Three UK - 3Store Glasgow (Parkhead) Reviews 

214
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TrustScore 5 out of 5

5.0

110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB

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Rated 5 out of 5 stars

Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues .. Honestly I was soo close to leaving 3 mobile after all the contracts end in Ju... See more

Company replied

Rated 5 out of 5 stars

I visited Forge store and had a good customer service from Ms Carys. She appears knowledgeable with different phones. I which help me make decisions on what phone to upgrade from my Sumsang Utra 2.

Company replied

Rated 5 out of 5 stars

Excellent service. Staff member, Frances, was knowledgeable and helpful. She explained all the steps involved in ordering my new phone.

Company replied

Rated 5 out of 5 stars

I came in to set up a new direct debit, Tahir helped me do that whilst also renewing my SIM plan to a better one that suited my needs. Furthermore, he helped me unsubscribe to some premium number scam... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Parkhead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom

  • 01415542081

5.0

Excellent

TrustScore 5 out of 5

214 reviews

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5.0

All reviews

(214)

34,037 reviews in the last 12 months

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Rated 5 out of 5 stars

Glasgow Forge 3

Arron and Mark were both fantastic, answered all my queries and pointed me in the right direction with regards to the best option for the phone that suited my needs.

December 8, 2025
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

We're glad that Arron and Mark were so patient and accommodating, Andy, and left you feeling confident when looking over your options :) -Scott

Rated 5 out of 5 stars

Tahir helped us out with a new phone…

Tahir helped us out with a new phone and also spoke about esims. He was very helpful and pleasant and chatted away to us. Thank you so much 😊

December 8, 2025
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

That's fabulous, Alana, we're glad Tahir gave you the support you needed :) Thanks for a great review. -Neha

Rated 5 out of 5 stars

I'd been having issues with my account…

I'd been having issues with my account for ages and Tahir resolved this for me very quickly.

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That's fantastic, Anthony. We're pleased Tahir found a resolution for you and helped get things back running smoothly :) -Scott

Rated 5 out of 5 stars

Tahir fixed my tablet for me and also…

Tahir fixed my tablet for me and also gave me some new sims with more data on them. Very helpful.

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, Ramat, and it's lovely to hear that you enjoyed great customer service from Tahir with your tablet fix and SIM purchases. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

I had account issues and Tahir sorted…

I had account issues and Tahir sorted it out for me 👍

December 4, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, Gillian, and it's lovely to hear that you enjoyed great customer service from Tahir with your account query. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent service from Tahir

I'm not very familiar with technology but Tahir helped me with the process of getting a new phone and got everything set up for me. I love the phone he picked out for me as well.

Many thanks.

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Jie, we're so happy to hear the help you got from Tahir on getting a new phone, and that he got it et up for you also, we'll for sure pass your feedback on! -John

Rated 5 out of 5 stars

Murray saved me £25 a month very…

Murray saved me £25 a month very patient with mw

November 25, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, June, and it's lovely to hear that you enjoyed great customer service from Murray with your new plan. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Thanks Tahir

Was having issues with my sim, Tahir helped get it fixed whilst giving a better deal on my sim.

November 21, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey James, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Good work from Tahir

Good work from Tahir, helped me get my number transferred from EE to three.

November 20, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Dylan, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Michael was so helpful today sorted my…

Michael was so helpful today sorted my broadband and new phone SIM effortlessly

November 16, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, efficient and polite. Highly recommend

November 14, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for this fantastic 5⭐ review, Miss Boyce. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Friendly and informative and pleasant…

Friendly and informative and pleasant to deal with Tahir

November 13, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

tahir was our assistant today and can i…

tahir was our assistant today and can i say best service i’ve ever had with three store

November 13, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hello Yvonne, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Third at Parkhead Forge ..soo soo customer orientated, knowledgeable and helpful. A.joy to speak with

Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues ..
Honestly I was soo close to leaving 3 mobile after all the contracts end in July ... after the numerous awful experience at Glasgow Fort and calling customer services.

Staff like him are amazing ....

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for your feedback, Denice, and it's lovely to hear that you enjoyed great customer service during your store visit. We're so happy that you decided to stay with Three, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent service

Excellent service. The sales guy Murray set up everything for me, easily explained what I have to do. I now have a great broadband and mobile service. Very happy

November 11, 2025
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for the great review, Mark. Murray going through it all with you is brilliant, we're so glad he could help get you set up :) -Scott

Rated 5 out of 5 stars

Excellent work from Tahir

I came in to set up a new direct debit, Tahir helped me do that whilst also renewing my SIM plan to a better one that suited my needs. Furthermore, he helped me unsubscribe to some premium number scam. I had a lovely time speaking to him and Im going away with a happy heart 😊

November 10, 2025
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

That is fantastic, Johnnie. Tahir tackling each of your issues and giving you peace of mind is a joy to hear. Thank you for sharing :) -Scott

Rated 5 out of 5 stars

Amazing and friendly staff especially…

Amazing and friendly staff especially Murray who walked me through everything and provided excellent customer service and advice.

November 6, 2025
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

We love to hear that, Elnara. Murray is a gem for helping you out :) Thank you for your kind review -Scott

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