Three store in Fort Kinnaird were excellent. Big thanks to Riley and Kevin. Cheers for assistance and products today.
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Reilly and Kevin were very helpful and friendly. Excellent customer service and provide me with product knowledge. I came in to collect my broadband and left with a phone contract. Thank you!
Company replied
Excellent service from the second we walked in the door , from Kevin taking details , sorting contract etc , to handing over to Reilly to complete the deal , both great guys , been with 3 all my years... See more
Company replied
Staff helped immensely very helpful kind & not over bearing and saved money on broadband that I didn't think I could get anywhere especially three. They also helped my friend too,so both happy, plus... See more
Company replied
Company details
About Three UK - 3Store Fort Kinnaird
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 7B Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, North, United Kingdom
- 01316573316
4.8
Excellent
82 reviews
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Briadband - Very attentive and answered all…
Very attentive and answered all questions politely
October 19, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello Craig, it's great to know our team could answer your questions and make things clear for you. Thank you for your 5 ⭐ review. - Three Social Media Team
Three store in Fort Kinnaird were…
Three store in Fort Kinnaird were excellent. Big thanks to Riley and Kevin. Cheers for assistance and products today.
October 19, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
What a fantastic 5⭐ review, Darren! 🌟 We're delighted to hear that Riley and Kevin at our Fort Kinnaird store provided outstanding service and guided you through your options with great care 👏. Thank you for taking the time to share your kind words and support. 😊 - Three Social Media team.
Very good customer service
Very good customer service , polite and explained everything well
October 7, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hi Gemma, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 -Three Social Media Team
Reilly and Kevin were very helpful and…
Reilly and Kevin were very helpful and friendly. Excellent customer service and provide me with product knowledge. I came in to collect my broadband and left with a phone contract. Thank you!
October 5, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hi Melanie, thank you for sharing your experience. We're delighted to hear Reilly and Kevin provided helpful guidance and made such a positive impression, helping you find a solution that suited your needs.— Three Social Media Team
Reply from Three UK - 3Store Fort Kinnaird
Hi Mr Jilla, we truly appreciate your kind words about Armand. Thanks for taking the time to leave this 5 ⭐ review. - Three Social Media Team
Reply from Three UK - 3Store Fort Kinnaird
That’s awesome to hear! 🎉 Donna, we’re so happy you received such great help from us. Thank you for your kind words! ☺️ - Three Social Media Team
Very helpful indeed and great service…
Very helpful indeed and great service as always. Thank Kevin andJamal
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hey Anna, thank you for the fantastic 5⭐ review! 🌟 It's wonderful to know that Kevin and Jamal made such a great impression.-Three Social Media Team
Reply from Three UK - 3Store Fort Kinnaird
Hi Marcus, thanks for taking the time to leave a review. We're glad you had a smooth experience and received such friendly support.— Three Social Media Team
Just amazing!
Super friendly and so easy to deal with! Wouldn’t go anywhere else for any of our tech needs☺️
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Oh wow, Jade! Thank you for sharing your thoughts about our team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Jamal and Kevin were absolutely…
Jamal and Kevin were absolutely amazing. They understood the problem we had and gave us an immediate solution!
August 30, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hi James, thank you for your review. We're delighted to know Jamal and Kevin provided prompt support and helped bring matters to a positive outcome. Thank you for taking the time to share your feedback.
Three Social Media Team
Im very happy with that wonderful…
Im very happy with that wonderful Seller in 3 store, Mr. Sirinder. Assistent Menager, the best service, That very very helpful Person, Im so happy with His help, very good expirience for me and I will bring my family and my friends to 3 Shop for new phone.Thank you very much
August 24, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hi there, we’re delighted you had such a positive experience with Mr. Sirinder. The care and guidance you received clearly made your visit special, and we’re pleased to know you’d feel happy sharing your experience with your family and friends. — Three Social Media Team
Sirinder and Tamati fantastic customer…
Sirinder and Tamati fantastic customer service, even though I wasn't a 3 customer. I had dreadful issues with my phone which they sorted. I would highly recommend these guys.
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello Tina, we’re delighted the support you received from Sirinder and Tamati made your visit so smooth. - Three Social Media Team
He is good helpful ,
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hi there, thanks for the glowing 5⭐ love. We are glad to know that you have been provided with exceptional assistance throughout.
– Three Social Media Team
Very good service from Sirinder and…
Very good service from Sirinder and Jamal
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hey Sean, we’re delighted to hear that Sirinder and Jamal made your experience such a positive one. Thank you for the feedback! 😊
-Three Social Media Team.
Reply from Three UK - 3Store Fort Kinnaird
Vikki, your amazing 5⭐ review means a lot to us. It’s great to know the team made things simple and you left with everything you were looking for.
— Three Social Media Team
the staff were lovely and very helpful…
the staff were lovely and very helpful with helping set up my first contract
August 2, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
We're so glad to hear our team worked their magic, Jenna :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team
Great service
Was served quickly by a polite knowledgable member of staff. Quick and efficient service, did not go over my budget and loving my new phone.
July 31, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Thank you for sharing your experience, June. We’re pleased to know our team made everything straightforward and kept things within your expectations. Enjoy your new device! 😊
-Three Social Media Team.
Great customer service they always go…
Great customer service they always go that extra mile to sort things out for you love ❤️ this Edinburgh store wouldn't go anywhere else 😀 x
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello there, it's lovely to hear the Edinburgh team continually goes further to make every visit feel easy and welcoming. - Three Social Media Team
Jamal help me out Great very helpful &…
Jamal help me out Great very helpful & answered all my Questions..
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello Derek, we're happy to know Jamal guided you clearly. Thank you for the 5 ⭐ review. – Three Social Media Team
Jamal and Kevin were awesome and Soo…
Jamal and Kevin were awesome and Soo helpful,too all my stress away and solved my problem that had been on going with three online for months
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello Mark, it’s great to hear Jamal and Kevin made things clear and resolved the issue. We appreciate your feedback – Three Social Media Team
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