Three UK - 3Store Glasgow (Fort) Reviews 

116
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


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Rated 5 out of 5 stars

David was super helpful. Made the experience of getting a new phone really simple but also helped me understand all of my options. Thanks for all your help!

Company replied

Rated 5 out of 5 stars

Upgraded my phone with Barry, and he was nothing but helpful and full of knowledge. I've not had a new phone in years and he was able to answer all my questions and concerns. Would highly recommend hi... See more

Company replied

Rated 5 out of 5 stars

Barry was very helpful today with upgrading my device. He made me feel comfortable and explained all options clearly and answered all questions I had asked. Happy with the service and support I receiv... See more

Company replied

Rated 5 out of 5 stars

Kendal was extremely helpful and would highly recommend her to customers in future. Lynn Gibb

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

29,442 reviews in the last 12 months

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Rated 5 out of 5 stars

David was super helpful!

David was super helpful. Made the experience of getting a new phone really simple but also helped me understand all of my options. Thanks for all your help!

July 6, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Yay, Sophie! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. David is truly awesome! 😎 — Three Social Media Team

Rated 5 out of 5 stars

Kendal was extremely helpful and would…

Kendal was extremely helpful and would highly recommend her to customers in future.
Lynn Gibb

July 5, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Your shout‑out is WOW ✨ Lynn. We’re delighted Kendal’s attentive support earned your recommendation and such high praise 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Kaylyn was very helpful

Kaylyn was very helpful. She took time to explain the products we were looking for at buying.

July 5, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

That’s impressive, Stephen 🎯 We’re delighted Kaylyn shared clear guidance and took the time to help you explore the right options 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Upgraded my phone with Barry

Upgraded my phone with Barry, and he was nothing but helpful and full of knowledge. I've not had a new phone in years and he was able to answer all my questions and concerns. Would highly recommend him to friends and family. Also got me my perfect contact.

July 3, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Natacha, we love hearing this. Barry delivered the support you needed, made the upgrade feel simple, and helped you choose a contract that suits you perfectly. Thanks for sharing your experience with us.
— Three Social Media Team

Rated 5 out of 5 stars

Excellent service from Kendall

Excellent service from Kendall, very knowledgable and helped me with my new phone Thank you

July 2, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi there. Thank you for sharing your experience. We are so glad that Kendall could use their knowledge to guide you smoothly through setting up your new phone.— Three Social Media Team

Rated 5 out of 5 stars

Barry was very helpful today with…

Barry was very helpful today with upgrading my device. He made me feel comfortable and explained all options clearly and answered all questions I had asked. Happy with the service and support I received throughout.

June 21, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

That’s impressive, Nat 🎯 it is wonderful that Barry provided such clear, expert options and steady support to handle your device upgrade smoothly 🌸 -Arvind

Rated 5 out of 5 stars

Excellent service today from Barry in…

Excellent service today from Barry in the The Fort , really helpful and so friendly . Sorted everything out . Would highly recommend going to see him

June 21, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi Sharon. It is wonderful to hear that Barry at our store in The Fort took such great care of you and got everything sorted out with such a friendly attitude. We really appreciate your recommendation, and thank you for taking the time to share your excellent experience. -Shivam

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful in store

June 19, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi, Dana. We’re really pleased to hear that the in‑store team provided such friendly and supportive service. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great team

Great team , customer friendly, best experience with three glasgow fort team, i have got my deal on best value.

June 19, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi, Harvinder! We’re delighted to hear that the Glasgow Fort team made your visit so positive and welcoming. 😇 -Prabhjeet

Rated 5 out of 5 stars

Super easy process

Super easy process. Everything explained so easy!

June 18, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Boom 💥 Lauren, we're thrilled that our team made the process so smooth and kept everything perfectly clear 🚀 -Arvind

Rated 5 out of 5 stars

LORIAN

LORIAN. at the 3 Store at Glasgow fort was extremely helpful and has a pleasant customer service manner. A credit to THREE

June 12, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Linda, thank you for sharing this amazing 5⭐ review! We’re thrilled to hear that Lorian gave you such a fantastic experience at our Glasgow Fort branch. -Veronica

Rated 5 out of 5 stars

Got a new google pixle 10 from Barry…

Got a new google pixle 10 from Barry who was extremely helpful and friendly.

May 19, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thank you for the review, John! We truly appreciate you sharing your experience. It’s wonderful to hear that Barry helped you secure a new Google Pixel 10 😊 -Neha

Rated 5 out of 5 stars

Barry was really helpful & i left with…

Barry was really helpful & i left with 2 new contracts & handsets. Very happy.

May 17, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for taking the time to share this, Marie! We're so glad Barry supported you well and that you left with two new contracts and devices. 😊 -Veronica

Rated 5 out of 5 stars

Barry was really helpful

Barry was really helpful. Talked us through all our options and found the deal that was right for us. Great service, thank you!

May 4, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Bravo, Mactavish! 🎊 We’re thrilled that Barry made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐ review. -Kashish

Rated 5 out of 5 stars

Barry was very helpful and had the…

Barry was very helpful and had the patience of a saint to help me with a few accounts I have

May 1, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Dawn! What a sweet 5 star rating! Barry is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish

Rated 5 out of 5 stars

Great customer care experience in Glasgow Fort

Great customer care experience in store, Barry was extremely helpful and made the process smooth.

April 29, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for the amazing 5⭐ feedback, Darcy! It’s great to know Barry provided such excellent support. Wishing you a bright and happy day ahead. 🌟 -Samad

Rated 5 out of 5 stars

Kaylyn was amazing

Kaylyn was amazing. Extremely knowledgeable and just an all round star

April 28, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Outstanding feedback, Derek! Kaylyn’s expertise and star quality clearly made your experience exceptional, showing the kind of service we’re proud to deliver. -Manavata

Rated 5 out of 5 stars

Lorain was so helpful in store and…

Lorain was so helpful in store and helped my partner and I choose the right phone for us. Lovely staff member to deal with.

April 26, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Annemarie, thank you for your feedback. We’re happy to hear that the Lorain store made your experience fabulous. We hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Kendall was really friendly and…

Kendall was really friendly and attentive with myself and my aunt when my aunt was buying a new phone. She explained all the steps and set up the new phone for my aunt and made sure she knew how to use the new phone as well as explaining anything she had to sign into on the new phone. She made it a very easy and simple experience for us and was really great.

April 20, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That’s brilliant! We’re thrilled to hear Kendall made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

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