Three UK - 3Store Fulham Reviews 

58
TrustScore 5 out of 5

4.8

Fulham Broadway Retail Centre, SW6 1BW London, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store. They found the best deal for me, and were really, really nice, very professional, and ext... See more

Company replied

Rated 5 out of 5 stars

I received an email with a broadband offer but couldn't take it due to an issue with my account. I visited the store in Fulham, where Abdul quickly identified the problem, corrected my account details... See more

Company replied

Rated 4 out of 5 stars

Network is great overall especially for the price your paying but sometimes the network can be slow in certain areas but your getting your moneys worth at the end of the day

Company replied

Rated 5 out of 5 stars

Kristine at the Fulham Broadway store was incredible. She provided the information clearly, patiently and it helped me decide on what package was best for me. Can never be replaced by the current AI s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Fulham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Fulham Broadway Retail Centre, SW6 1BW, London, London, United Kingdom

  • 02073815970

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

30,356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abdul

Abdul. Very friendly, helpful, explained all the options.

April 15, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

We love this, Martin. We’re delighted Abdul could support you with everything you needed and more. 🤗 -Ayesha

Rated 5 out of 5 stars

Great customer service

Great customer service, josuef was great help to me in getting my upgrade on my new phone.
Kind regards Faarah Mohamed.

April 10, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Oh wow, Faarah! We’re thrilled that josuef offered such stellar support while helping you get sorted with your new phone upgrade 🎯 Enjoy every moment with your new device 🍀 -Arvind

Rated 5 out of 5 stars

Momar was very good help

Momar was very good help. He gave us the best advice and a lovely guy as well!

April 9, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We're so glad Momar could make your experience smooth and enjoyable. -Ayesha

Rated 5 out of 5 stars

Momar was so helpful and lovely

Momar was so helpful and lovely. Assisted us with a kind smile and was very insightful!

April 9, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Your appreciation fills us with joy, Rose. We believe every visit should feel special, no matter how often you stop by. Momar’s knack for turning routine assistance into memorable moments truly brightens our day. -Ashifa

Rated 5 out of 5 stars

Great experience great staff around…

Great experience great staff around happy 😊

April 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Your feedback means a lot 🌈. The team ensured everything was handled with care and friendliness, leaving you with a happy outcome. -Shivam

Rated 5 out of 5 stars

I dropped by to fix a nasty problem and…

I dropped by to fix a nasty problem and the very helpful Kristine at 3 Fulham resolved all the problems. I am very grateful.

April 1, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

So glad we could turn a hiccup into a smooth success. That’s what we’re here for, Harry! Thanks for trusting Kristine at Fulham to resolve everything and get you back on track. What a joy it was to serve you! -Ashifa

Rated 5 out of 5 stars

It was very good

It was very good, kind, and everything was in my favor.

March 23, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Elahe, it’s fantastic to hear that our team made your visit so seamless. Your feedback means a lot to us, and we’re thrilled they left such a positive impression. 🥰 -Kashish

Rated 5 out of 5 stars

Extremely polite staff and amazing monthly prices

I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store.
They found the best deal for me, and were really, really nice, very professional, and extremely polite.
Another thing I really liked was that I was told in advance about when prices are to increase, so I could take an informed decision, and being reassured that I would not be surprised with a huge amount to pay a year into a contract.

March 14, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Trayana! Thank you for sharing this, we’re delighted that Josef and Del greeted you so warmly and helped you secure the best contract for your needs. We’re especially happy to hear you appreciated the clear explanation about future price changes :) -Ayesha

Rated 5 out of 5 stars

Great experience rommel good lad!

This store is good energy

March 10, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Rachid, every cherished memory is shaped by people like Rommel, whose dedication truly stands out. Serving you at our store was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Abdul Was great and help me with bills…

Abdul Was great and help me with bills and sort out my app as well
Excellent service by Abdul
Thanks

March 9, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Muhammad, we’re delighted Abdul guided you with care and efficiency. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Alex was super helpful in getting my…

Alex was super helpful in getting my new phone and contact set up.

March 5, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Maya, we’re delighted Alex guided you through setting up your new phone and plan with ease. Wishing you a wonderful day 😊. -Suhaas

Rated 5 out of 5 stars

Abdul was very helpful

Abdul was very helpful, providing insight into all the options for packages. He took his time to explain and update my phone. Great service overall.

March 5, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Woohoo, Sakeena! 🎉 We’re so glad Abdul was able to walk you through the packages and update your device. -Veronica

Rated 5 out of 5 stars

Abdul was fantastic

Abdul was fantastic. Everything very efficient and clear. Couldn’t have made it easier. Top service

March 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hi, Fred, It’s brilliant to hear Abdul turned the process into something seamless and stress free. Feedback like yours shows the real impact of great service, 😇 -Prabhjeet

Rated 5 out of 5 stars

HAPPY with Abdul very good In Fulham…

HAPPY with Abdul very good In Fulham Store

March 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hashim, every cherished memory is shaped by people like Abdul, whose dedication truly stands out. Serving you at Fulham store was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Great experience in store 👌

Great experience in store 👌
Momar went above and beyond

March 2, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Ntuen, we’re glad your time in store was so positive. Momar offered remarkable assistance and ensured you were supported from start to finish. -Afaq

Rated 5 out of 5 stars

Great service and great price

Was helped by Momar who was able to set up a Three account. He did a few manipulations so that I could get a better deal than what I initially thought was available. I recommend.

February 28, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Jerome, we appreciate you taking the time to share this. Momar clearly made the process effortless and ensured you walked away with outstanding value. It’s fantastic to know his support made such a difference. -Manavata

Rated 5 out of 5 stars

Del helped me today and was Such a…

Del helped me today and was Such a helpful and patient staff member! Thank her so much!

February 27, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Love hearing this, Lola 😊 We're so pleased that Del offered such patient and supportive help during your visit. Sending you warm wishes for a lovely day 💙 -Arvind

Rated 4 out of 5 stars

Good Value for money

Network is great overall especially for the price your paying but sometimes the network can be slow in certain areas but your getting your moneys worth at the end of the day

January 15, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for that positive review, Omar, we appreciate your thoughts. If you ever find yourself unhappy with the signal, or have concerns about certain areas or masts then don't hesitate to let us know and we can investigate this for you: https://bit.ly/2PmAIzQ -Scott

Rated 5 out of 5 stars

Kristine was very helpful upgrading my…

Kristine was very helpful upgrading my contract and setting up my new phone.

February 18, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thanks so much for your wonderful review, Jacob! 🌟 We’re delighted Kristine was able to help upgrade your contract and set up your new phone. 💜 -Shivam

Rated 5 out of 5 stars

Fast and efficient service provided by…

Fast and efficient service provided by Momar. Within 10 minutes I got a new phone, very easy as straightforward.

February 2, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Ella, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that Momar made your experience epic and helped you secure the best deal. Have a wonderful day! -Afaq

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