Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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See what reviewers are saying
Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which i... See more
Company replied
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend . I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
117 reviews
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His ability to communicate clearly and…
His ability to communicate clearly and offer customer options and resolve customers query
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for the great feedback, Brendan! ⭐ Brilliant to hear his communication and problem‑solving made the experience so easy. -Ayesha
Carol is wonderfull always helpful and…
Carol is wonderfull always helpful and a pleasure to talk too.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Morgan. We’re so pleased to hear Carol gave you such great service. Thank you for your kind words! ☺️ -Prabhjeet
Came in for broadband
Came in for broadband. Excellent service thank you very happy.
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Heidi, thanks for sharing this feedback 🎯 We're thrilled that the team provided steady, stellar support for your new broadband. Here's to great things ahead 🌟 -Arvind
Reply from Three UK - 3Store Grimsby
Hi Lauren, thank you for sharing your experience 🎯 Carol was amazing and provided such stellar support with a big smile. Have a great day 🌟 -Arvind
Raj was very quick and efficient and…
Raj was very quick and efficient and got my phone sorted!
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Lila, that’s superb! 🎉 We’re glad that Raj made sure everything was sorted out smoothly for you. -Neha
Amazing service from Carol
Amazing service from Carol, im a sky customer and ive had no reception for 2 weeks cane in to the three store and carol got me up and going on three straight away. Will be coming back here for home broadband when my old one finishes
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Mark,
Thanks for sharing! Really glad Carol could sort your reception issue and get you connected again 😊 -Ayesha
Reply from Three UK - 3Store Grimsby
We’re really glad to hear Leah gave you such great support, Jennifer. We want every customer to feel this happy with our service. 🌺 -Ayesha
Very lovely and polite and great service
Very lovely and polite and great service
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Christopher,
Great to hear this ⭐ So glad you received such lovely, polite and helpful service. -Ayesha
I came with no internet in my caravan…
I came with no internet in my caravan and Leah showed me the best thing for the job, very impressed with her service
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Love hearing this, Angie 💫 We’re delighted Leah shared her prompt expertise to get your caravan internet sorted flawlessly, ensuring you got the ideal setup. Look forward to welcoming you again soon 💙 -Arvind
Leah was absolutely amazing
Leah was absolutely amazing, helped me on sorting out a home internet.will be coming back here
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Kath. Thank you so much for taking the time to share this, as it is fantastic to hear that Leah provided such amazing support and got your home setup completely sorted out for you. -Shivam
Efficient Staff and very helpful
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Love hearing this, Luke 💫 We're delighted our team provided such prompt efficiency and stellar care to look after you 💙 -Arvind
Thank you
The guy in the shop called ashley was really helpful for me i have had multiple hospital visits but my phone charger was not working. Thanks to him i have actually saved money and he helped to trasnfer everything. He is a real asset to your company
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Paul, thank you for sharing your experience 🎯 We're pleased Ashley could get your charger sorted, transfer everything smoothly, and save you money, just the way you needed. Here's to great things ahead 💙 -Arvind
Alicia took her time with us and helped…
Alicia took her time with us and helped me get the best deal. IT was cheaper getting the pixel 10a rather than a Samsung a17! Absolutely bargain thank you
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks John for your kind words! Great to hear Alicia took care in helping you choose a phone with excellent value. -Suhaas
Carol was very helpful at helping set…
Carol was very helpful at helping set up my eSIM that was still connected on a lost phone.
Thanks carol!
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for this fantastic 5⭐ review, Debra! We’re delighted to hear that Carol guided you through the eSIM process with such care and clarity. -Maryalex
Served today by Alicia
Served today by Alicia, very helpful answered all my questions and found me the best deals
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for the shout out, Kutim. Great to know Alicia was so helpful and made sure you got the best deals available. -Samad
Ashley and Carol were very informative…
Ashley and Carol were very informative and helpful explaining everything in detail
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you for sharing this brilliant feedback! It’s great to hear how smoothly everything went and that Ashley and Carol offered such excellent help throughout the process. -Afaq
Carol wa sgreat checking tm accounts…
Carol wa sgreat checking tm accounts after a scam call. Ashley was great at setting up my WiFi hub
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you, Andrew. It’s reassuring to hear Carol and Ashley were able to support you so well, from checking the accounts to getting your WiFi hub set up. Your feedback means a lot to us. -Samad
Reply from Three UK - 3Store Grimsby
Hi Skylah, thank you! We’re so glad you enjoyed your experience with our team. -Kishan
Very good team and good treat by the…
Very good team and good treat by the team 👍
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi ace, thanks so much for the lovely feedback 😊We’re really glad to hear the team treated you well and made a positive impression. -Shivam
Very helpful staff
Very helpful staff. Being able to walk into a physical shop and speak directly to a human is why I currently have two contracts with three for broadband and why I will be taking out more in the near future.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you for the fantastic review, Joanne! It’s wonderful to know that our team’s helpfulness and the convenience of visiting a store make such a difference for you. 😊 -Veronica
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