Three UK - 3Store Glasgow (Fort) Reviews 

176
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TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB

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Rated 5 out of 5 stars

Went to 3 up the fort, Barry helped us a lot and made the experience so smooth as I was opening a new contract he explained everything perfectly and ordered the new phone for me. Would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Barry has helped me several times with issues with my phone, always been helpful and polite. Gave me the contact details and helped support my complaint with customer services. Eventually got everythi... See more

Company replied

Rated 5 out of 5 stars

Erin at Three branch glasgow Fort was a really helpful and very on point with the necessary information in order for my upgrade. Not only did Erin arrange a new phone she also sorted my other sim ca... See more

Company replied

Rated 5 out of 5 stars

Today both myself and my partner were served by Kaylyn in the Glasgow Fort branch. All questions were asked and answered professionally. Highly recommend further customers approach this store colleagu... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

34,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michaela fixed my phone in 6 minutes!I…

Michaela fixed my phone in 6 minutes!I done something wrong and she was very patient and got back all my apps for me! Thank you Michaela!

December 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

David was extremely helpful fab…

David was extremely helpful fab experience at the fort shop

December 4, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

This is what we like to hear, Anne. Thanks for the 5⭐ review! Great work David 🎉 -Jade

Rated 5 out of 5 stars

Michaela was amazing we have been in…

Michaela was amazing we have been in twice and both times has been so helpful and patient she has went above and beyond to help couldn’t have had a better experience

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Kayla, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

David was amazing and extremely…

David was amazing and extremely knowledgeable world definitely recommend this store

November 23, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

That's awesome, Big Deek, we're glad you got great service when speaking to David :) -Scott

Rated 5 out of 5 stars

Kaylyn

Kaylyn was very helpful and got everything sorted that I needed.

November 18, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Douglas, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Great service by David

Great service you david

November 15, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent experience in store

Excellent experience in store. Kaylyn was very helpful with my partners phone and then managed to sort my sim only as well! Lovely girl 😊

November 14, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Dealt with quickly

Dealt with quickly by Katelyn. I bought the product I desired. Any questions I had were explained well.

November 14, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Kalyn did well

Kalyn did well, very persuasive

November 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Kaylyn was really helpful today

Kaylyn was really helpful today. Spoke very polite and softly to top it, she answered and dealt with all concerns i had.

November 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for your feedback, Christiana, and it's lovely to hear that you enjoyed great customer service with your queries. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very knowledgeable girl very helpful…

Very knowledgeable girl very helpful couldn't have done more to explain what was on offer her name was Kaylyn

November 11, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hello Raymond, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Kendall who served us was absolutely…

Kendall who served us was absolutely fantastic and very very helpful would highly recommend

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Margaret. We really do appreciate you taking the time to send this over! Great work Kendall 🎉 -Jade

Rated 5 out of 5 stars

Vista to 3 store Glasgow Fort

Kendall who served us was excellent, very knowledgeable & also easy to talk too.

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Great work Kendall 🎉 -Jade

Rated 5 out of 5 stars

Megan was 10/10 helped me every step of…

Megan was 10/10 helped me every step of the way and got my new iPhone! They even kept the phone by so I could come in and collect it!

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Stacey. We really do appreciate you taking the time to send this over! Great work Megan 🎉 -Jade

Rated 5 out of 5 stars

Dealt with Megan

Dealt with Megan, amazing to deal with and helped us to the highest of standards! Highly recommend dealing with Megan!

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this amazing 5⭐ review, Chris. We really do appreciate you taking the time to send this over! Great work Megan 🎉 -Jade

Rated 5 out of 5 stars

Excellent Service

Cameron went above and beyond to ensure I got the best phone and wi-fi deal. He kept it simple and explained everything in full.
Friendly knowledgeable and professional throughout.
Thanks Cameron, you are a credit to 3 as one of their employees 😀

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey, Ann. That's a very kind and considerate review for Cameron that we're proud to read. We're so glad you had a great experience :) -Scott

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