Three UK - 3Store Farnborough Reviews 

83
TrustScore 5 out of 5

4.9

Unit 1, 39 Princes Mead, GU14 6YA Farnborough, South, GB


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Rated 5 out of 5 stars

Excellent service Replaced my old iPhone SE with a new iPhone 17 E which I bought outright at a competitive price in their Farnborough store I was dealt with quickly by a very polite and helpful y... See more

Company replied

Rated 5 out of 5 stars

James served me and was very good, he was aimed at saving me money where he could. It was one of the better experiences I have had with Three and I left very happy with the support received. Thank... See more

Company replied

Rated 5 out of 5 stars

James from the Farnborough store was amazing, great customer service, friendly, went through everything step by step, found the best deal and phone for myself and daughter. Went over and above to make... See more

Company replied

Rated 5 out of 5 stars

Callam was very helpful, he showed me the best prices and was very helpful with the options I had. I now have a phone and a tablet and insurance for the same price I'm paying now. Very helpful and kin... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Farnborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 1, 39 Princes Mead, GU14 6YA, Farnborough, South, United Kingdom

  • 01252522995

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

Great!!

Very good service from aman and Darsham. Always good service in this store

Thank you

October 28, 2025
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Darsham at the store. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Came in to get my phone looked at and…

Came in to get my phone looked at and got helped by young man he was very helpful.

October 27, 2025
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Thanks for this amazing 5⭐review, Amber. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Came in to get money off my bill as…

Came in to get money off my bill as part of my contract had expired. It was quick and easy. Seamless pleasant experience.

October 24, 2025
Unprompted review
Three UK - 3Store Farnborough logo

Reply from Three UK - 3Store Farnborough

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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