I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store. They found the best deal for me, and were really, really nice, very professional, and ext... See more
Company replied
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I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store. They found the best deal for me, and were really, really nice, very professional, and ext... See more
Company replied
I received an email with a broadband offer but couldn't take it due to an issue with my account. I visited the store in Fulham, where Abdul quickly identified the problem, corrected my account details... See more
Company replied
Network is great overall especially for the price your paying but sometimes the network can be slow in certain areas but your getting your moneys worth at the end of the day
Company replied
Kristine at the Fulham Broadway store was incredible. She provided the information clearly, patiently and it helped me decide on what package was best for me. Can never be replaced by the current AI s... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Fulham Broadway Retail Centre, SW6 1BW, London, London, United Kingdom
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Top Service from Kristine, knowledgeable and professional.

Reply from Three UK - 3Store Fulham
Kristine at the Fulham Broadway store was incredible. She provided the information clearly, patiently and it helped me decide on what package was best for me. Can never be replaced by the current AI solutions!

Reply from Three UK - 3Store Fulham
Josef in the Fulham store was great - came in, left with 5G broadband in less than 30 mins. They sent it all up in store so all I had to do is plug it in at home.
Maybe I’m old school? I preferred going in and getting it sorted same day rather than doing it online and waiting for logistics.

Reply from Three UK - 3Store Fulham
Amazing service. Great patience and found an amazing deal. Momar set everything up for me

Reply from Three UK - 3Store Fulham
Josef was very helpful and friendly and the phone and service is great. I recommend the company three to anybody looking for a great service

Reply from Three UK - 3Store Fulham
Josef was really helpful and arranged my new contract while explaining everything. Three is great.

Reply from Three UK - 3Store Fulham
Momar was exceptional! Great customer service looking after me and my mum. Extremely friendly made us both feel very comfortable!

Reply from Three UK - 3Store Fulham
Excellent service, quick and easy with Joseph he was very helpful. Highly recommend!

Reply from Three UK - 3Store Fulham
I was treated by Abdul very well, he was pleasant and patient and did basically everything for me regardind the update and installation so that i don’t get in trouble when i get home and try to install the device by my own.
Excellent!

Reply from Three UK - 3Store Fulham
Momar was extremely useful in talking me through all the different options and found me a plan that worked best for me.

Reply from Three UK - 3Store Fulham

Reply from Three UK - 3Store Fulham
The best service and support that I had well experienced and understanding job well done and well deserved the best from Momar

Reply from Three UK - 3Store Fulham
Abdul was super helpful! Thanks a ton for a great service.

Reply from Three UK - 3Store Fulham

Reply from Three UK - 3Store Fulham
Great Customer service all team members in Fulham Store is great 😊

Reply from Three UK - 3Store Fulham
Had a very helpful experience with Kristine. Great help.

Reply from Three UK - 3Store Fulham
Amazing service from Kristine. Friendly, genuine and patient. Will be back real soon to renew a new deal

Reply from Three UK - 3Store Fulham
Abdul was amazing, very helpful and set my device for me. Thank you for making my experience setting up my wifi easier

Reply from Three UK - 3Store Fulham
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