Three UK - 3Store Grimsby Reviews 

147
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TrustScore 5 out of 5

4.9

Unit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB

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Rated 5 out of 5 stars

Dan was so helpful in choosing what phone we should upgrade to! He was super honest and clear about what options were available to us. In the end we ending up getting the exact phone that we were look... See more

Company replied

Rated 5 out of 5 stars

Popped into store to see about my contract as due to expire was served by Daniel (Grimsby store) told me what the best options were for what I wanted. I've been with 3 for a number of years and it's n... See more

Company replied

Rated 4 out of 5 stars

After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more

Company replied

Rated 5 out of 5 stars

Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Grimsby

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom

  • 01472353711

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

daniel fantastic help use 3 becaue of…

daniel fantastic help use 3 becaue of personal and being able to talk to

October 15, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

We truly appreciate your kind review, Martin! ✨ Knowing our communication style gives you peace of mind means the world to us, and we are glad Daniel made everything so seamless. 🌟– Three Social Media Team

Rated 5 out of 5 stars

Tom was very helpful,he explained…

Tom was very helpful,he explained eveeything csrefully and madesure i was happy and understood.

October 2, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Thank you so much for the fantastic rating, John! 🙌 We are delighted that Tom could provide such patient and thorough assistance. — Three Social Media Team

Rated 5 out of 5 stars

Tom was absolutely awesome

Tom was absolutely awesome! Help save me a fortune on my broadband router renewals.

September 29, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Hi John, thanks for taking the time to leave a review. We're delighted to hear Tom helped you explore the available options and find a setup that worked better for your needs.— Three Social Media Team

Rated 5 out of 5 stars

Carol made the experience so smooth and…

Carol made the experience so smooth and efficient. Great customer service always available for help. Between Muj in Hull and Carol in Grimsby the battle is on

September 28, 2026
Unprompted review
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Reply from Three UK - 3Store Grimsby

Love this, Mohammod 💫 Raj's dedication clearly set the bar high, and it's fantastic to see Hull and Grimsby getting such amazing recognition 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Easy to understand.

September 19, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Hey Paul, we're glad to hear our team made everything clear and easy to follow for you. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Contracts

Popped into store to see about my contract as due to expire was served by Daniel (Grimsby store) told me what the best options were for what I wanted. I've been with 3 for a number of years and it's nice to feel an appreciated customer great service

September 17, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Thank you for the wonderful review and your loyalty, Brian! ✨ We are thrilled that Daniel at the Grimsby store made you feel so valued and guided you to the best tailored options available. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Amazing service by carol

Amazing service by carol

September 12, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Reviews like yours make our day, Kyran. We're so pleased Carol's support earned such fantastic praise. Thank you for sharing.
Three Social Media Team

Rated 5 out of 5 stars

Great service thank you

Great service thank you

September 11, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Hey Nigel, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Carol was a great help in store

Carol was a great help in store

September 8, 2026
Unprompted review
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Reply from Three UK - 3Store Grimsby

Boom 💥 Reviews like yours make our day. Thanks for giving Carol such a wonderful shout-out, Vicky 💙
Three Social Media Team

Rated 5 out of 5 stars

Daniel was extremely helpful and did a…

Daniel was extremely helpful and did a fantastic job

September 4, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Hi Miss Allenby, thank you for the wonderful feedback! 🌟 Providing top-tier support is our main priority, and we're thrilled that Daniel delivered a fantastic experience for you. – Three Social Media Team

Rated 5 out of 5 stars

Leah and carol have always been so…

Leah and carol have always been so lovely and helpful every time I have gone into three

September 1, 2026
Unprompted review
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Reply from Three UK - 3Store Grimsby

Hi Charley, it’s lovely to know Leah and Carol have consistently made such a positive difference to your experience. We’re delighted their care and support have stood out each time — Three Social Media Team

Rated 5 out of 5 stars

Great service with Dan and Carol

August 31, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Amazing, Jh. We're delighted to hear Dan and Carol gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

August 29, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Awesome, Keith! That’s what we like to hear. Thank you for your kind words! 🙌 — Three Social Media Team

Rated 5 out of 5 stars

Helpful staff!

Dan was so helpful in choosing what phone we should upgrade to! He was super honest and clear about what options were available to us. In the end we ending up getting the exact phone that we were looking for and managed to get it at a competitive price and fast (because it wasn’t in stock in store, so we ended up getting next day delivery).

August 21, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Thank you, Anna, for sharing your experience 🌟 We’re thrilled Dan guided you through your upgrade with transparent advice and helped you secure the phone you wanted at a great price. We truly appreciate your support 😊 – Three Social Media Team

Rated 5 out of 5 stars

Great Service

I went to update my contract and i met Daniel . He was very kind and efficient to his work. He provided me best service as possible.

August 21, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Thank you, Syed, for sharing your experience 🌟 We’re delighted Daniel made your contract update easy and clear, and we truly appreciate your support 😊 – Three Social Media Team

Rated 5 out of 5 stars

Hi was in one of your stores today in…

Hi was in one of your stores today in Grimsby amazing service was seen by a lovely lady called carol she was very helpful, thank you for everything I will be back again

August 21, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Hello Victoria, we’re glad to hear your visit to our Grimsby store went so well and that Carol made everything easy for you. Thank you for sharing your experience. - Three Social Media Team

Rated 5 out of 5 stars

Amazing service from daniel

August 21, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Hey Marina, we’re really glad to hear Daniel left such a strong positive impression. Thanks so much for sharing your feedback 😊
-Three Social Media Team.

Rated 5 out of 5 stars

What lovely people you have working…

What lovely people you have working there, so happy to help and they were brilliant with my children. Thank you so much 😊

July 27, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby

Aww Bethany, what a beautiful message. It’s wonderful to hear the team were so kind and supportive, especially with your little ones. Really appreciate you letting us know 😊
Three Social Media Team

Rated 5 out of 5 stars

Very helpful staff

August 15, 2026
Unprompted review
Three UK - 3Store Grimsby logo

Reply from Three UK - 3Store Grimsby


Thank you, Eric! We're glad our team made your experience excellent. Your feedback means a lot to us. 😊 - Three Social Media Team

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