Three UK - 3Store Halifax Reviews 

180
TrustScore 5 out of 5

4.9

12 Woolshops, HX1 1RU Halifax, Midlands, GB


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Rated 5 out of 5 stars

We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more

Company replied

Rated 5 out of 5 stars

My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more

Company replied

Rated 5 out of 5 stars

I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more

Company replied

Rated 5 out of 5 stars

Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Halifax

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom

  • 01422320912

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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4.9

All reviews

(180)

30,137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mobin was excellent

Mobin was excellent. He helped me save money on my upgrade and also now I have European roaming what an added bonus. He was calm, patient and very polite and made me feel comfortable through the whole process. Over the moon with is service. Thanks so much!

July 3, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey Susan, we’re delighted to hear that Mobin provided excellent support and guided you through your upgrade with the best value, along with an additional benefit. Thank you so much for sharing your experience.
-Three Social Media Team.

Rated 5 out of 5 stars

Excellent service by Advil and Israeli

Excellent service by Advil and Israeli, set me up with broadband

July 2, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Lisa, thanks for sharing your review. We’re delighted to know that Advil and Israeli provided exceptional support and ensured a smooth broadband setup for you.
– Three Social Media Team

Rated 5 out of 5 stars

Mobin was excellent

Mobin was excellent. Sorted us a fantastic deal.

June 29, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Woohoo 🎉 Cosmas, we're glad that Mobin used expert focus to secure a stellar plan for you.

- Three Social Media Team

Rated 5 out of 5 stars

Mobin helped through every piece I was…

Mobin helped through every piece I was confused in. He was deeply helpful and caring though out. I felt nervous asking for help and he gave me confidence in to asking questions.

June 29, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks a ton for your review, Jacob! 🎉Mobin really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

We had great experience with mobin and…

We had great experience with mobin and and he was very patient throughout the process and helpef is understand plans better with his best suggestions for us

June 27, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Bakshish. It is fantastic to hear that you had such a seamless experience and received the right guidance for your needs. We always aim to make the process smooth, and we are so glad that Mobin took the time to support you with excellent recommendations. Thank you so much for taking the time to share your lovely feedback.— Three Social Media Team

Rated 5 out of 5 stars

Mobin was brilliant really helped me…

Mobin was brilliant really helped me out. Lovely guy!!

June 22, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey Delshad! Fantastic stuff. We're super glad to hear that Mobin was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review. -Kashish

Rated 5 out of 5 stars

Great customer service very helpful

Great customer service very helpful. Highly recommend.

June 18, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

That’s impressive 🎯 Dawson, we're glad our team delivered such top-tier support, and we truly appreciate your fantastic recommendation 🌟 -Arvind

Rated 5 out of 5 stars

Good

Great service

June 18, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for your fabulous review, Ron! 🌟 We’re really glad to hear everything went so well. -Veronica

Rated 5 out of 5 stars

Very professional

Very professional, helpful and patient

June 18, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for sharing, 🎉 Derek! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Ayesha

Rated 5 out of 5 stars

Mobin was excellent found me the best…

Mobin was excellent found me the best deal ever. Was kind and polite. 10/10

June 15, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Diane, we are absolutely delighted to hear that Mobin was so kind and polite, and found you the perfect deal. Thank you for giving us a 10/10 rating and sharing your experience! -Kishan

Rated 5 out of 5 stars

Great experience sorted all my problems

Great experience sorted all my problems

June 12, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hello Leonid, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish

Rated 5 out of 5 stars

The reliable customer service and very…

The reliable customer service and very easy to speak to. Customer service seemed very helpful an looking to do his best for me. I would recommend anyone to use three stores.

June 11, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thanks for the awesome review! We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Excellent customer service today while…

Excellent customer service today while in store

June 11, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Luke, thanks for sharing your experience. It's great to know the service in store was helpful.
Three Social Media Team

Rated 5 out of 5 stars

Very helpful service

Very helpful service

June 10, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for your fabulous review Max! 🌟 We’re really glad to hear that everything went so well. -Veronica

Rated 5 out of 5 stars

Mobin Halifax

Mobin. The best customer service advisor, in Halifax we always see him when we upgrade our phones he is very helpful and friendly and sorts out any problems for us

June 9, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Oh wow, Dave! Thank you for sharing your thoughts about Mobin. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Mobin was excellent and great customer…

Mobin was excellent and great customer service experience. Would definitely come back and recommend friends and family

June 6, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for taking the time to leave this review, Charlie. We’re so pleased Mobin delivered the level of support that makes you want to return and recommend us. 🌟 -Veronica

Rated 5 out of 5 stars

VERY GOOD AND QUICK.

June 6, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for your review, Derrick! 😊 Wonderful to hear you had such a smooth experience. -Veronica

Rated 5 out of 5 stars

Mobin was amazing really helped us out

Mobin was amazing really helped us out. So pleased with the service and nothing was an issue. Great guy

June 6, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Nasreen, thank you for your feedback. It’s good to know Mobin helped you get everything sorted and made things easier for you. -Suhaas

Rated 5 out of 5 stars

Shah was really helpful as he walked…

Shah was really helpful as he walked through deals with me and helped me switch broadband

June 2, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

That’s brilliant, Joanne! We’re super happy to hear that Shah gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha

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