Three UK - 3Store Glasgow (Parkhead) Reviews 

201
TrustScore 5 out of 5

4.9

110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB


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Rated 5 out of 5 stars

Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues .. Honestly I was soo close to leaving 3 mobile after all the contracts end in Ju... See more

Company replied

Rated 5 out of 5 stars

Phone kept playing up cause of all these dodgy apps but came to the 3 shop and got it all deleted by Tahir so my phone feels brand new.

Company replied

Rated 5 out of 5 stars

I came in to set up a new direct debit, Tahir helped me do that whilst also renewing my SIM plan to a better one that suited my needs. Furthermore, he helped me unsubscribe to some premium number scam... See more

Company replied

Rated 5 out of 5 stars

I've been having issues with my phone recently and it's been a lot of back and forth trying to get it resolved. Came to the forge and spoke to Tahir who sat me down, properly listened to everything, a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Parkhead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom

  • 01415542081

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff member Alistair gr8 help fixed…

Staff member Alistair gr8 help fixed phone and sim quickly & also helped on upgrades

April 19, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thank you, Neil. We’re delighted to hear Alistair was able to quickly sort out your phone and SIM, as well as guide you on upgrades. 😊 -Prabhjeet

Rated 5 out of 5 stars

Murray helped me with my phone immensely

Murray helped me with my phone immensely

April 16, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Janis! We’re thrilled Murray made the process easy and delivered outstanding care throughout. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet

Rated 5 out of 5 stars

I had some billing issues with my…

I had some billing issues with my account and Tahir resolved them for me

April 15, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thank you for sharing your experience, Leeann! We’re delighted to hear that Tahir was able to sort out the billing concerns and get everything back on track for you. -Afaq

Rated 5 out of 5 stars

i came to the three shop to get a wifi…

i came to the three shop to get a wifi deal and Tahir helped me get a wifi and sim deal for very good price, nice service

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Zana, you’ve just made our day ✨ We’re glad that Tahir offered clear, supportive guidance and helped you secure a WiFi and SIM deal that worked well for you. Here’s to more great moments ahead 💙 -Arvind

Rated 5 out of 5 stars

I was having some issues with my tablet…

I was having some issues with my tablet and Tahir sorted it out for me with nae bother

April 13, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Pat, thanks for sharing your feedback! We’re really pleased to hear that Tahir was able to get your tablet sorted quickly and without any hassle. It’s great to know you had such a smooth experience with us. -Neha

Rated 5 out of 5 stars

Got a new phone off of tahir and he…

Got a new phone off of tahir and he even took everyrhing off of the old one 👍

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi, William! We’re glad to hear Tahir was able to get you set up with your new phone and smoothly transfer everything from your old one. Thank you for sharing this!☺️ -Prabhjeet

Rated 5 out of 5 stars

Got a new phone off of Tahir

Got a new phone off of Tahir, good service, friendly staff

April 11, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey James, thank you for the 5⭐ review! We’re pleased Tahir supported you with your new device. 😊 -Maryalex

Rated 5 out of 5 stars

Excellent

Frances was an absolute pleasure to deal with

April 10, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi there, it’s lovely to hear Frances made your visit such a pleasure. Your feedback made our day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Tahir and Alastair were brilliant with…

Tahir and Alastair were brilliant with haloing me update my sims , had a lovely wee chat also .

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hello, Glynis! We’re delighted to hear Tahir and Alastair were able to help you update your SIMs and that you enjoyed the friendly chat too. Thank you for your lovely review! 😇 -Prabhjeet

Rated 5 out of 5 stars

Murray was super friendly and helpful…

Murray was super friendly and helpful today, would definitely recommend going in to see him for anything you need.

April 7, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Friendly guidance combined with outstanding service. We’re delighted that Murray made your visit, Kayla, easier and more enjoyable, turning the experience into one truly worth recommending. -Ashifa

Rated 5 out of 5 stars

Broadband help from Arron

Arron was a great help friendly professional took time to explain everything to me did everything to sort out the problem

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thank you for sharing, Margaret. It is excellent that Arron provided a detailed walkthrough and ensured your experience was positive. -Suhaas

Rated 5 out of 5 stars

Tahir helped me with my phone and also…

Tahir helped me with my phone and also got me a better sim deal as I was out of contract.

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thank you for your feedback, Linda. We’re pleased to hear Tahir supported you with your device and helped secure a better SIM deal. 😊 -Veronica

Rated 5 out of 5 stars

Fab service from Mark in store today

Fab service from Mark in store today. He was happy to advise, friendly, and made the whole experience very straightforward! Thanks!

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for the 5⭐ review, Eleanor! We’re thrilled that Mark gave you great service and friendly guidance at the store. -Neha

Rated 5 out of 5 stars

Fantastic service really helpful and…

Fantastic service really helpful and explained everything well

March 27, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Gary, that’s brilliant! We’re thrilled to hear that you had such a positive experience. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I was with O2 and came to the Three…

I was with O2 and came to the Three shop since my phone was playing up. Tahir sat me down and sorted my phone out within minutes, he then enquired about my deal with O2 and also who my WiFi was with. He ended up giving me a significantly better deal than what I was getting with O2 and Shell, and then helped me with the number transfer and also explained how to use the WiFi. Very good deal and very helpful too.

March 19, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thank you for sharing your experience, Scot! We’re glad to hear that Tahir quickly resolved the issue with your phone and helped you find a plan that suited you better. It’s great to know everything was clearly explained and handled with care. -Afaq

Rated 5 out of 5 stars

Excellent customer service

My wife and I visited the Three store in Parkhead Forge with a view to to changing my broadband provider. I had many questions I needed answered about the broadband changeover, I was fortunate to meet Francis from customer service who had a wealth of knowledge being in the industry for many years. Francis answered all my questions and found me a deal I was happy with which included a 30 day trial period. Great service Francis. Thank you

March 18, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Mr Martin, we’re delighted Francis at our Parkhead Forge store provided patient, expert care for you and your wife, made everything clear, and matched you with a broadband option you feel confident about, with a trial to start. -Kishan

Rated 5 out of 5 stars

Tahir was fantastic with my mum who was…

Tahir was fantastic with my mum who was into get broadband, he got her a great deal also for her phone at the same time. He was so polite and patient explaining things very well and showing her what to do when she gets home. 3 should be proud to have Tahir on their team, what a lovely helpful person! ☺️ made the experience less stressful for my mum.

March 18, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks so much for sharing this lovely feedback, Janine. We’re delighted to hear Tahir made the experience smooth and stress‑free for your mum. 🎉 It’s wonderful to know his patience and guidance stood out. -Neha

Rated 5 out of 5 stars

I got a better deal on my sims

I got a better deal on my sims, Tahir was pleasant and my trip was successful.

March 17, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Smart advice meets great value. We're thrilled Tahir could elevate your experience and secure you a deal worth celebrating, Charlotte! -Ashifa

Rated 5 out of 5 stars

Tahir got me a great WiFi deal

Tahir got me a great WiFi deal, great service

March 16, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Monica, your feedback is truly appreciated. Tahir’s commitment to finding the right internet solution and offering thoughtful support really shines through in your comments. -Manavata

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