Excellent service Replaced my old iPhone SE with a new iPhone 17 E which I bought outright at a competitive price in their Farnborough store I was dealt with quickly by a very polite and helpful y... See more
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James served me and was very good, he was aimed at saving me money where he could. It was one of the better experiences I have had with Three and I left very happy with the support received. Thank... See more
Company replied
James from the Farnborough store was amazing, great customer service, friendly, went through everything step by step, found the best deal and phone for myself and daughter. Went over and above to make... See more
Company replied
Callam was very helpful, he showed me the best prices and was very helpful with the options I had. I now have a phone and a tablet and insurance for the same price I'm paying now. Very helpful and kin... See more
Company replied
Company details
About Three UK - 3Store Farnborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1, 39 Princes Mead, GU14 6YA, Farnborough, South, United Kingdom
- 01252522995
4.9
Excellent
83 reviews
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Kind and understanding -brilliant service
Kind and understanding. A friendly and knowledgeable guy.
Superb service and a new contract because of his help.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Lovely to read your review, Charles 🎉 We’re so pleased our colleague provided the right guidance and supported you in securing a new contract 🎊 -Shivam
Fran from tree mobile farnborough vas…
Fran from tree mobile farnborough vas very helpful
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Patient Staff
The staff were very helpful and patient whilst assisting with two phone upgrades
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
That’s fabulous, Molly! 🎉 We’re glad our team was able to sort everything out and make the experience remarkable. Your feedback means a lot to us. -Manavata
Aman the customer advisor was very…
Aman the customer advisor was very knowledgeable and helped me make the correct choices for my needs. The whole process was seamless and fairly quick. Well done Aman
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hey Randeep, that’s marvelous! A big shoutout to Aman for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Really helpful staff
Really helpful staff ( both the manager & assistant manager on two different days). Walked me through everything & was less painful than I was expecting. Would recommend the store as the staff were great.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hey Nathan, thank you for taking the time to leave a 5 ⭐ review. It’s wonderful to hear our team provided a seamless experience at the store. -Manavata
Reply from Three UK - 3Store Farnborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Farnborough
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful staff and very…
Very helpful staff and very friendly....extremely accommodating
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi.
Thanks! Your review is really appreciated. -Pete
Excellent service from Fran and Cerys
Excellent service from Fran and Cerys. Highly recommended. 👍
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Lost my SIM card
Lost my SIM card, Amman in the Farnbrough store helped me with a new one before I flew abroad!
Quickest service ever!
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Wonderful, we're glad that Amman got you connected again :) Thank you for a great review -Scott
James the store manager at three store…
James the store manager at three store farnborough princes mead is very helpful and explains every details very simple and clear. His collegue cerys who assisted us first was helpful aswell. They serves us verywell
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with James. I'm sure they'll be thrilled to see this -Maxine
Quick
Quick, friendly and knowledgeble , smooth transition from previous supplier.
served by Ahyan
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Farnborough
Brilliant, Nadine, thank you for the great review :) -Scott
James in the Farnborough store was…
James in the Farnborough store was great at securing a better deal for me as I was overpaying each month unintentionally. Thanks so much!
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Thanks for this amazing 5⭐ review, Billie. We really do appreciate you taking the time to send this over! Great work James 🎉 -Jade
Great service always in this store
Great service always in this store, great team, great company.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fran was a highly professional and…
Fran was a highly professional and likeable lady who gave us excellent advice in a language we could understand.She fixed the scam pop-up problem with Margery's phone and also saved us both on cost of our contract .We know where we're going next time we have a Three phone problem!
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Aman was really helpful and informative
Aman was really helpful and informative
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Farnborough
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Farnborough
Thanks for your feedback, Alister, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Farnborough
That's amazing to hear! -Maxine
Reply from Three UK - 3Store Farnborough
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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