Three UK - 3Store Glasgow (Parkhead) Reviews 

201
TrustScore 5 out of 5

4.9

110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB


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Rated 5 out of 5 stars

Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues .. Honestly I was soo close to leaving 3 mobile after all the contracts end in Ju... See more

Company replied

Rated 5 out of 5 stars

Phone kept playing up cause of all these dodgy apps but came to the 3 shop and got it all deleted by Tahir so my phone feels brand new.

Company replied

Rated 5 out of 5 stars

I came in to set up a new direct debit, Tahir helped me do that whilst also renewing my SIM plan to a better one that suited my needs. Furthermore, he helped me unsubscribe to some premium number scam... See more

Company replied

Rated 5 out of 5 stars

I've been having issues with my phone recently and it's been a lot of back and forth trying to get it resolved. Came to the forge and spoke to Tahir who sat me down, properly listened to everything, a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Parkhead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom

  • 01415542081

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Tahir made sure we got everything we needed

December 17, 2025
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hello Laura, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Tahir gave me the five star experience

Tahir gave me the five star experience, top notch, helped get me a better Wi-Fi and sim deal

December 16, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Donna, thanks for letting us know about the experience you had with Tahir, we'll get this passed on! -John

Rated 5 out of 5 stars

Tahir and mark did my upgrades for me…

Tahir and mark did my upgrades for me and were very helpful

December 16, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed on to the team. -John

Rated 5 out of 5 stars

Tahir was very helpful

Tahir was very helpful

December 16, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Ronnie, that’s wonderful! We’re so glad Tahir made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I didn't know how to set up my hotspot…

I didn't know how to set up my hotspot and tahir showed me how to do this, very helpful

December 15, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, Ziad, and it's lovely to hear that you enjoyed great customer service from Tahir with your personal hotspot query. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Adam got everything sorted after i lost…

Adam got everything sorted after i lost my phone..ta😊

December 13, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That’s fantastic, Helen! 🎉 We’re overjoyed that Adam got everything sorted for you after your phone mishap. Thanks for letting us know, moments like these truly make our day! -Ashifa

Rated 5 out of 5 stars

Mark was extremely helpful and…

Mark was extremely helpful and informative making sure I secured the best possible lowest deal on a new phone and proactively checked for savings on other family devices!! Excellent service

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That's brilliant, Deborah! We're super happy to hear that Mark gave you all the support you needed. Congratulations on getting the best deal. Thank you so much for the 5 ⭐ review! Hope you have a wonderful day 😄 -Ayesha

Rated 5 out of 5 stars

Glasgow Forge 3

Arron and Mark were both fantastic, answered all my queries and pointed me in the right direction with regards to the best option for the phone that suited my needs.

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

We're glad that Arron and Mark were so patient and accommodating, Andy, and left you feeling confident when looking over your options :) -Scott

Rated 5 out of 5 stars

Tahir helped us out with a new phone…

Tahir helped us out with a new phone and also spoke about esims. He was very helpful and pleasant and chatted away to us. Thank you so much 😊

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That's fabulous, Alana, we're glad Tahir gave you the support you needed :) Thanks for a great review. -Neha

Rated 5 out of 5 stars

I'd been having issues with my account…

I'd been having issues with my account for ages and Tahir resolved this for me very quickly.

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That's fantastic, Anthony. We're pleased Tahir found a resolution for you and helped get things back running smoothly :) -Scott

Rated 5 out of 5 stars

Tahir fixed my tablet for me and also…

Tahir fixed my tablet for me and also gave me some new sims with more data on them. Very helpful.

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, Ramat, and it's lovely to hear that you enjoyed great customer service from Tahir with your tablet fix and SIM purchases. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

I had account issues and Tahir sorted…

I had account issues and Tahir sorted it out for me 👍

December 4, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, Gillian, and it's lovely to hear that you enjoyed great customer service from Tahir with your account query. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent service from Tahir

I'm not very familiar with technology but Tahir helped me with the process of getting a new phone and got everything set up for me. I love the phone he picked out for me as well.

Many thanks.

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Jie, we're so happy to hear the help you got from Tahir on getting a new phone, and that he got it et up for you also, we'll for sure pass your feedback on! -John

Rated 5 out of 5 stars

Murray saved me £25 a month very…

Murray saved me £25 a month very patient with mw

November 25, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, June, and it's lovely to hear that you enjoyed great customer service from Murray with your new plan. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Thanks Tahir

Was having issues with my sim, Tahir helped get it fixed whilst giving a better deal on my sim.

November 21, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey James, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Good work from Tahir

Good work from Tahir, helped me get my number transferred from EE to three.

November 20, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Dylan, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Michael was so helpful today sorted my…

Michael was so helpful today sorted my broadband and new phone SIM effortlessly

November 16, 2025
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

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