We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
Company replied
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We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
Company replied
My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
Company replied
I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
Company replied
Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
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Mobin was excellent. He helped me save money on my upgrade and also now I have European roaming what an added bonus. He was calm, patient and very polite and made me feel comfortable through the whole process. Over the moon with is service. Thanks so much!

Reply from Three UK - 3Store Halifax
Excellent service by Advil and Israeli, set me up with broadband

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
Mobin helped through every piece I was confused in. He was deeply helpful and caring though out. I felt nervous asking for help and he gave me confidence in to asking questions.

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
We had great experience with mobin and and he was very patient throughout the process and helpef is understand plans better with his best suggestions for us

Reply from Three UK - 3Store Halifax
Mobin was brilliant really helped me out. Lovely guy!!

Reply from Three UK - 3Store Halifax
Great customer service very helpful. Highly recommend.

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
Mobin was excellent found me the best deal ever. Was kind and polite. 10/10

Reply from Three UK - 3Store Halifax
Great experience sorted all my problems

Reply from Three UK - 3Store Halifax
The reliable customer service and very easy to speak to. Customer service seemed very helpful an looking to do his best for me. I would recommend anyone to use three stores.

Reply from Three UK - 3Store Halifax
Excellent customer service today while in store

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
Mobin. The best customer service advisor, in Halifax we always see him when we upgrade our phones he is very helpful and friendly and sorts out any problems for us

Reply from Three UK - 3Store Halifax
Mobin was excellent and great customer service experience. Would definitely come back and recommend friends and family

Reply from Three UK - 3Store Halifax
Mobin was amazing really helped us out. So pleased with the service and nothing was an issue. Great guy

Reply from Three UK - 3Store Halifax
Shah was really helpful as he walked through deals with me and helped me switch broadband

Reply from Three UK - 3Store Halifax
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