated 5 out of 5 stars

Terrific service from Darshan

Terrific service from Darshan, very warm friendly approach, helpful to the max.

February 8, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi Santa! 🎉 It’s brilliant to hear that Darshan looked after you so well. We're glad his welcoming attitude and helpfulness made your experience a positive one. -Kishan

Rated 5 out of 5 stars

Great experience with dashan

Great experience with dashan, really helpful and attentive with my query in store. Managed to save money on my bill

February 5, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi Kesh, 😊 It’s fantastic to know that Dashan provided excellent support in store and helped you secure savings on your bill 💰✨. -Shivam

Rated 5 out of 5 stars

James was great

James was great and took the time to listen to what we needed, improve our current contracts and still save me a little bit of money ⭐️

February 1, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Amazing customer service

The customer service has been extremely brilliant, I have been dealing with Fran.
She has been amazing and extremely helpful.
She is very knowledgeable and has helped with wvery step of the process.

January 31, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Thanks for your review, Daniel . We’re so pleased Fran could assist you with professionalism and care, guiding you through each stage effortlessly ⭐🤝. -Shivam

Rated 5 out of 5 stars

Wonderful experience today in the store…

Wonderful experience today in the store with Darshan. Went to check my phones issue, got dealt and resolved instantly and also a banging renewal price. Very professional quick service too.

January 31, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi Rat, thanks so much for sharing your experience 🎯 Great to hear Darshan handled everything quickly, helped you secure a strong renewal deal and made your visit pleasant. -Arvind

Rated 5 out of 5 stars

Darshan was very helpful and…

Darshan was very helpful and professional with a friendly confident manner. Highly recommended

January 29, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Bravo, Michael! 🎊 We’re happy to hear that Darshan made the experience fantastic for you. Thanks for the awesome 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

January 20, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi Dammar, your 5⭐ review really made us smile. We’re super happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha

Rated 5 out of 5 stars

Really helpful staff and friendly.

I came in asking about how long was left on my phone left to pay and the guy was super helpful and said that I could upgrade today and helped with the whole process.

January 10, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Fantastic service

Fantastic service

January 9, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Upgrade

Aman the staff member was helpful in my upgrade.

January 8, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hi Yem, thanks so much for the amazing 5 ⭐️ review! We’re thrilled that Aman made your experience smooth. Have a great day! -Manavata

Rated 5 out of 5 stars

Aman was very helpful in helping me…

Aman was very helpful in helping me solve the problems on my phone. Thank you.

January 8, 2026
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Happy to know that Aman was able to make your phone troubles disappear with ease. Thank you for trusting us, Harka! 😇 -Ayesha

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