We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
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My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
Company replied
I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
Company replied
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
181 reviews
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Mobin was brilliant made everything so…
Mobin was brilliant made everything so easy. Brilliant service. Thanks
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for sharing this fantastic feedback, Sheila! We’re delighted to hear that Mobin was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq
Mobin in halifax store was brilliant
Mobin in halifax store was brilliant. Absolutely fantastic customer service, friendly, helpful, did me a great deal. Will continue to come here everytime when needed.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you so much for sharing this. It’s wonderful to hear how well you were looked after. Mobin clearly made your visit effortless and enjoyable, and it’s great to know his support left such a strong impression. -Manavata
Had a problem with my SIM card but…
Had a problem with my SIM card but shahidul has helped me by replacing the SIM card and made me aware as to what happened really helpful and would recommend him
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Effortless fixes and excellent service, we’re so pleased Shahidul could resolve your concern quickly and smoothly. Your satisfaction is our reward, Joanne, making the experience truly worth recommending. -Ashifa
Adil was excellent, very patient and helped me sort the problem I had. Thank you very much Adil.
Adil was excellent, very patient and solved the problem I had. Thank you very much Adil.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your kind words, Vaska. We’re delighted Adil was able to patiently resolve the issue and give you the support you needed. -Shivam
Helped me with my problem in store…
Helped me with my problem in store thanks to shahidul made me feel reassured with the process of my bill
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Denise, thank you for sharing this with us! It’s fantastic to hear that Shahidul made such a positive impression and was able to get everything sorted for you. -Afaq
Excellent friendly service by Adil…
Excellent friendly service by Adil would recommend to anyone
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
We love hearing this! We’re delighted that Adil enhanced your experience, Paul, and delivered an outcome truly worth recommending. -Ashifa
Courteous and concise
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Wow, we absolutely love hearing this, Dilwyn! Thank you for the feedback. Enjoy the rest of your day. -Afaq
I was served by Adil and was very…
I was served by Adil and was very impressed by the information I received. It was all written down and clearly explained really happy
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Catherine, nothing makes us happier than knowing we could brighten your day. And with Adil helping out, it’s no surprise he’s a star! 🥳 We’re always here with patience :) -Ayesha
Great service by Adil sorted me a brand…
Great service by Adil sorted me a brand new phone with a dew accessories too lovely
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your lovely feedback, Awais! Great to hear Adil delivered excellent service and supported all your needs. ⭐😊 -Veronica
Great experience
Great experience. Mobin was excellent found me a fantastic deal. Brilliant attitude and friendly
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Kate, we’re delighted Mobin offered attentive, professional support, matched you with a plan that fits, and made the whole experience warm and positive. -Kishan
Shah in the Halifax Three store was…
Shah in the Halifax Three store was very polite and helpful.
Sorted out my issue quickly and affectively.
Great service.
Thanks.
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for the 5⭐ review! We're thrilled that Shah provided you with great service and friendly guidance at our Halifax Three store. -Neha
Excellent service
Excellent service, everything was nice and smooth. Very happy with the overall service.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there, thanks for sharing; it's great to hear our team took such good care of you and that your entire experience was seamless and pleasant. -Kishan
The customer service was excellent
The customer service was excellent. He clearly knew what he was doing and was very helpful throughout. His professionalism and positive attitude made the whole experience smooth and pleasant. As a customer, I felt valued and truly happy with the service I received.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you so much for your amazing feedback, Blessing! We're absolutely delighted that you had such a fantastic experience with our team. It’s wonderful to hear that their expertise and approach made such a positive impression on you. -Manavata
Reply from Three UK - 3Store Halifax
That’s superb, Ian! It’s wonderful to know this has been your experience with us. Thanks for sharing it with us! 🌟 -Ayesha
My experience to the store was amazing…
My experience to the store was amazing i felt reassured both israr and shah helped me setting up my tablet and felt very welcoming
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
We really appreciate your feedback, Alera. Knowing that Israr and Shah helped you feel comfortable and confident while setting up your tablet means a lot to the team :) -Ayesha
Adil has been a realy very helpfully it…
Adil has been a realy very helpfully it has been privilege to have him served me thank you very much Adil
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for the wonderful review, Rabia 🌟. We’re so pleased to hear Adil was so helpful and made your experience feel special 🙌. Your kind words mean a lot 💙. -Shivam
I just want to take the time to say one…
I just want to take the time to say one of your advisors really helped me out today. I had a few issues on my phone which meant I couldn't use it and Adio sorted it right away for me. At the same time he discussed a new ohonedeal with me and even offered to help me set it up. The whole process was made really easy and any questions I had were answered straight away. He was really patient and kind. What a credit he is to the store.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you so much for sharing this, Dawn! 🙌 It’s wonderful to hear how quickly Adio got everything sorted and guided you through your new deal with such care. ⭐ -Veronica
Mobin was excellent
Mobin was excellent. Very helpful and sorted everything for me.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Amazing, Phil! We're glad to hear that Mobin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Visited 3 Store in Halifax am 23rd…
Visited 3 Store in Halifax am 23rd February 2026.
Adil was very patient, helpful and considerate in reviewing how we both upgraded from IPhone 8+’s to new phones and package.
Adel delivered exceptional customer service.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
This is wonderful to hear, Robert! We’re thrilled that Adil made your upgrade experience smooth and enjoyable at our Halifax store 😊 -Veronica
We were assisted by Mobin at the…
We were assisted by Mobin at the Halifax branch, and he really helped and guided us on our purchase, we couldn't have asked for a better service. Would reccomend any customers to come here for all your needs. All the workers in the shop are polite, Helpful and courteous.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That's fantastic, Samantha. We’re delighted to hear that Mobin guided you through your purchase and that the whole team at our Halifax store made you feel welcome. Your recommendation means a lot to us. ☺️ -Prabhjeet
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