The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
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We we served by Craig and he was very knowledgeable and informative.He put together a good mobile and broadband package for me at a very good price per month.Very polite and a pleasure to do business... See more
Company replied
Ryan was a massive help, guided me to understand my plan and the manage the costs and benefits. Great job and wonderful service!!.
Company replied
Interactive with my son and saved a good amount of money
Company replied
Company details
About Three UK - 3Store Grantham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom
- 01476575666
4.9
Excellent
154 reviews
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Great service,very happy with help I…
I had issues with my SIM and I decided to pop in 3 shop to sort it I received great service,very happy with help I received today from Ryan at Grantham shop.Thank you very much.
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Egita, lovely to know Ryan created such a positive experience and made you feel genuinely supported throughout.— VodafoneThree Social Media Team
Kelly was amazing
Kelly was amazing. Very helpful and patient. She went over and above to sort me out.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Anne, thank you for this lovely message. Kelly will be so pleased to know her patience and extra effort made such a difference for you 🥰 -Ayesha
Chris helped me switch providers
Chris helped me switch providers, it was very simple and easy, he explained everything clearly. He was very friendly and polite thank you. He was honest made sure we had the best deal that suited my siutuation eg for travelling
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Elizabeth, thanks for sharing this — great to hear Chris made the whole process smooth and took the time to walk you through everything clearly. It’s fantastic that he found an option that fits your travel needs and made the experience feel relaxed and straightforward. -Shivam
Kelly was fantastic went above and…
Kelly was fantastic went above and beyond to help me today.
Great customer service.
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Jane, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Kelly. 😇 -Prabhjeet
Chris was very helpful and explained…
Chris was very helpful and explained everything clearly very polite and very professional
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
That’s brilliant, Diane! We’re super happy to hear that Chris gave you all the support you needed. Thank you for sharing your experience with us. Have a lovely day 😊 -Maryalex
Chris did an amazing job
Chris did an amazing job,
Looked out and sorted the best price Avila le for my situation
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey, James! We're so glad to hear that Chris looked out for you and secured the absolute best price for your situation. Finding the right deal for our customers is exactly what we aim for. 😇 -Prabhjeet
Brilliant and fast service by Chris
Brilliant and fast service by Chris. Product was exactly what I wanted.
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Jake, thank you for such an amazing review. Chris’s dedication truly made a difference. Enjoy the rest of your day! -Afaq
Reply from Three UK - 3Store Grantham
Hi Paul, thank you for sharing your experience. We’re glad Chris could assist with your account and help you make the most of your plan. -Kishan
I went into the Grantham store for help…
I went into the Grantham store for help with my portable WiFi hub, as I was out of contract and wanted help with the process. Chris in store was an amazing help and he also helped me with making sure that I got the right device for myself as well as helping me with my phone contract at the same time. He was a brilliant help, great and easy to talk to and an asset to your company, and I would highly recommend his support to anyone and the Grantham store overall. Will definitely visit store if i need support with anything else.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Big wins start with brilliant people. Chris at our Grantham store delivered next‑level support. Smart advice, smooth sorting, and service that actually feels personal. That’s the Grantham magic. We’ll be ready whenever you need us again, Katie. -Ashifa
Chris was fantastic,he definitely knows…
Chris was fantastic,he definitely knows his job.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Steven, thank you for sharing this. We’re delighted to hear that Chris gave you such excellent support and really showed his expertise. -Manavata
Chris made it a quick and easy process…
Chris made it a quick and easy process to get a new tablet that fit my needs. Cheers for the good service
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Edward. It is brilliant that Chris made finding the right device such a seamless and efficient experience for you. We are glad that you are happy with the support provided. -Kishan
Come to Chris for the best deals !
Come to Chris for the best deals !! 10/10
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey, Natalia! Thanks for the shout-out for Chris. We’re thrilled he conjured up a great one for you. 😊 -Prabhjeet
Chris was very helpful and professional
Chris was very helpful and professional
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Those 5 ⭐ vibes say it all, Steve. Hats off to Chris for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa
Chris was very helpful in sorting my…
Chris was very helpful in sorting my phone and broadband package deals
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Gordon! It’s fantastic that Chris provided such excellent support while organizing your mobile and broadband connections. -Kishan
Jack Could not have been more help
Jack Could not have been more help - he went the extra mile
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Stewart! It’s great to hear that Jack did such a fantastic job looking after you and truly went above and beyond to make sure you were happy. -Kishan
Reply from Three UK - 3Store Grantham
Thanks a ton, Wayne! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
My experience was easy and quick
My experience was easy and quick, Jack helped me and my parents out a lot.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Mia, thanks for the great rating. We’re happy everything went smoothly and that Jack could support you and your family throughout the process. -Suhaas
Great service and saved loads of money
Great service and saved loads of money. Thanks
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi, Jane! We’re so pleased to hear you received great service and were able to save money. Your feedback truly brightened our day. ☺️ -Prabhjeet
Reply from Three UK - 3Store Grantham
Hi there, we’re thrilled you received exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Ryan and Jackson ware absolutely…
Ryan and Jackson ware absolutely brilliant to help me choose the best possible deal from Three at Grantham branch
Thank you guys !
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thank you so much, Iwona, for sharing this wonderful feedback! We’re delighted to hear that Ryan and Jackson at our Grantham store gave you such brilliant support in finding the best deal. 😇 -Prabhjeet
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