Three UK - 3Store Gloucester Reviews 

55
TrustScore 5 out of 5

4.8

2 Eastgate Street, GL1 1PA Gloucester, South, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.

Company replied

Rated 5 out of 5 stars

"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-qua... See more

Company replied

Rated 5 out of 5 stars

Zehra was very patient and knowledgeable in helping us set up our new accounts. She is a credit to the Three company. Very many thanks.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Gloucester

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 2 Eastgate Street, GL1 1PA, Gloucester, South, United Kingdom

  • 01452524985

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

29,698 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpfull assistance

Very helpfull assistance, Sylwia help was amazing . Will come back for sure👍

December 30, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

That’s fantastic, Justyna! We truly appreciate you sharing your experience. It’s wonderful to hear that Sylwia was able to sort everything out smoothly for you. We look forward to welcoming you back again soon. -Manavata

Rated 5 out of 5 stars

Quick job and very helpfull to get my…

Quick job and very helpfull to get my new phone

December 28, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

We were lucky to meet Zehra in…

We were lucky to meet Zehra in Gloucester shop. She was very helpful, professional and friendly. Finally we got the phone that match our budget. Thanks Zehra

December 19, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I highly recommend Sylwia the Assistant…

I highly recommend Sylwia the Assistant Manager! She was very helpful throughout the process and helped us finding a really great price for our sims! She is a credit to Three! Helpful and friendly! Thank you x

December 15, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Your phenomenal 5 ⭐ review, Eva, has filled us with joy! We’re thrilled that Sylwia delivered an exceptional experience and helped you secure the best deal. -Ashifa

Rated 5 out of 5 stars

Kay the manager could not have been…

Kay the manager could not have been more helpful, it was a pleasure to be there. Thank you very much :)
Antony Stuart.

December 11, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Thanks for taking the time to leave a 5⭐ review, Leia. We're glad to hear you've had a great experience. -Neha

Rated 5 out of 5 stars

Easy and fast service

December 10, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 4 out of 5 stars

Great communication and got really good…

Great communication and got really good helped.Highly recommended.

December 6, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 4 star review. -Pete

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Zehra!

Zehra was incredibly sweet, helpful, and detailed throughout the process. She made everything easy and pleasant. Truly appreciate her outstanding customer service 😍!

November 30, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Upgrade

Discussed needs and wishes. Ian helped with questions and queries in detail and in simplistic terms. Thanks.

November 22, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Service brilliant

November 16, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Kay , gloucester excellent .

Kay store manager was excellent .

November 3, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Thanks for your feedback, Mills, and it's lovely to hear that you enjoyed great customer service from Kay at the Gloucester store. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Had great customer Service.

Had great customer Service.
Staff were very welcoming and helpful

November 1, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Very good and helpful service

November 1, 2025
Unprompted review
Three UK - 3Store Gloucester logo

Reply from Three UK - 3Store Gloucester

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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