Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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See what reviewers are saying
Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which i... See more
Company replied
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend . I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
118 reviews
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Ashley helped me and made the process…
Ashley helped me and made the process so easy and smooth. I’m grateful
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Gracious, thank you for the 5 ⭐ review. We're thrilled to know Ashley made your experience seamless. -Maryalex
Very nice staff
Very nice staff. Always trying to get you the right and best deal. I have been with 3 for many years and will continue to do so.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there, it’s great to hear the team always take such care in finding options that work well for you. We really appreciate your loyalty and continued support. -Kishan
Excellent service
Both Raj and Leah were just so helpful. They offered advice, recommendations and helped with setting up devices. No pressure and the essence of professionalism, bloody brilliant
Yep, Im sticking with Three
Thank you
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Ali, thank you for taking the time to share this. It’s great to hear Raj and Leah took a calm, thoughtful approach, helped get everything set up, and left you feeling confident with the outcome. -Kishan
I popped to the store for help with my…
I popped to the store for help with my phone and adverts. Carol was good last month and made my plan cheaper and today Ashley helped me to sort my phone. Thank you so much
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
That’s fantastic to hear, Peter! 🌟 We’re so glad to know Carol and Ashley made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Suiting customer requirements
Very, Very helpful, exceeded my expectations in what i needed and helped with a package to suit my priorities and needs
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks a ton, Daniel! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
Carol was so kind and informative
Carol was so kind and informative!
She served me with a smile, I always leave happy
Thank you Carol for all your help always :)
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Alicia, we’re thrilled Carol’s kindness and guidance made your visits enjoyable. Your appreciation motivates us to keep delivering thoughtful service with a smile. -Suhaas
Leah was super professional and helpful…
Leah was super professional and helpful … she Is knowledgeable about everything to do with phone and broadband …. Very impressed
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you so much for sharing this wonderful feedback, Rachel. It’s fantastic to hear how confidently and clearly everything was explained during your visit. Leah will be absolutely thrilled to know her expertise and support left such a strong impression. -Manavata
Dan and Leah were superstars and very…
Dan and Leah were superstars and very helpful
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Linda, thank you for sharing this amazing 5⭐ review! We’re thrilled that Dan and Leah gave you such a fantastic experience. -Veronica
Amazing customer service
Came in confused as to what broadband and sim plan to get, was immensely helped by Daniel, Raj and Leah in the Grimsby store. Nothing was too much for them. They are absolute Stars!
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Judith, thanks so much for sharing this lovely feedback. We’re delighted to hear Daniel, Raj and Leah made everything smooth for you at our Grimsby store. They’ll be thrilled to know their efforts were appreciated. 😊✨ We look forward to welcoming you back again! -Neha
Dan & Leah were fantastic
Dan & Leah were fantastic, professional and very knowledgeable about the various devices and tariffs available. 100% recommend.
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks a bunch, Louis! Dan and Leah will be over the moon to hear your lovely feedback. We’re so glad they could help you find exactly what you needed. Your recommendation means a lot to us! 🤗 -Ayesha
Leah was very helpful
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Glad to hear that Leah was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Anita ❤️ -Arvind
Ashley in grimsby shop
Ashley in grimsby shop in a nutshell customer service was outstanding explained everything to me help set my new phone up and watch very polite gentleman give this man a pay rise you don't find many people these days with excellent customer service and skills
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Now that’s service at its finest! A huge shout-out to Ashley for making your visit amazing, and we’re delighted to know it meant so much to you, Paul. What a joy it was to serve you at Grimsby! -Ashifa
Reply from Three UK - 3Store Grimsby
Hey Sorina! 🎊 That’s amazing to hear! Big kudos to Carol for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
The Asstt Manager Ashley was amazing
The Asstt Manager Ashley was amazing. Right from advising to selecting the best package. 10/10 experience. Service was very polite. Made me feel very comfortable
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Yasir, it’s great to hear that Ashley provided such a high-quality experience and ensured you felt well-supported while choosing the right plan. -Kishan
Reply from Three UK - 3Store Grimsby
Ruhel, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Very nice person Ashley know what he…
Very nice person Ashley know what he doing and his knowledge absolutely no 1
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello Christopher! 👋 We’re happy to hear that Ashley gave you such a great experience 🌟🙌 -Veronica
The professionalism and help I received…
The professionalism and help I received from Ashley was great, but that is normal in the Grimsby branch, all the assistants are always willing to take the time and sort out any problems or queries you may have. The issue I had was soon sorted without any problems.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Emrys, thank you for sharing such positive feedback about the Grimsby team. It’s great to hear that Ashley and the rest of the staff resolved your issue quickly and kept everything running smoothly. -Afaq
Reply from Three UK - 3Store Grimsby
Amazing, Kathy. We're so happy to know that you had a great experience with us. Thank you for sharing this, it means so much to us! 😊 -Prabhjeet
I have been using the three store for…
I have been using the three store for years I normally see carol who is always really lovely and helpful… yesterday I was served by Leah and she was exactly the same.. nothing was a problem and she took her time in helping me
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Charley, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Grimsby
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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