Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues .. Honestly I was soo close to leaving 3 mobile after all the contracts end in Ju... See more
Company replied
Location
Switch location110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phone kept playing up cause of all these dodgy apps but came to the 3 shop and got it all deleted by Tahir so my phone feels brand new.
Company replied
I came in to set up a new direct debit, Tahir helped me do that whilst also renewing my SIM plan to a better one that suited my needs. Furthermore, he helped me unsubscribe to some premium number scam... See more
Company replied
I've been having issues with my phone recently and it's been a lot of back and forth trying to get it resolved. Came to the forge and spoke to Tahir who sat me down, properly listened to everything, a... See more
Company replied
Company details
About Three UK - 3Store Glasgow (Parkhead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom
- 01415542081
4.9
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Murray was easy to deal with
October 27, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Brilliant, James, we're glad you had a pleasant time speaking with Murray. Cheers for the 5 star review :) -Scott
Phone and sim issues.
Been having issues with my phone and sim card over the last few days. Tahir, Arron and Murray from the Parkhead store were amazing for their help, banter and relaxed approach.
Cheers lads.
October 25, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Staff are all very friendly
Staff are all very friendly and helpful, always make everything so easy! Highly recommend
October 24, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Michael was excellent
Michael was excellent, very helpful gave me a great deal and was very friendly
October 24, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Service Excellent
Service Excellent
produce
ARSAL
TAHIR
MURRAY excellent team
October 23, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Awesome stuff, Peter. Have a wonderful day -Maxine
Great customer service from Murray
Great customer service from Murray
October 21, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
That's amazing to hear! -Maxine
Sim renewal
Had a great experience visiting your store tahir has been brilliant so helpful and understanding 10 out 10
October 15, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hi Chic, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Fantastic Service from Michal
Michal was absolutely fantastic, really knowledgeable and gave us a fantastic deal, couldn't be happier with the service.
October 12, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Glasgow (Parkhead)
Great stuff, we're glad to hear it.
Thanks for the review. -Pete
Sign in issues
I wasnt able to sign into my UC due to browser issues, but Tahir solved this for me within minutes. Absolute life saver.
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thanks for this amazing 5⭐ review, Audrey. Well done Tahir 🎉 Love to hear it! -Jade
Very helpful
I came in as my phone kept getting annoying popups that covered the entire screen. Tahir cleaned my phone very thoroughly and I no longer need to deal with these nuisances. Excellent customer service.
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thanks for this amazing 5⭐ review, Anne. Well done Tahir 🎉 -Jade
Arron is brilliant!
Arron was very nice, great service! Deserves a pay rise for his help!
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thanks for this amazing 5⭐ review! Well done Arron 🎉 -Jade
Saved my bacon!!!
I came into the store and was desperately struggling to get my emails up as I have a holiday soon and also need to get information on my medication through my emails. My yahoo mail wasn’t connecting to my iOS mail properly and it was causing me a lot of grief. I gave the phone to Tahir and he found the issue within minutes, and resolved it, essentially saving my holiday and giving me some much needed peace.
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Thanks for this amazing 5⭐ review, Anthony. Well done Tahir 🎉 -Jade
Three store
Came in as my signal with my previous network wasn't suitable for me. Tahir assisted me and gave me a cheaper deal that provided more benefits as I travel to turkey sometimes.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey there.
That's grand. We're super pleased to hear you're happy with the service our team provided. -Pete
Michal was a great help thanks
The customer experiance was great the young man had great knowledge and helped me perfectly
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey.
That's good stuff! We're super glad to hear it. Thanks for the review. -Pete
Great service from tahir
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hiya.
Fantastic news. Thanks for the 5 star review. -Pete
Fantastic customer service,
Fantastic customer service,
Quick and professional
Always a great help
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey there.
Great stuff, Jack! Thanks for the support. -Pete
Michael helped me set up my earphones…
Michael helped me set up my earphones and was lovely to interact with.
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Parkhead)
Hey James, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.