Three UK - 3Store Glasgow (Fort) Reviews 

144
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


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Rated 5 out of 5 stars

Michael who is normally based in the Parkhead store but was working in the Fort store on the day we visited provided fantastic support in making choices in what I wanted to do. He was extremely kno... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a brilliant experience with Kendall at 3 network shop in the fort Glasgow when choosing my new iPhone. She was so lovely, friendly and patient, and really took the time to help me f... See more

Company replied

Rated 5 out of 5 stars

Michal was amazing at his job made everything so easy nothing he couldn’t do made the experience a pleasure instead of hard work. I am so pleased I come out into swap over. Michael should be a very va... See more

Company replied

Rated 5 out of 5 stars

The guy Barry attended me. we got a sim card and a mobile phone i really impressed with his customer service skills and the offers by EE network as well

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Barry was really helpful & i left with…

Barry was really helpful & i left with 2 new contracts & handsets. Very happy.

May 17, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks for taking the time to share this, Marie! We're so glad Barry supported you well and that you left with two new contracts and devices. 😊 -Veronica

Rated 5 out of 5 stars

Barry was really helpful

Barry was really helpful. Talked us through all our options and found the deal that was right for us. Great service, thank you!

May 4, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Bravo, Mactavish! 🎊 We’re thrilled that Barry made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐ review. -Kashish

Rated 5 out of 5 stars

Great customer care experience in Glasgow Fort

Great customer care experience in store, Barry was extremely helpful and made the process smooth.

April 29, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks for the amazing 5⭐ feedback, Darcy! It’s great to know Barry provided such excellent support. Wishing you a bright and happy day ahead. 🌟 -Samad

Rated 5 out of 5 stars

Kaylyn was amazing

Kaylyn was amazing. Extremely knowledgeable and just an all round star

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Outstanding feedback, Derek! Kaylyn’s expertise and star quality clearly made your experience exceptional, showing the kind of service we’re proud to deliver. -Manavata

Rated 5 out of 5 stars

Lorain was so helpful in store and…

Lorain was so helpful in store and helped my partner and I choose the right phone for us. Lovely staff member to deal with.

April 26, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi Annemarie, thank you for your feedback. We’re happy to hear that the Lorain store made your experience fabulous. We hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Kendall was really friendly and…

Kendall was really friendly and attentive with myself and my aunt when my aunt was buying a new phone. She explained all the steps and set up the new phone for my aunt and made sure she knew how to use the new phone as well as explaining anything she had to sign into on the new phone. She made it a very easy and simple experience for us and was really great.

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

That’s brilliant! We’re thrilled to hear Kendall made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

The customer service from Kendall was…

The customer service from Kendall was excellent. I am not confident in phones and she took time to explain different deals and why they would suit me. She set up my new phone and showed me hot to use the main features of the phone. She took the time to make sure I was happy with my new phone and I cant thank her enough for her patience and for helping make the experience so smooth for me.

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

It’s fantastic to hear how well your visit went. Knowing that Kendall guided you with such patience and made the whole process feel easy and reassuring truly stands out. Her care in helping you choose the right option, setting everything up, and making sure you felt confident with your new phone really shows the level of service she provides. -Manavata

Rated 5 out of 5 stars

Kaylyn was really nice

Kaylyn was really nice. She is really knowledgeable and found us the best rate.

April 11, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hello Elena! We’re happy to hear that you had a great experience with Kaylyn. Thank you so much for the 5 ⭐ review! We’re always happy to help. -Kashish

Rated 5 out of 5 stars

David Barrett served me he was so…

David Barrett served me he was so helpful and his customer service was amazen highly recommend his service and shop

April 7, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hello Sharron, we’re overjoyed to know David provided such attentive service. We appreciate your recommendation and kind words. -Suhaas

Rated 5 out of 5 stars

Sales staff was very friendly &…

Sales staff was very friendly & accommodating & she gave us a fantastic deal

April 2, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi Matt, it’s great to hear you had a positive experience. Our team aims to be as helpful as possible while finding the right value for our customers. We appreciate the feedback and hope you enjoy your new plan. -Kishan

Rated 5 out of 5 stars

Kalen was absolutely amazing she was…

Kalen was absolutely amazing she was super patient with me and my dad asking so many questions about 4 phone contracts and a broadband we left very happy and got everything we wanted. She was a joy and credit to your team

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi there! Making every visit special is what drives us forward. We’re delighted that Kalen’s thoughtful support and dedication created a smooth, positive experience. She truly embodies the care we strive to deliver. -Ashifa

Rated 5 out of 5 stars

Helpful staff

Kendall was so friendly, helpful and knowledgable. Will defo be back to see her again!

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks so much, Jane! We’re absolutely thrilled to hear how brilliantly Kendall looked after you. Her energy, expertise, and genuine care clearly made your visit stand out. We’d love to welcome you back to her anytime! -Manavata

Rated 5 out of 5 stars

Barry was very professional and…

Barry was very professional and friendly. Got myself sorted with what I wanted with minimal fuss. Dealt with promptly well done. Best experience I’ve had at any phone shop.

March 11, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi there, thank you so much for sharing your experience. It’s incredible to hear how effortlessly everything came together for you and how confidently Barry supported you throughout your visit. Your kind words truly highlight the care and dedication he brings. -Manavata

Rated 5 out of 5 stars

Friendly and informed Staff

Friendly Staff fielded every peculiar question from me and explained the rolling monthly broadband clearly.
Also assisted the setup of the hub and gave heads up on what to expect when it would up and running.

March 10, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thank you for sharing this, Gordon! It’s great to hear that the team took the time to guide you through everything and helped you feel confident with your new setup. Wishing you a wonderful day ahead! -Afaq

Rated 5 out of 5 stars

Barry was very helpful ! Thanks!

Barry was very helpful I was after a sim only deal as a student trying to save some money and he offered a good few options that could save me elsewhere also! Which I’m grateful of!

Thanks again was a simple purchase and very straight forward switch from my current provider :)

March 9, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thank you, Ashleigh. We’re delighted to hear that Barry took the time to guide you through the best options and made the switch feel effortless. It’s fantastic to know his support helped you find real value as a student, and we truly appreciate your kind words. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great service

Quick, efficient and very helpful help and guidance from Barry... sorted me out with a great package.

March 6, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thank you for taking the time to share this, Nick! Great to know Barry guided you so well and found the right deal for you. 😊✨ -Veronica

Rated 5 out of 5 stars

Barry helped me out right away got…

Barry helped me out right away got exactly what I needed and more .

March 5, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thank you for this lovely review, Josh! It’s fantastic to know that Barry was able to assist you and that you walked away happy with everything you needed. 😊 -Ayesha

Rated 5 out of 5 stars

Advisor

Advisor: Kaylyn

Good customer experience explained everything clearly

March 4, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hayden, we’re glad Kaylyn offered clear guidance and ensured everything was easy to understand. We appreciate your review. -Suhaas

Rated 5 out of 5 stars

Helpful & Friendly

Barry was super helpful when changing over SIM cards and even set it up for me. He had a friendly manner and would recommend speaking to Barry when in store at Glasgow Fort.

March 2, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Ellie, thanks so much for taking the time to leave this. It’s wonderful to hear how well Barry supported you with your SIM swap and made the whole process easy. Knowing you felt well looked after at Glasgow Fort really brightens our day. -Manavata

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