Three UK - 3Store Halifax Reviews 

181
TrustScore 5 out of 5

4.9

12 Woolshops, HX1 1RU Halifax, Midlands, GB


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Rated 5 out of 5 stars

We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more

Company replied

Rated 5 out of 5 stars

My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more

Company replied

Rated 5 out of 5 stars

I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more

Company replied

Rated 5 out of 5 stars

Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Halifax

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom

  • 01422320912

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

30,320 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCELENT BY ADIL SERVICE WOULD RECOMEND…

EXCELENT BY ADIL SERVICE WOULD RECOMEND TO ANYBODY

April 16, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

💖 Reading your words brought us so much happiness, Gabrielle. Thank you for sharing your experience with Adil. 🌼✨ Wishing you a joyful day ahead, and we look forward to seeing you again soon! 🤗 -Kashish

Rated 5 out of 5 stars

Great service

So helpful. Nothing was too much trouble for Adul.

April 14, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for sharing your feedback, Brenda. We’re really glad to hear that Adul offered such great support and made everything easy for you. -Afaq

Rated 5 out of 5 stars

Prompt

Prompt, polite service. The young man, Shah, was as helpful as he could be and got me a very good deal.

April 14, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Yay Marisa, your feedback is fantastic! 🚀 We're so pleased that Shah was incredibly courteous and efficient, ensuring you secured a top-tier price on your plan 🌟 -Arvind

Rated 5 out of 5 stars

Good communication and good deal offered

Good communication and good deal offered

April 14, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Mohammed! We’re happy to know our team was on point, thanks for sharing this with us!🔥 -Kashish

Rated 5 out of 5 stars

Thank you so much for all your help and…

Thank you so much for all your help and support sorting my daughters phone

April 13, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hannah, it truly lifted our spirits to hear everything is running smoothly again for your daughter. Your kind message means a great deal to us, and we’re really pleased we could help make the process stress free. -Manavata

Rated 5 out of 5 stars

Excellent service by Adil

Excellent service by Adil
Very helpful to two novices
Would have no hesitation in recommending the shop in Halifax

April 11, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi John! We love this! Adil at Halifax is a superstar, and you’ve just confirmed it. Thanks for taking the time to share the joy! 🤗 -Ayesha

Rated 5 out of 5 stars

He was very helpful

He was very helpful. Only took a few minutes and I got a good deal I hope.

April 7, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Justine, thanks so much for sharing your experience! It’s great to hear our colleague was able to sort things out quickly and help you get a deal you’re happy with. We really appreciate you taking the time to leave this feedback. -Manavata

Rated 5 out of 5 stars

Shahidul offered me a really good deal…

Shahidul offered me a really good deal on my sim only really pleased thank you

April 7, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hello David, we’re so pleased Shahidul could assist you and set you up with the right offer. Thank you for your amazing feedback 😊 -Maryalex

Rated 5 out of 5 stars

Amazing Service from Adil @ the Halifax…

Amazing Service from Adil @ the Halifax store, highly recommend

April 6, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

We’re thrilled to hear Adil at our Halifax store made your visit so positive, Gareth. Your kind words and recommendation mean a lot. -Suhaas

Rated 5 out of 5 stars

Great and helpful service

Great and helpful service. Fast and professional.

April 3, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Pawel, we appreciate your feedback! Our team prioritizes efficient, expert assistance. -Kishan

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and job sorted by Mobin

April 1, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you, David 🎊 We’re delighted to hear Mobin delivered such a fantastic experience. -Suhaas

Rated 5 out of 5 stars

Halifax store

More than excellent service. Lisa

April 1, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hey Lisa, that's brilliant! We're glad you're happy with our service. Thank you for the great review. -Manavata

Rated 5 out of 5 stars

Mobin was brilliant sorted me a deal…

Mobin was brilliant sorted me a deal out that was fantastic. Very friendly and polite.

March 31, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Karen, it’s wonderful to hear that Mobin made everything run smoothly and helped you secure the best deal. Thank you for the glowing 5 ⭐ review. -Afaq

Rated 5 out of 5 stars

Very good easy to talk to explain…

Very good easy to talk to explain everything and very helpful

March 29, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Wow, Daniel! It’s wonderful to hear that our team made everything feel effortless and ensured such a smooth experience. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Well done

Good service robin

March 28, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you so much for sharing this! It’s amazing to hear that your visit left such a strong impression. Robin will be absolutely thrilled to know their support made your experience stand out. -Manavata

Rated 5 out of 5 stars

Great experience…

Mobin was very very helpful and sorted all our problems out.

March 27, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Simon, we're pleased to know Mobin hit the mark and provided a top-tier experience. We aim to deliver the best possible support to our customers, so we really appreciate you sharing this. Thanks for choosing us! -Kishan

Rated 5 out of 5 stars

The young man was helpful

The young man was helpful, friendly and knew how to sort my phone problem out. My phone had been hacked recently, and I was struggling to retrieve the WhatsApp. Thank you.

March 27, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

We love fast fixes and happy endings, Heather. We’re so glad our team got everything back on track. Thanks for sharing your experience! -Ashifa

Rated 5 out of 5 stars

Came in to upgrade my son’s sim plan

Came in to upgrade my son’s sim plan, was very pleased to be told that I could upgrade my own and my son’s sim plans and save money! Excellent service, friendly and helpful staff. A great experience face to face rather than online, thankyou Three store Halifax and Adil

March 27, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Hi Glyn, we’re pleased Adil and our Halifax team took care of you in store, set up upgrades for both lines with better value, and made the experience clear and welcoming. -Kishan

Rated 5 out of 5 stars

Mobin was brilliant made everything so…

Mobin was brilliant made everything so easy. Brilliant service. Thanks

March 26, 2026
Unprompted review
Three UK - 3Store Halifax logo

Reply from Three UK - 3Store Halifax

Thank you for sharing this fantastic feedback, Sheila! We’re delighted to hear that Mobin was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq

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