Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues .. Honestly I was soo close to leaving 3 mobile after all the contracts end in Ju... See more
Company replied
Location
Switch location110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phone kept playing up cause of all these dodgy apps but came to the 3 shop and got it all deleted by Tahir so my phone feels brand new.
Company replied
I came in to set up a new direct debit, Tahir helped me do that whilst also renewing my SIM plan to a better one that suited my needs. Furthermore, he helped me unsubscribe to some premium number scam... See more
Company replied
I've been having issues with my phone recently and it's been a lot of back and forth trying to get it resolved. Came to the forge and spoke to Tahir who sat me down, properly listened to everything, a... See more
Company replied
Company details
About Three UK - 3Store Glasgow (Parkhead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom
- 01415542081
4.9
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was in your forge three shop on the…
Was in your forge three shop on the 29th May 2026 and was served by Mark his customer service towards me was excellent his manner and warm welcome was excellent thank you...
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Boom 💥 James, your words light up our day 🚀 We're thrilled that Mark gave you such a warm welcome at our Forge Three branch and provided stellar, prompt attentiveness. Wishing you a fantastic time ahead with your network 🌟 -Arvind
Great service from tahir
Great service from tahir, phone was giving me a lot of grief and he sorted it for me
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thomas, thank you for this great feedback. So glad Tahir was able to sort out your phone troubles and get everything working again ✨ -Ayesha
Great service.
Great service.
Alastair was exceptionally helpful and courteous.
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey Derek! We love hearing this. Alastair brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Murray was extremely helpful,and…
Murray was extremely helpful,and pleasant and the Manager Mark was a lovely guy too.would def recommend anypne to use this store 5star customer service
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thanks for this lovely review, Isobel! We’re thrilled to hear Murray and our manager Mark provided excellent support and guided you throughout. 😊 -Veronica
Tahir helped me upgrade my phone and…
Tahir helped me upgrade my phone and got me a good deal
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
That’s impressive, Carol 🎯 We’re delighted Tahir guided your upgrade smoothly and helped secure a deal that worked well for you. Here’s to more great moments ahead ✨ -Arvind
Murray helped me set up my WiFi he was…
Murray helped me set up my WiFi he was very nice
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey Josephine! New Wi-Fi day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Murray for making it an awesome experience! -Kashish
Friendly staff
Friendly staff, very attentive and professional. We had both Alister and Tahir helping us out. They provided us with good and reasonable advice. Would certainly recommend the store! Thank you for making it easy xx
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey there, incredible to hear! 🎉 A big thank you to Alister and Tahir for delivering an exceptional experience. It’s great to know you’d recommend us. -Neha
Alister was amazing today helping me…
Alister was amazing today helping me switch from O2 to Three. He was so helpful at explaining all my options and for setting up the best contract for me.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
We’re delighted that Alister made the whole process easy and informative for you. Your feedback about his help with switching networks and choosing the right contract means a lot. -Manavata
Murray helped me get a better deal for…
Murray helped me get a better deal for my WiFi and my sim I was with sky before really happy with the deal
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Really glad you’re happy with the outcome, Joseph. Murray’s support in finding you a stronger WiFi and SIM deal clearly made a difference. -Manavata
Lovely service from Tahir getting my…
Lovely service from Tahir getting my voicemails set up for me
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hi there. It is great to hear that Tahir provided such helpful support with your mailbox settings. We are pleased that everything is now up and running perfectly for you. -Kishan
Alistair was a great help and is doing…
Alistair was a great help and is doing great working in three parkhead forge
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thanks a ton, Andie! 🎉 We’re so glad everything went perfectly with Alistair, and we can’t wait to welcome you back again! 🥰 -Kashish
Tahir helped me out with my billing and…
Tahir helped me out with my billing and cleared up a lot of confusion with it and had a good chat with him and all
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hi Carol, thank you for taking the time to leave such a wonderful 5⭐ review. We’re so glad Tahir was able to make your experience smooth and enjoyable. -Neha
Was served by Michael
Was served by Michael, very helpful very patient. Would recommend Michael to friends and family.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hi Michelle, thanks for sharing this. It’s great to hear Michael took the time to support you so patiently and left such a positive impression. We really appreciate the recommendation 😊 -Samad
Alistair was very helpful and gave me…
Alistair was very helpful and gave me everything I needed while being very friendly
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
That’s fantastic, Lauren! We’re so glad Alistair was able to provide the support you needed. Thank you so much for the 5⭐ review! -Neha
Upgraded my phone and got a new s25fe…
Upgraded my phone and got a new s25fe thanks to tahir, good deal and also traded in the old one to pay off the remaining balance. Looking forward to using the new roaming deal as well 👍
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Sounds like Tahir turned your upgrade into a total win, James. From securing a great deal to helping you step into your new device with confidence, we’re thrilled everything came together so seamlessly. Enjoy every swipe of your new device. -Ashifa
I've been having issues with my phone…
I've been having issues with my phone recently and it's been a lot of back and forth trying to get it resolved. Came to the forge and spoke to Tahir who sat me down, properly listened to everything, and guided me on what the ideal next steps were which is massively helpful. Incredible customer service.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hi Patrick! We’re so pleased to hear that Tahir was able to listen carefully and guide you through the next steps that’s exactly the kind of support we aim to provide. Thanks for choosing us! 🥰 -Prabhjeet
I was with Tesco before and I came to…
I was with Tesco before and I came to the Three shop and spoke to Tahir to see if I can get a better deal because my line hadn't been working with Tesco for weeks at a time. Tahir got me a very good deal with unlimited calls and texts which I'm very pleased with. Would definitely recommend this ship.
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Jimmy, it's wonderful to hear that Tahir made everything run smoothly and helped you secure the best deal. Thank you for the glowing 5⭐ review. -Afaq
Excellent customer service from Tahir
Excellent customer service from Tahir, great chat
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey Lawrence, thank you for your glowing review. It’s wonderful to hear Tahir provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Thank you Alastair for your excellent…
Thank you Alastair for your excellent customer service and I am really appreciate.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey Henok, that’s incredible! We’re happy to know Alastair gave you such amazing support. 🌟 -Veronica
I was having some issues with my phone…
I was having some issues with my phone and Tahir helped me out, I really appreciated the help, very good service
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Way to go, Janice! We love hearing how Tahir made everything click into place for you. Turning challenges into wins is what drives us, and your feedback keeps our energy high! -Ashifa
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.