Three UK - 3Store Glasgow (Parkhead) Reviews 166

TrustScore 5 out of 5

4.9

110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB


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Rated 5 out of 5 stars

Friendly staff, very attentive and professional. We had both Alister and Tahir helping us out. They provided us with good and reasonable advice. Would certainly recommend the store! Thank you for maki... See more

Company replied

Rated 5 out of 5 stars

Was in your forge three shop on the 29th May 2026 and was served by Mark his customer service towards me was excellent his manner and warm welcome was excellent thank you...

Company replied

Rated 5 out of 5 stars

I've been having issues with my phone recently and it's been a lot of back and forth trying to get it resolved. Came to the forge and spoke to Tahir who sat me down, properly listened to everything, a... See more

Company replied

Rated 5 out of 5 stars

Murray was extremely helpful,and pleasant and the Manager Mark was a lovely guy too.would def recommend anypne to use this store 5star customer service

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Parkhead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom

  • 01415542081

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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Rated 5 out of 5 stars

Was in your forge three shop on the…

Was in your forge three shop on the 29th May 2026 and was served by Mark his customer service towards me was excellent his manner and warm welcome was excellent thank you...

May 29, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Boom 💥 James, your words light up our day 🚀 We're thrilled that Mark gave you such a warm welcome at our Forge Three branch and provided stellar, prompt attentiveness. Wishing you a fantastic time ahead with your network 🌟 -Arvind

Rated 5 out of 5 stars

Great service from tahir

Great service from tahir, phone was giving me a lot of grief and he sorted it for me

May 29, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thomas, thank you for this great feedback. So glad Tahir was able to sort out your phone troubles and get everything working again ✨ -Ayesha

Rated 5 out of 5 stars

Great service.

Great service.

Alastair was exceptionally helpful and courteous.

May 25, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Derek! We love hearing this. Alastair brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

Rated 5 out of 5 stars

Murray was extremely helpful,and…

Murray was extremely helpful,and pleasant and the Manager Mark was a lovely guy too.would def recommend anypne to use this store 5star customer service

May 21, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for this lovely review, Isobel! We’re thrilled to hear Murray and our manager Mark provided excellent support and guided you throughout. 😊 -Veronica

Rated 5 out of 5 stars

Came in today to get a new phone…

Came in today to get a new phone contract for my mum. Was served by Allistair at the forge branch. Couldn’t have had a better experience, he was very kind, patient and helpful helping my mum get the best possible deal.

Thank you very much!! :)

May 21, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Laura, thank you for sharing this. Lovely to hear Allistair showed such care and patience while helping your mum choose a great option. -Suhaas

Rated 5 out of 5 stars

Tahir helped me upgrade my phone and…

Tahir helped me upgrade my phone and got me a good deal

May 18, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That’s impressive, Carol 🎯 We’re delighted Tahir guided your upgrade smoothly and helped secure a deal that worked well for you. Here’s to more great moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Murray helped me set up my WiFi he was…

Murray helped me set up my WiFi he was very nice

May 15, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Josephine! New Wi-Fi day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Murray for making it an awesome experience! -Kashish

Rated 5 out of 5 stars

New a17 from tahir good service 👌

New a17 from tahir good service 👌

May 13, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Robert, we love creating amazing experiences. We’re thrilled to hear Tahir provided you with the best service possible. Thank you so much for the 5⭐ review! -Ayesha

Rated 5 out of 5 stars

Upgraded my phone and got a good deal…

Upgraded my phone and got a good deal from Tahir, very helpful with setting up the new phone also

May 12, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Joanna, thank you for your feedback. Great to know Tahir helped you find a suitable deal and made setting up your new phone simple and straightforward. -Suhaas

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very attentive and professional. We had both Alister and Tahir helping us out. They provided us with good and reasonable advice. Would certainly recommend the store! Thank you for making it easy xx

May 12, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey there, incredible to hear! 🎉 A big thank you to Alister and Tahir for delivering an exceptional experience. It’s great to know you’d recommend us. -Neha

Rated 5 out of 5 stars

Alister was amazing today helping me…

Alister was amazing today helping me switch from O2 to Three. He was so helpful at explaining all my options and for setting up the best contract for me.

May 10, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

We’re delighted that Alister made the whole process easy and informative for you. Your feedback about his help with switching networks and choosing the right contract means a lot. -Manavata

Rated 5 out of 5 stars

No nonsense services

No nonsense services.
Dealt with my issue promptly and to my spec.

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Scott! We're glad we could deliver exactly what you needed without delay. Thank you for sharing such a fantastic 5⭐ review! -Maryalex

Rated 5 out of 5 stars

Murray helped me get a better deal for…

Murray helped me get a better deal for my WiFi and my sim I was with sky before really happy with the deal

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Really glad you’re happy with the outcome, Joseph. Murray’s support in finding you a stronger WiFi and SIM deal clearly made a difference. -Manavata

Rated 5 out of 5 stars

I couldnt make phone calls and was very…

I couldnt make phone calls and was very distressed cause i need to keep contact with people, Tahir fixed this for me very easily

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Thomas, thanks for sharing this. We’re really glad Tahir was able to step in quickly and get things sorted, especially when staying connected was so important for you. We appreciate you taking the time to let us know 😊 -Samad

Rated 5 out of 5 stars

Lovely service from Tahir getting my…

Lovely service from Tahir getting my voicemails set up for me

May 6, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi there. It is great to hear that Tahir provided such helpful support with your mailbox settings. We are pleased that everything is now up and running perfectly for you. -Kishan

Rated 5 out of 5 stars

Alistair was a great help and is doing…

Alistair was a great help and is doing great working in three parkhead forge

May 5, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks a ton, Andie! 🎉 We’re so glad everything went perfectly with Alistair, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Tahir helped me out with my billing and…

Tahir helped me out with my billing and cleared up a lot of confusion with it and had a good chat with him and all

May 5, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Carol, thank you for taking the time to leave such a wonderful 5⭐ review. We’re so glad Tahir was able to make your experience smooth and enjoyable. -Neha

Rated 5 out of 5 stars

Was served by Michael

Was served by Michael, very helpful very patient. Would recommend Michael to friends and family.

May 3, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Michelle, thanks for sharing this. It’s great to hear Michael took the time to support you so patiently and left such a positive impression. We really appreciate the recommendation 😊 -Samad

Rated 5 out of 5 stars

Alistair was very helpful and gave me…

Alistair was very helpful and gave me everything I needed while being very friendly

May 3, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That’s fantastic, Lauren! We’re so glad Alistair was able to provide the support you needed. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Upgraded my phone and got a new s25fe…

Upgraded my phone and got a new s25fe thanks to tahir, good deal and also traded in the old one to pay off the remaining balance. Looking forward to using the new roaming deal as well 👍

May 2, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Sounds like Tahir turned your upgrade into a total win, James. From securing a great deal to helping you step into your new device with confidence, we’re thrilled everything came together so seamlessly. Enjoy every swipe of your new device. -Ashifa

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