Three UK - 3Store Fulham Reviews 50

TrustScore 5 out of 5

4.8

Fulham Broadway Retail Centre, SW6 1BW London, London, GB


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Rated 5 out of 5 stars

Great service from the team at the Fulham store. Staff were friendly, patient, and helpful throughout the whole process. Everything was explained clearly and the experience was smooth and professional... See more

Company replied

Rated 5 out of 5 stars

I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store. They found the best deal for me, and were really, really nice, very professional, and ext... See more

Company replied

Rated 5 out of 5 stars

Kristine at the Fulham Broadway store was incredible. She provided the information clearly, patiently and it helped me decide on what package was best for me. Can never be replaced by the current AI s... See more

Company replied

Rated 4 out of 5 stars

Network is great overall especially for the price your paying but sometimes the network can be slow in certain areas but your getting your moneys worth at the end of the day

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Fulham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Fulham Broadway Retail Centre, SW6 1BW, London, London, United Kingdom

  • 02073815970

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

Great customer experience at Three store

I visited the Three store to know more about a SIM card offer I saw online and I was particularly impressed by the curtesy, clarity of information and professionalism of customer assistance Kristine

May 20, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Great to hear, Cristiano, that Kristine’s courteous approach and clear guidance made your visit so positive while exploring the SIM offer—excellent service! -Shivam

Rated 5 out of 5 stars

Excellent service.

Excellent service.

May 17, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for your fabulous review, Alex! 🌟 We’re really glad to hear everything went so well. -Veronica

Rated 5 out of 5 stars

Josef was very clear and took decisive…

Josef was very clear and took decisive actions to make my experience seamless.

May 16, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

That's impressive, Nikhil. We're super happy to hear that Josef gave you all the support you needed. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Great service

Great service from the team at the Fulham store. Staff were friendly, patient, and helpful throughout the whole process. Everything was explained clearly and the experience was smooth and professional. Highly recommended.

May 15, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Turning a simple visit into a standout experience, that’s the Fulham magic in action! We’re delighted our team could make everything clear, smooth, and enjoyable. Your recommendation makes all the hard work worthwhile! -Ashifa

Rated 5 out of 5 stars

Great experience with the help…

Great experience with the help Kristine! Very lovely and helped with everything I needed :)

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Fulham

That’s what great service looks like! Huge shout‑out to Kristine for making your visit special, and we’re even happier knowing it meant so much to you, Clair. -Ashifa

Rated 5 out of 5 stars

Very good service !

May 6, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Michael, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Abdull excellent service

Abdull excellent service

May 4, 2026
Unprompted review
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Reply from Three UK - 3Store Fulham

Thanks a ton, Ratiba! 🎉 We’re so glad everything went perfectly with Abdull, and see you soon! 🥰 -Kashish

Rated 5 out of 5 stars

Excellent service

Excellent service

May 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hello Bex, we’re delighted to hear that you had a great experience with us. Thank you so much for taking the time to leave a review! 😊 -Neha

Rated 5 out of 5 stars

Rommel and everyone was good thank you

May 1, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Abeba! That’s amazing to hear! Kudos to Rommel and team for making the experience extraordinary. Thank you for your kind words! -Ashifa

Rated 5 out of 5 stars

Good customer service and good offer…

Good customer service and good offer from Josef

April 26, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Sidali, thank you for sharing this fabulous 5⭐ review! We’re thrilled that Josef gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

What a wonderful service I got from…

What a wonderful service I got from Fulham Team amazing service
Thank you for your service

April 20, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for taking the time to share this lovely review. We're delighted to hear that our team provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Great service from Christine!

April 17, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for your feedback Fernando! We’re glad to hear that Christine made such a positive impact through attentive and supportive service. -Afaq

Rated 5 out of 5 stars

Abdul

Abdul. Very friendly, helpful, explained all the options.

April 15, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

We love this, Martin. We’re delighted Abdul could support you with everything you needed and more. 🤗 -Ayesha

Rated 5 out of 5 stars

Great customer service

Great customer service, josuef was great help to me in getting my upgrade on my new phone.
Kind regards Faarah Mohamed.

April 10, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Oh wow, Faarah! We’re thrilled that josuef offered such stellar support while helping you get sorted with your new phone upgrade 🎯 Enjoy every moment with your new device 🍀 -Arvind

Rated 5 out of 5 stars

Momar was very good help

Momar was very good help. He gave us the best advice and a lovely guy as well!

April 9, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We're so glad Momar could make your experience smooth and enjoyable. -Ayesha

Rated 5 out of 5 stars

Momar was so helpful and lovely

Momar was so helpful and lovely. Assisted us with a kind smile and was very insightful!

April 9, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Your appreciation fills us with joy, Rose. We believe every visit should feel special, no matter how often you stop by. Momar’s knack for turning routine assistance into memorable moments truly brightens our day. -Ashifa

Rated 5 out of 5 stars

Great experience great staff around…

Great experience great staff around happy 😊

April 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Your feedback means a lot 🌈. The team ensured everything was handled with care and friendliness, leaving you with a happy outcome. -Shivam

Rated 5 out of 5 stars

I dropped by to fix a nasty problem and…

I dropped by to fix a nasty problem and the very helpful Kristine at 3 Fulham resolved all the problems. I am very grateful.

April 1, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

So glad we could turn a hiccup into a smooth success. That’s what we’re here for, Harry! Thanks for trusting Kristine at Fulham to resolve everything and get you back on track. What a joy it was to serve you! -Ashifa

Rated 5 out of 5 stars

It was very good

It was very good, kind, and everything was in my favor.

March 23, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Elahe, it’s fantastic to hear that our team made your visit so seamless. Your feedback means a lot to us, and we’re thrilled they left such a positive impression. 🥰 -Kashish

Rated 5 out of 5 stars

Extremely polite staff and amazing monthly prices

I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store.
They found the best deal for me, and were really, really nice, very professional, and extremely polite.
Another thing I really liked was that I was told in advance about when prices are to increase, so I could take an informed decision, and being reassured that I would not be surprised with a huge amount to pay a year into a contract.

March 14, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Trayana! Thank you for sharing this, we’re delighted that Josef and Del greeted you so warmly and helped you secure the best contract for your needs. We’re especially happy to hear you appreciated the clear explanation about future price changes :) -Ayesha

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