Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
Company replied
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See what reviewers are saying
Great communication and got really good helped.Highly recommended.
Company replied
"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-qua... See more
Company replied
Zehra was very patient and knowledgeable in helping us set up our new accounts. She is a credit to the Three company. Very many thanks.
Company replied
Company details
About Three UK - 3Store Gloucester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
2 Eastgate Street, GL1 1PA, Gloucester, South, United Kingdom
- 01452524985
4.8
Excellent
54 reviews
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Great customers
The gentleman was absolutely marvelous at sorting out my problem with handset. Done in kind way and not condescending. Very very helpful
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Thank you, Doreen, for sharing your experience! 🎉 We’re so pleased to hear the gentleman supported you with kindness and care while resolving your handset issue. Your feedback truly reflects the dedication to providing helpful service. 🥳 -Prabhjeet
No issues always had a great experience…
No issues always had a great experience when going in store. Staff are friendly and welcoming and give all the information needed
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Thanks for your feedback, Siân, and it's lovely to hear that you enjoyed great customer service during your store visits. We appreciate you taking the time to share this with us. -Michael
Amazing
Amazing, friendly and helpful
I only had my phone contract from them and there amazing will stay with them!!!’
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Hey Anya! Thanks for sharing this. We're glad to hear you received such great support from us. -Afaq
Reply from Three UK - 3Store Gloucester
Hi Graham, it’s brilliant to hear that our colleague provided such an impressive and standout experience for you. -Kishan
Sylwia was fantastic
Sylvia was fantastic from start to finish. Knowledgeable and so patient with me. Thanks for all your help
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Hi Craig,
It’s fantastic to know Sylvia made the process smooth and stress‑free for you. Thanks for taking the time to share your experience 🙌. -Shivam
Will was very efficient and friendly
Will was very efficient and friendly. Thankyou.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
We’re really glad to hear Will gave you such great support, Annette. We want every customer to feel this happy with our service. 🌺 -Ayesha
Will very helpful & patient
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Amazing, Louise. We’re so pleased to hear Will was helpful and patient during your visit. It’s great to know he made such a positive impression. ☺️ -Prabhjeet
Excellent help and amazing service
Excellent help and amazing service. Made everything very easy. 100 percent recommend them
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Jake! Thank you for taking the time to share this. It's great to hear that our team provided the support you needed and made things easier for you. -Afaq
Wow what can we say we went to…
Wow what can we say we went to Gloucester store and have had first class service from Will and Ian. They are truly professional and are a credit to your company. So grateful to them. We are in our 70s and they made it so easy for us to understand. Thanks to both of them.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Hi Rosemary, thank you for taking the time to share this 🎯 We’re delighted that our Gloucester store team, Will and Ian, made everything simple for you. Wishing you an amazing day 🌼 -Neha
Reply from Three UK - 3Store Gloucester
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Would have given 5 stars but I believe…
Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
The girl zehra was really nice helped…
The girl zehra was really nice helped us out on what to choose. Recommendation. Definitely would like to buy from her again
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
You made our day, Mohammad! Huge thanks for the 5 ⭐ review. We're glad to hear that Zehra made your experience fantastic and ensured you got the best deal. Have an amazing day ahead! -Afaq
Very helpful with a new phone upgrade…
Very helpful with a new phone upgrade and help with another account
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Hi Georgina, thank you for sharing your experience 😊 We’re pleased our team made your upgrade easy and offered the extra support you needed. Wishing you a lovely day 💙 -Arvind
Sylwia is a star…
Sylwia was very knowledgeable and exceptionally friendly. She truly knew her stuff & was able to support me through decisions around mobile plans & payment options. Definitely there for the customer not selling products
She had the situational awareness & bandwidth to deal with other pressing issues in store whilst retaining a strong focus on me. Exceptional skills
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Yay Philip 🎉 Thanks for the amazing 5 ⭐ review. We’re glad Sylwia gave you clear support on your plan and payment options while making sure your visit was seamless. Have a fantastic day ahead 💙 -Arvind
Mariam was absolutely great
Mariam was absolutely great, very helpful, very friendly and offered some great advice which has saved me money. Mariam is still in training but has been the best customer adviser that I have dealt with in all the years that I have been with 3!
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Dan, thank you so much for the fantastic feedback you shared. We’re glad that Mariam could provide such remarkable and outstanding support. Your kind words encourage us to keep striving for excellence every day. -Manavata
Ian was brilliant and extremely…
Ian was brilliant and extremely helpful! He also managed to kill the fly that was irritating us!!!
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
We're glad to hear you've had a great experience, Emma. Have a lovely day! -Maxine
Fantastic Upgrade Experience
Very seamless experience upgrading my phone, which the very helpful Mariam
Mariam was very kind and talked me through the contract and the current offer available
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Thank you for taking the time to share this with us, Tom. Mariam is a superstar 🔥. Five ⭐ has never felt so rewarding. We’re delighted to hear you had such a positive experience with her. -Ashifa
Friendly and professional
Maria assisted me this morning and she was friendly, helpful and professional.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
Hey Ms Pieterse! 🎊 It’s great to hear you had a fantastic experience. Hats off to Maria for making it epic! Your feedback means a lot to us! -Neha
Will was very good and he mead me feel…
Will was very good and he mead me feel relaxed and comfortable
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Gloucester
That's brilliant, Luke! We're super happy to hear that Will gave you all the support you needed. Thank you so much for the 5⭐ review! -Neha
Easy and fast service 😁👍 thanks Ian
Easy and fast service 😁👍 thanks Ian
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Gloucester
Hey Marcin, you’ve just made our day ✨ Big shoutout to Ian for making your experience fantastic. Wishing you an amazing New Year 🎉 -Arvind
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