Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Unit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which i... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
I was having serious issues with home broadband regarding speed. Whilst visiting the 3 Store Grimsby, I got a 30 day money back offer on the 5G mobile hub. To my astonishment it reaches speeds i... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
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The three store in grimsby was fantastic. Last week i saw carol and sorted out my sim when she suggeted about wifi. Today ive been in and spoke to ashley. He helped me to switch from virgin to three and made it seemless

Reply from Three UK - 3Store Grimsby
I was having serious issues with home broadband regarding speed. Whilst visiting the 3 Store Grimsby, I got a 30 day money back offer on the 5G mobile hub. To my astonishment it reaches speeds in excess of 300 mps. In addition I can take the hub wherever I go.
I want to thank Carol and Raja who gave me a perfect solution to a major problem.
Great service
Outstanding product knowledge

Reply from Three UK - 3Store Grimsby

Reply from Three UK - 3Store Grimsby
Ash was amazing, he managed to mend my phone, and upgrade my plan to save me money. Updated a few of my questions and set me on the right track.

Reply from Three UK - 3Store Grimsby

Reply from Three UK - 3Store Grimsby
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