Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.
Company replied
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See what reviewers are saying
Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a gre... See more
Company replied
Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing c... See more
Company replied
Lovely customer service by adil Found the best deal for us for our contract going down by 5 pounds Recommend him to many other customers Top tier worker Working hard for us customers
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mobin was brilliant really helped me…
Mobin was brilliant really helped me out. Lovely guy!!
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Delshad! Fantastic stuff. We're super glad to hear that Mobin was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review. -Kashish
Great customer service very helpful
Great customer service very helpful. Highly recommend.
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s impressive 🎯 Dawson, we're glad our team delivered such top-tier support, and we truly appreciate your fantastic recommendation 🌟 -Arvind
Reply from Three UK - 3Store Halifax
Thank you for your fabulous review, Ron! 🌟 We’re really glad to hear everything went so well. -Veronica
Reply from Three UK - 3Store Halifax
Thanks for sharing, 🎉 Derek! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Ayesha
Mobin was excellent found me the best…
Mobin was excellent found me the best deal ever. Was kind and polite. 10/10
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Diane, we are absolutely delighted to hear that Mobin was so kind and polite, and found you the perfect deal. Thank you for giving us a 10/10 rating and sharing your experience! -Kishan
Great experience sorted all my problems
Great experience sorted all my problems
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hello Leonid, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Excellent customer service today while…
Excellent customer service today while in store
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Luke, thanks for sharing your experience. It's great to know the service in store was helpful.
Three Social Media Team
Reply from Three UK - 3Store Halifax
Thank you for your fabulous review Max! 🌟 We’re really glad to hear that everything went so well. -Veronica
Mobin Halifax
Mobin. The best customer service advisor, in Halifax we always see him when we upgrade our phones he is very helpful and friendly and sorts out any problems for us
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Oh wow, Dave! Thank you for sharing your thoughts about Mobin. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Mobin was excellent and great customer…
Mobin was excellent and great customer service experience. Would definitely come back and recommend friends and family
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for taking the time to leave this review, Charlie. We’re so pleased Mobin delivered the level of support that makes you want to return and recommend us. 🌟 -Veronica
VERY GOOD AND QUICK.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your review, Derrick! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Mobin was amazing really helped us out
Mobin was amazing really helped us out. So pleased with the service and nothing was an issue. Great guy
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Nasreen, thank you for your feedback. It’s good to know Mobin helped you get everything sorted and made things easier for you. -Suhaas
Shah was really helpful as he walked…
Shah was really helpful as he walked through deals with me and helped me switch broadband
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s brilliant, Joanne! We’re super happy to hear that Shah gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Mobin was a great help in the halifax…
Mobin was a great help in the halifax store.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s wonderful, Sara 😊 We're thrilled Mobin provided such prompt expertise and stellar support at our Halifax branch 🌟 -Arvind
Reply from Three UK - 3Store Halifax
Thanks for sharing your experience, Tom 😊 We're pleased Mobin provided such stellar knowledge and prompt care 💙 -Arvind
Reply from Three UK - 3Store Halifax
Hi Marilyn, thanks for taking the time to share this. Glad to hear you had a positive experience with the support you received. -Kishan
Very friendly and helfpul staff
Very friendly and helfpul staff, plenty of phones on display all set up so customers can test them. Staff sorted out my SIM issue very quickly and there was no high pressure sales. Would definitely recommend.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Chris! We're delighted to hear that our team created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
Adil from the Halifax store was…
Adil from the Halifax store was unbelievably helpful, he provided the best service and I left the store with a smile on my face. If every customer service person could be more like him, the world would be a better place. Couldn’t be more thankful
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That’s amazing to hear, Hannah! A big shoutout to Adil at our Halifax branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Shah and Israr at three in Halifax were…
Shah and Israr at three in Halifax were brilliant today they helped with a delicate situation and they have been amazing and gone above and beyond the service was great. I could not have expected the level of support they gave they handled the situation amazing. Thank you again very impressed with 3s experience.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for taking the time to leave this wonderful feedback, Claire. We’re pleased to hear that Shah and Israr provided exceptional support and guided you through the situation with such care at our Halifax branch. 😊 -Veronica
Great experience with aaminah and mobin
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your wonderful feedback, Kamran! We’re so glad Aaminah and Mobin provided such outstanding support. 🌟 -Veronica
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