Three UK - 3Store Glasgow (Fort) Reviews 

144
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Michael who is normally based in the Parkhead store but was working in the Fort store on the day we visited provided fantastic support in making choices in what I wanted to do. He was extremely kno... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a brilliant experience with Kendall at 3 network shop in the fort Glasgow when choosing my new iPhone. She was so lovely, friendly and patient, and really took the time to help me f... See more

Company replied

Rated 5 out of 5 stars

Michal was amazing at his job made everything so easy nothing he couldn’t do made the experience a pleasure instead of hard work. I am so pleased I come out into swap over. Michael should be a very va... See more

Company replied

Rated 5 out of 5 stars

The guy Barry attended me. we got a sim card and a mobile phone i really impressed with his customer service skills and the offers by EE network as well

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(144)

32,374 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kalyn did well

Kalyn did well, very persuasive

November 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Kaylyn was really helpful today

Kaylyn was really helpful today. Spoke very polite and softly to top it, she answered and dealt with all concerns i had.

November 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, Christiana, and it's lovely to hear that you enjoyed great customer service with your queries. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very knowledgeable girl very helpful…

Very knowledgeable girl very helpful couldn't have done more to explain what was on offer her name was Kaylyn

November 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hello Raymond, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Kendall who served us was absolutely…

Kendall who served us was absolutely fantastic and very very helpful would highly recommend

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Margaret. We really do appreciate you taking the time to send this over! Great work Kendall 🎉 -Jade

Rated 5 out of 5 stars

Vista to 3 store Glasgow Fort

Kendall who served us was excellent, very knowledgeable & also easy to talk too.

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Great work Kendall 🎉 -Jade

Rated 5 out of 5 stars

Megan was 10/10 helped me every step of…

Megan was 10/10 helped me every step of the way and got my new iPhone! They even kept the phone by so I could come in and collect it!

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Stacey. We really do appreciate you taking the time to send this over! Great work Megan 🎉 -Jade

Rated 5 out of 5 stars

Dealt with Megan

Dealt with Megan, amazing to deal with and helped us to the highest of standards! Highly recommend dealing with Megan!

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Chris. We really do appreciate you taking the time to send this over! Great work Megan 🎉 -Jade

Rated 5 out of 5 stars

Excellent Service

Cameron went above and beyond to ensure I got the best phone and wi-fi deal. He kept it simple and explained everything in full.
Friendly knowledgeable and professional throughout.
Thanks Cameron, you are a credit to 3 as one of their employees 😀

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey, Ann. That's a very kind and considerate review for Cameron that we're proud to read. We're so glad you had a great experience :) -Scott

Rated 5 out of 5 stars

Cameron

Cameron's customer service was outstanding.
Helped with leaving current provider and set up new phones.
Would certainly recommend him , and Three, to family and friends

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Barry. We really do appreciate you taking the time to send this over! Great work Cameron 🎉 -Jade

Rated 5 out of 5 stars

Kaylyn walked me through multiple…

Kaylyn walked me through multiple options and was very helpful and patient.

November 9, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Great

Great! Very helpful and takes the time to go through all the options.

Kaylyn

November 9, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Glasgow Fort

Kaylyn at the Glasgow Fort made the experience of buying our sims straightforward. She was patient, helpful and knowledgeable.

November 9, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Great service

Kendall was very helpful and took the time to go through all our options. Excellent customer service.

November 8, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Cameron is awesome

Cameron helped us in store and was a fabulous experience and so quick and easy could have spent ages with him 🥰

November 8, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Fab service

Fab service

November 8, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Good deal was offered by kayiyn

Good deal was offered by kayiyn. It was a lovely experience with her she was kind and helpful.

November 8, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Very helpful fulfilled my request

November 7, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, Libby, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Went in to store today in a panic as my…

Went in to store today in a panic as my phone wasnt working. Met by Michaela. She was very undrstanding and patient. Fixed my phone and even made me laugh. Thank you so much what a lovely girl. Can enjoy my holiday now x

November 5, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Wow, that must have quite a scare, Margaret! What a relief Michaela could fix it for you, that's brilliant. You've definitely earned a relaxing holiday after that one :) -Scott

Rated 5 out of 5 stars

Our experience was really great

Our experience was really great we dealt with a lady Kendall and she was really helpful our experience was really fast and she explained everything fully and made it very easy straight forward.

November 1, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look