Carol was very helpful at helping set up my eSIM that was still connected on a lost phone. Thanks carol!
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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See what reviewers are saying
Both Raj and Leah were just so helpful. They offered advice, recommendations and helped with setting up devices. No pressure and the essence of professionalism, bloody brilliant Yep, Im sticking wi... See more
Company replied
Alicia took her time with us and helped me get the best deal. IT was cheaper getting the pixel 10a rather than a Samsung a17! Absolutely bargain thank you
Company replied
I was having serious issues with home broadband regarding speed. Whilst visiting the 3 Store Grimsby, I got a 30 day money back offer on the 5G mobile hub. To my astonishment it reaches speeds i... See more
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Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
85 reviews
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Alicia took her time with us and helped…
Alicia took her time with us and helped me get the best deal. IT was cheaper getting the pixel 10a rather than a Samsung a17! Absolutely bargain thank you
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks John for your kind words! Great to hear Alicia took care in helping you choose a phone with excellent value. -Suhaas
Carol was very helpful at helping set…
Carol was very helpful at helping set up my eSIM that was still connected on a lost phone.
Thanks carol!
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for this fantastic 5⭐ review, Debra! We’re delighted to hear that Carol guided you through the eSIM process with such care and clarity. -Maryalex
Served today by Alicia
Served today by Alicia, very helpful answered all my questions and found me the best deals
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for the shout out, Kutim. Great to know Alicia was so helpful and made sure you got the best deals available. -Samad
Ashley and Carol were very informative…
Ashley and Carol were very informative and helpful explaining everything in detail
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you for sharing this brilliant feedback! It’s great to hear how smoothly everything went and that Ashley and Carol offered such excellent help throughout the process. -Afaq
Carol wa sgreat checking tm accounts…
Carol wa sgreat checking tm accounts after a scam call. Ashley was great at setting up my WiFi hub
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you, Andrew. It’s reassuring to hear Carol and Ashley were able to support you so well, from checking the accounts to getting your WiFi hub set up. Your feedback means a lot to us. -Samad
Reply from Three UK - 3Store Grimsby
Hi Skylah, thank you! We’re so glad you enjoyed your experience with our team. -Kishan
Very good team and good treat by the…
Very good team and good treat by the team 👍
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi ace, thanks so much for the lovely feedback 😊We’re really glad to hear the team treated you well and made a positive impression. -Shivam
Very helpful staff
Very helpful staff. Being able to walk into a physical shop and speak directly to a human is why I currently have two contracts with three for broadband and why I will be taking out more in the near future.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you for the fantastic review, Joanne! It’s wonderful to know that our team’s helpfulness and the convenience of visiting a store make such a difference for you. 😊 -Veronica
Ashley helped me and made the process…
Ashley helped me and made the process so easy and smooth. I’m grateful
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Gracious, thank you for the 5 ⭐ review. We're thrilled to know Ashley made your experience seamless. -Maryalex
Very nice staff
Very nice staff. Always trying to get you the right and best deal. I have been with 3 for many years and will continue to do so.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there, it’s great to hear the team always take such care in finding options that work well for you. We really appreciate your loyalty and continued support. -Kishan
Excellent service
Both Raj and Leah were just so helpful. They offered advice, recommendations and helped with setting up devices. No pressure and the essence of professionalism, bloody brilliant
Yep, Im sticking with Three
Thank you
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Ali, thank you for taking the time to share this. It’s great to hear Raj and Leah took a calm, thoughtful approach, helped get everything set up, and left you feeling confident with the outcome. -Kishan
I popped to the store for help with my…
I popped to the store for help with my phone and adverts. Carol was good last month and made my plan cheaper and today Ashley helped me to sort my phone. Thank you so much
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
That’s fantastic to hear, Peter! 🌟 We’re so glad to know Carol and Ashley made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Suiting customer requirements
Very, Very helpful, exceeded my expectations in what i needed and helped with a package to suit my priorities and needs
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks a ton, Daniel! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
Carol was so kind and informative
Carol was so kind and informative!
She served me with a smile, I always leave happy
Thank you Carol for all your help always :)
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Alicia, we’re thrilled Carol’s kindness and guidance made your visits enjoyable. Your appreciation motivates us to keep delivering thoughtful service with a smile. -Suhaas
Leah was super professional and helpful…
Leah was super professional and helpful … she Is knowledgeable about everything to do with phone and broadband …. Very impressed
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you so much for sharing this wonderful feedback, Rachel. It’s fantastic to hear how confidently and clearly everything was explained during your visit. Leah will be absolutely thrilled to know her expertise and support left such a strong impression. -Manavata
Dan and Leah were superstars and very…
Dan and Leah were superstars and very helpful
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Linda, thank you for sharing this amazing 5⭐ review! We’re thrilled that Dan and Leah gave you such a fantastic experience. -Veronica
Amazing customer service
Came in confused as to what broadband and sim plan to get, was immensely helped by Daniel, Raj and Leah in the Grimsby store. Nothing was too much for them. They are absolute Stars!
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Judith, thanks so much for sharing this lovely feedback. We’re delighted to hear Daniel, Raj and Leah made everything smooth for you at our Grimsby store. They’ll be thrilled to know their efforts were appreciated. 😊✨ We look forward to welcoming you back again! -Neha
Dan & Leah were fantastic
Dan & Leah were fantastic, professional and very knowledgeable about the various devices and tariffs available. 100% recommend.
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks a bunch, Louis! Dan and Leah will be over the moon to hear your lovely feedback. We’re so glad they could help you find exactly what you needed. Your recommendation means a lot to us! 🤗 -Ayesha
Leah was very helpful
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Glad to hear that Leah was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Anita ❤️ -Arvind
Ashley in grimsby shop
Ashley in grimsby shop in a nutshell customer service was outstanding explained everything to me help set my new phone up and watch very polite gentleman give this man a pay rise you don't find many people these days with excellent customer service and skills
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Now that’s service at its finest! A huge shout-out to Ashley for making your visit amazing, and we’re delighted to know it meant so much to you, Paul. What a joy it was to serve you at Grimsby! -Ashifa
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